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Director Store Operations Jobs in Madison, WI (NOW HIRING)

Summary The Market Director, Store Operations is a key leader responsible for overseeing the operational performance of multiple store locations within an assigned market. Reporting to the Divisional ...

Coffee Lead

Madison, WI

$18.25 - $25/hr

Store Director, Store Manager, Assistant Managers of Store Operations, Perishables, and Health Wellness Home, Food Service Director, and Coffee Shop Department Manager Your Skills To be successful in ...

Coffee Lead

Madison, WI · On-site

$18.25 - $25/hr

Store Director, Store Manager, Assistant Managers of Store Operations, Perishables, and Health Wellness Home, Food Service Director, and Coffee Shop Department Manager Your Skills To be successful in ...

Store Director, Store Manager, Assistant Managers of Perishables, Store Operations, and Health Wellness Home, Food Service Director, and Mia Italian Department Manager Your Skills You don't need ...

Coffee Shop Barista

Madison, WI

$15.25 - $17.75/hr

Store Director, Store Manager, Assistant Managers of Store Operations, Perishables, and Health Wellness Home, Food Service Director, and Coffee Shop Department Manager Your Skills You don't need ...

Coffee Shop Barista

Madison, WI · On-site

$15.25 - $17.75/hr

Store Director, Store Manager, Assistant Managers of Store Operations, Perishables, and Health Wellness Home, Food Service Director, and Coffee Shop Department Manager Your Skills You don't need ...

Store Director, Store Manager, Assistant Managers of Perishables, Store Operations, and Health Wellness Home, Food Service Director, and Mia Italian Department Manager Your Skills You don't need ...

Store Director, Store Manager, Assistant Managers of Perishables, Store Operations, and Health Wellness Home, Food Service Director, and Mia Italian Department Manager Your Skills You don't need ...

Delicatessen Department Manager

Fitchburg, WI · On-site

$46K/yr

District Store Director, Store Manager, Assistant Managers of Perishables, Store Operations, and Health Wellness Home, and Food Service Director Your Skills To be successful in this role, you'll need ...

Delicatessen Department Manager

Fitchburg, WI · On-site

$46K/yr

District Store Director, Store Manager, Assistant Managers of Perishables, Store Operations, and Health Wellness Home, and Food Service Director Your Skills To be successful in this role, you'll need ...

Bakery Clerk

Madison, WI · On-site

$14 - $16.25/hr

Store Director, Store Manager, Assistant Managers of Perishables, Store Operations, and Health Wellness Home, and Bakery Department Manager Your Skills You don't need prior experience for this role!

Bakery Clerk

Fitchburg, WI

$14.75 - $17.25/hr

Store Director, Store Manager, Assistant Managers of Perishables, Store Operations, and Health Wellness Home, and Bakery Department Manager Your Skills You don't need prior experience for this role!

Bakery Clerk

Fitchburg, WI · On-site

$14.75 - $17.25/hr

Store Director, Store Manager, Assistant Managers of Perishables, Store Operations, and Health Wellness Home, and Bakery Department Manager Your Skills You don't need prior experience for this role!

Bakery Clerk

Madison, WI · On-site

$14 - $16.25/hr

Store Director, Store Manager, Assistant Managers of Perishables, Store Operations, and Health Wellness Home, and Bakery Department Manager Your Skills You don't need prior experience for this role!

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Showing results 1-20

Director Store Operations information

See Madison, WI salary details

$22.7K

$102.4K

$186.4K

How much do director store operations jobs pay per year?

As of Aug 20, 2026, the average yearly pay for director store operations in Madison, WI is $102,389.00, according to ZipRecruiter salary data. Most workers in this role earn between $65,500.00 and $120,900.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a director of store operations?

To thrive as a Director of Store Operations, you need expertise in retail management, budgeting, merchandising, and a proven track record of overseeing multi-unit operations, typically backed by a bachelor's degree in business or a related field. Familiarity with point-of-sale (POS) systems, inventory management software, and workforce scheduling tools is crucial. Strong leadership, problem-solving, and communication skills enable effective team management and cross-departmental collaboration. These skills and qualities drive operational efficiency, sales growth, and consistent customer experiences across all store locations.

How does a director of store operations typically collaborate with store managers and other department leaders to drive overall performance?

A Director of Store Operations regularly works closely with store managers to set and monitor performance goals, share best practices, and address operational challenges. They often partner with leaders from departments such as merchandising, human resources, and loss prevention to ensure cohesive strategies across all stores. This cross-functional collaboration helps align company objectives, improves the customer experience, and supports consistent execution of policies and initiatives. Effective communication and relationship-building are essential for fostering a high-performing, unified team environment.

What is the difference between Director Store Operations vs Store Manager?

AspectDirector Store OperationsStore Manager
ResponsibilitiesOversees multiple store locations, develops strategic plans, manages regional teamsManages daily store activities, supervises staff, ensures sales targets are met
CredentialsBachelor's degree, extensive retail experience, leadership skillsHigh school diploma or equivalent, retail experience, customer service skills
Work EnvironmentCorporate offices, regional meetings, multiple store sitesIn-store, direct customer interaction, daily store operations

The main difference between a Director Store Operations and a Store Manager is the scope of responsibility. The Director oversees multiple stores and focuses on strategic planning, while the Store Manager handles daily store operations and staff management. Both roles require retail experience, but the Director typically has broader leadership and strategic skills.

What does a director of store operations do?

A director of store operations oversees the daily functions of retail stores, including managing staff, ensuring sales targets are met, maintaining customer service standards, and implementing company policies. They develop strategies to improve store performance, analyze sales data, and coordinate with other departments to ensure operational efficiency.

What are the most commonly searched types of Store Operations jobs in Madison, WI?

The most popular types of Store Operations jobs in Madison, WI are:

Infographic showing various Director Store Operations job openings in Madison, WI as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 15% Part Time, 1% Temporary, and 3% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $102,389 per year, or $49.2 per hour.

Full-time

Posted 19 days ago


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7.3

Company rating: 7.3 out of 10

Based on 60 frontline employees who took The Breakroom Quiz

212th of 421 rated retail wholesalers


Job description

Summary
The Market Director, Store Operations is a key leader responsible for overseeing the operational performance of multiple store locations within an assigned market. Reporting to the Divisional Vice President of Store Operations, this role ensures operational excellence, compliance, and efficiency wile fostering a customer-centric culture. The Market Director partners with store managers and their teams to achieve organizational goals, enhance profitability, and provide an exceptional customer experience to achieve sales and profit targets.
Responsibilities
  • Lead, mentor, and develop store managers to drive operational excellence and continuous improvement across all locations.
  • Monitor and ensure compliance with operational policies, safety standards, and company procedures.
  • Analyzes and interprets the markets profit and loss statements and inventory reports to identify and implement strategies to improve operation performance; keeping management apprised of issues, progress, and results.
  • Partners with sales leadership to identify and deploy strategies and tools to improve store efficiency and service levels to achieve and exceed district financial objectives and quotas.
  • Evaluates business results of the market and stores to ensure the delivery of strategic objectives on budget timelines. Produces accurate and timely financial reports and projections for the market.
  • Analyze operational metrics and implement strategies to improve efficiency, reduce costs, and drive profitability.
  • Collaborate with cross-functional teams to align operational initiatives with the business objectives.
  • Works cross functionally with Sales market director to deliver key sales initiatives
  • Oversee inventory management processes to minimize shrinkage and optimize stock levels.
  • Conduct regular store visits to assess operations, ensure adherence to store standards, train and coach teams and provide actional feedback to leadership teams.
  • Champion employee engagement initiatives to build a positive work environment and drive retention.
  • Stay informed about market trends, competitor strategies, and industry advancements to maintain a competitive edge.

Qualifications
  • Bachelor's degree in Business Administration, Operations Management, or related field.
  • Data Driven: Proven ability to analyze data, develop strategies, and deliver results in a fast-paced environment.
  • Operational Excellence: Ensures consistent execution of operational standards to maximize store performance and efficiency.
  • Talent Leadership Development: Cultivates a high-performing workforce through coaching, development, and effective team leadership.
  • Customer Experience Focus: Champions initiatives that enhance the in-store customer experience and drives satisfaction.
  • Financial & Business Acumen: Manages budgets and operational metrics to achieve profitability and sustain growth.
  • Proficiency in operational tools, inventory management systems, and reporting software.

Preferred Qualifications
  • 7+ years of progressive leadership experience in retail store operations with multi-unit management experience

Leadership
  • Embodies the following values: serve, perform, influence, respect, innovate, team.
  • Effectively communicates by motivating and inspiring others through clear and proactive communication.
  • Delivers results and drives customer success by committing and focusing on outcomes to deliver results and making the customer the center of decisions.
  • Makes balanced decisions and thinks strategically by being a forward thinker.
  • Develops high-performing teams by providing inclusive leadership, attracting and developing world-class talent, providing ongoing feedback, and building trust across the organization.

Physical Demands / Working Environment
  • Work conducted in office, retail stores, and customer site environments.
  • Frequent periods standing/walking in unairconditioned facilities and retail stores.
  • Exposed to vibrations and dust, with noise level at moderate to low decibels.
  • Must be able to lift twenty-five pounds at times.
  • Specific vision ability required by this job includes close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.
  • Regularly required to use hands and fingers, and handle or feel objects.
  • Other physical tasks required include pushing, reaching, climbing, and stooping.
  • Local and air travel up to 50% - 75% of time to perform duties.

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GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.

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