Channel Marketing Manager
Lindon, UT · On-site
You'll write, build, send, post, track, and iterate, with direct visibility into how broker ... servicing PEO business * Maintain a content calendar aligned with broker sales cycles, renewal ...
Channel Marketing Manager
Lindon, UT · On-site
You'll write, build, send, post, track, and iterate, with direct visibility into how broker ... servicing PEO business * Maintain a content calendar aligned with broker sales cycles, renewal ...
Channel Marketing Manager
Lindon, UT · On-site
You'll write, build, send, post, track, and iterate, with direct visibility into how broker ... servicing PEO business * Maintain a content calendar aligned with broker sales cycles, renewal ...
Channel Marketing Manager
Lindon, UT · On-site
You'll write, build, send, post, track, and iterate, with direct visibility into how broker ... servicing PEO business * Maintain a content calendar aligned with broker sales cycles, renewal ...
... of service * Paid sick leave up to 12 weeks per year, plus separate paid compassionate leave if needed * Enhanced paid family leave entitlements, incl. 52 weeks maternity/adoption leave and four ...
... of service * Paid sick leave up to 12 weeks per year, plus separate paid compassionate leave if needed * Enhanced paid family leave entitlements, incl. 52 weeks maternity/adoption leave and four ...
... of service * Paid sick leave up to 12 weeks per year, plus separate paid compassionate leave if needed * Enhanced paid family leave entitlements, incl. 52 weeks maternity/adoption leave and four ...
Quick apply
... of service * Paid sick leave up to 12 weeks per year, plus separate paid compassionate leave if needed * Enhanced paid family leave entitlements, incl. 52 weeks maternity/adoption leave and four ...
... of service * Paid sick leave up to 12 weeks per year, plus separate paid compassionate leave if needed * Enhanced paid family leave entitlements, incl. 52 weeks maternity/adoption leave and four ...
... of service * Paid sick leave up to 12 weeks per year, plus separate paid compassionate leave if needed * Enhanced paid family leave entitlements, incl. 52 weeks maternity/adoption leave and four ...
... service providers (MSPs), distributors, and strategic alliances. Your Day-to-Day Global Channel ... direct authority * Partner Ecosystem Expertise: Strong understanding of indirect go-to-market ...
... service providers (MSPs), distributors, and strategic alliances. Your Day-to-Day Global Channel ... direct authority * Partner Ecosystem Expertise: Strong understanding of indirect go-to-market ...
... service providers (MSPs), distributors, and strategic alliances. Your Day-to-Day Global Channel ... direct authority * Partner Ecosystem Expertise: Strong understanding of indirect go-to-market ...
... service providers (MSPs), distributors, and strategic alliances. Your Day-to-Day Global Channel ... direct authority * Partner Ecosystem Expertise: Strong understanding of indirect go-to-market ...
... service providers (MSPs), distributors, and strategic alliances. Your Day-to-Day Global Channel ... direct authority * Partner Ecosystem Expertise: Strong understanding of indirect go-to-market ...
... service providers (MSPs), distributors, and strategic alliances. Your Day-to-Day Global Channel ... direct authority * Partner Ecosystem Expertise: Strong understanding of indirect go-to-market ...
This role reports to the Director of Facilities. Responsibilities Oversee service request ... Channel experience a plus). Strong organizational and problem-solving skills with attention to ...
This role reports to the Director of Facilities. Responsibilities Oversee service request ... Channel experience a plus). Strong organizational and problem-solving skills with attention to ...
Manager, Facilities
Salt Lake City, UT · On-site
This role reports to the Director of Facilities. Responsibilities Oversee service request ... Channel experience a plus). Strong organizational and problem-solving skills with attention to ...
Manager, Facilities
Salt Lake City, UT · On-site
This role reports to the Director of Facilities. Responsibilities Oversee service request ... Channel experience a plus). Strong organizational and problem-solving skills with attention to ...
This role reports to the Director of Facilities. Responsibilities • Oversee service request ... Service Channel experience a plus). • Strong organizational and problem-solving skills with ...
This role reports to the Director of Facilities. Responsibilities • Oversee service request ... Service Channel experience a plus). • Strong organizational and problem-solving skills with ...
This role reports to the Director of Facilities. Responsibilities Oversee service request ... Channel experience a plus). Strong organizational and problem-solving skills with attention to ...
This role reports to the Director of Facilities. Responsibilities Oversee service request ... Channel experience a plus). Strong organizational and problem-solving skills with attention to ...
Manager, Facilities
Salt Lake City, UT · On-site
This role reports to the Director of Facilities. Responsibilities • Oversee service request ... Service Channel experience a plus). • Strong organizational and problem-solving skills with ...
Quick apply
Manager, Facilities
Salt Lake City, UT · On-site
This role reports to the Director of Facilities. Responsibilities • Oversee service request ... Service Channel experience a plus). • Strong organizational and problem-solving skills with ...
Source and qualify new Financial Services leads with Salesforce and Deloitte account teams, with ... CSMs, working closely with Sales Executives (SEs), Principals, and Managing Directors, focus on ...
Source and qualify new Financial Services leads with Salesforce and Deloitte account teams, with ... CSMs, working closely with Sales Executives (SEs), Principals, and Managing Directors, focus on ...
Alliance Marketing Director - Salesforce
Salt Lake City, UT · On-site
$122K - $504K/yr
... Services practice. Your focus will be on driving revenue growth, enhancing brand visibility, and ... You will create and implement channel strategies, manage relationships, and optimize distribution ...
Alliance Marketing Director - Salesforce
Salt Lake City, UT · On-site
$122K - $504K/yr
... Services practice. Your focus will be on driving revenue growth, enhancing brand visibility, and ... You will create and implement channel strategies, manage relationships, and optimize distribution ...
Sales Director
Orem, UT · On-site
... channel partnerships, and improving sales execution across a strategic business segment ... Build a high-performance culture focused on accountability, customer service, continuous ...
Sales Director
Orem, UT · On-site
... channel partnerships, and improving sales execution across a strategic business segment ... Build a high-performance culture focused on accountability, customer service, continuous ...
Sales Director
Orem, UT · On-site
$110K - $130K/yr
... channel partnerships, and improving sales execution across a strategic business segment ... Build a high-performance culture focused on accountability, customer service, continuous ...
Sales Director
Orem, UT · On-site
$110K - $130K/yr
... channel partnerships, and improving sales execution across a strategic business segment ... Build a high-performance culture focused on accountability, customer service, continuous ...
You will drive channel strategy, contract execution, and analytics across Specialty Pharmacy ... of customer service, contract compliance, operational accuracy, and supply chain efficiency
You will drive channel strategy, contract execution, and analytics across Specialty Pharmacy ... of customer service, contract compliance, operational accuracy, and supply chain efficiency
Build and manage a scalable residential solar sales pipeline--including direct sales, channel ... Operational Oversight (Supported by Direct Report) Although the day-to-day construction and service ...
Quick apply
Build and manage a scalable residential solar sales pipeline--including direct sales, channel ... Operational Oversight (Supported by Direct Report) Although the day-to-day construction and service ...
Build and manage a scalable residential solar sales pipeline-including direct sales, channel ... Operational Oversight (Supported by Direct Report) Although the day-to-day construction and service ...
Build and manage a scalable residential solar sales pipeline-including direct sales, channel ... Operational Oversight (Supported by Direct Report) Although the day-to-day construction and service ...
Director Service Channel information
What is a Director of Service Channel?
A Director of Service Channel is a senior management professional responsible for overseeing and optimizing the various channels through which a company delivers its customer service and support. This role typically involves developing strategies to improve customer satisfaction, managing teams, and ensuring efficient service operations across all channels such as phone, email, chat, and in-person support. The Director of Service Channel also collaborates with other departments to align service initiatives with overall business goals and may be responsible for implementing new technologies to enhance the customer experience.
How does a Director of Service Channel typically collaborate with cross-functional teams to improve customer experience?
A Director of Service Channel regularly works with teams such as sales, marketing, IT, and customer support to optimize service delivery and enhance customer satisfaction. They lead initiatives to streamline communication, implement new technologies, and align service processes with business goals. This collaboration often involves conducting joint strategy meetings, sharing performance metrics, and coordinating training programs to ensure consistent and high-quality service across all channels. Strong teamwork and leadership skills are essential for driving continuous improvement and achieving organizational objectives.
What are the key skills and qualifications needed to thrive as a Director of Service Channel, and why are they important?
To thrive as a Director of Service Channel, you need extensive experience in service operations, channel management, and a solid understanding of customer service strategies, often supported by a bachelor's or master's degree in business or a related field. Familiarity with CRM platforms, service management software, and data analytics tools is typically required, along with relevant certifications like ITIL or Six Sigma. Outstanding leadership, strategic thinking, and communication skills help drive team performance and foster strong partner relationships. These skills are crucial for optimizing service delivery, ensuring customer satisfaction, and achieving organizational objectives.
What is the difference between Director Service Channel vs Customer Service Manager?
| Aspect | Director Service Channel | Customer Service Manager |
|---|---|---|
| Credentials | Bachelor's degree, leadership experience, industry-specific certifications | Bachelor's degree, customer service experience, leadership skills |
| Work Environment | Oversees multiple service channels, strategic planning, high-level management | Manages customer service teams, handles daily operations, direct customer interactions |
| Employer & Industry Usage | Used in large corporations, service providers, telecom, retail | Common in retail, hospitality, telecom, and service industries |
The main difference is that the Director Service Channel focuses on strategic oversight and managing multiple service channels at a high level, while the Customer Service Manager handles daily customer interactions and team management. The Director role involves broader responsibilities and higher-level planning, whereas the Customer Service Manager is more operational and team-focused.
What cities in Utah are hiring for Director Service Channel jobs? Cities in Utah with the most Director Service Channel job openings:
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Posted 18 days ago
Job description
We're looking for a Channel Marketing Manager to support the execution of our broker channel growth strategy. This person will be the day-to-day engine behind the content, campaigns, and marketing activities to help our broker group build pipeline, deepen broker partnerships, and keep Helpside top-of-mind with the broker community.
This is a hands-on role for someone who wants to learn the mechanics of B2B growth in a focused channel. You'll write, build, send, post, track, and iterate, with direct visibility into how broker partnerships drive revenue.
DUTIES:
Content creation and management
Marketing campaigns and outreach
Sales and relationship support
Measurement and iteration
REQUIRED QUALIFICATIONS:
GREAT THINGS THAT COME WITH WORKING HERE:
Helpside employees have many perks to the job such as:
This is a hands-on role for someone who wants to learn the mechanics of B2B growth in a focused channel. You'll write, build, send, post, track, and iterate, with direct visibility into how broker partnerships drive revenue.
DUTIES:
Content creation and management
- Draft broker-facing content including newsletters, one-pagers, case studies, blog posts, social posts, and email campaigns that speak to the realities of selling and servicing PEO business
- Maintain a content calendar aligned with broker sales cycles, renewal seasons, and key industry moments
- Partner with internal subject matter experts (HR, benefits, payroll, compliance) to translate Helpside expertise into broker-ready resources
- Keep the broker resource library current, organized, and easy for brokers to use with their own clients
Marketing campaigns and outreach
- Build and execute email nurture campaigns to brokers in the pipeline and existing partner brokers
- Manage broker-focused social media presence (primarily LinkedIn) in coordination with the Director
- Coordinate broker webinars, lunch-and-learns, and educational sessions, including invitations, follow-up, and content prep
- Support broker event presence including conferences, association meetings, and Helpside-hosted gatherings
Sales and relationship support
- Build and maintain sales collateral, pitch decks, and leave-behinds the Director uses in broker meetings
- Develop co-branded materials and campaigns brokers can use with their own prospects
- Help onboard new broker partners with welcome sequences, training resources, and introductory touchpoints
- Assist with broker referral tracking and recognition programs
Measurement and iteration
- Track engagement across email, content, and events; report on what's working and what isn't
- Maintain CRM hygiene for broker contacts and partner activity
- Help build a simple growth playbook for the broker channel: what we run, when we run it, and what results we expect
REQUIRED QUALIFICATIONS:
- 2-5 years of experience in marketing, content, communications, sales support, or a similar role; recent grads with strong internship experience will be considered
- Strong writing chops; you can take a complex topic and make it clear, useful, and on-brand
- Comfortable with tools like HubSpot (or similar CRM/marketing platforms), Canva, LinkedIn, and standard office suites
- Organized and self-directed; able to juggle multiple campaigns and deadlines without dropping the ball
- Curious about how businesses grow; eager to learn the PEO industry, the broker world, and B2B channel marketing
- Comfortable working closely with sales-minded teammates and translating their needs into marketing output
- Bonus: any prior exposure to PEO, employee benefits, insurance, HR tech, or broker/agency channels
GREAT THINGS THAT COME WITH WORKING HERE:
Helpside employees have many perks to the job such as:
- Health insurance 100% paid by employer (for both employee and family!)
- Additional voluntary supplemental benefits including dental, vision, life insurance, disability, accident, critical illness, etc.
- 401(k) with company match
- Paid holidays
- Paid time off
- Great company culture
- Fun company events
About Helpside
Sourced by ZipRecruiter
Industry
Human resources consulting services
Company size
51 - 200 Employees
Headquarters location
Lindon, UT, US
Year founded
1990