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Director Salesforce Implementation Partner Jobs in Michigan

Pwc

Managed Services Salesforce Director

Detroit, MI · On-site

$155K - $410K/yr

Industry/Sector Not Applicable Specialism Salesforce Management Level Director & Summary The ... You will analyze client needs, implement software solutions, and provide training and support for ...

Pwc

Salesforce CPQ/Revenue Cloud Director

Detroit, MI

$155K - $410K/yr

Industry/Sector Not Applicable Specialism Salesforce Management Level Director & Summary At PwC ... These individuals analyse client needs, implement software solutions, and provide training and ...

HarmonyCares

Salesforce Developer

Troy, MI · On-site

$102K/yr

Develop customized solutions, including designing, coding and implementing applications within the ... Integration partners as needed Qualifications Required Knowledge, Skills, and Experience * Bachelor ...

krg technology inc

Salesforce Technical Lead

Troy, MI

Direct involvement and/or oversight of developing business requirements, specifications, process ... Effectively leverage multiple implementation team types (User experience, Change Management, Global ...

HarmonyCares

Salesforce Developer

Troy, MI · Remote

$102K/yr

Develop customized solutions, including designing, coding and implementing applications within the ... Integration partners as needed Qualifications Required Knowledge, Skills, and Experience * Bachelor ...

Sonsoft Inc

Salesforce Enterprise Architect

Detroit, MI · On-site

$68.25 - $84.75/hr

SOAP implementation of the APIs both Enterprise and Partner WSDL * Single Sign On * Java experience ... Familiarity with Salesforce latest product launches including Wave Analytics, Lightning. * Ability ...

Trilyon, Inc.

Salesforce Developer -Lansing, MI

Lansing, MI · On-site

$56.25 - $74.50/hr

We partner with top companies to deliver high-quality talent in engineering, IT, and emerging ... This role will involve designing, developing, and implementing scalable Salesforce solutions to ...

HarmonyCares

Salesforce Developer

Troy, MI · On-site +1

$102K/yr

Develop customized solutions, including designing, coding and implementing applications within the ... Integration partners as needed Qualifications Required Knowledge, Skills, and Experience * Bachelor ...

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Director Salesforce Implementation Partner information

What are the key skills and qualifications needed to thrive as a Director Salesforce Implementation Partner, and why are they important?

To excel as a Director Salesforce Implementation Partner, you need deep expertise in Salesforce platforms, project management, and business process optimization, typically backed by a relevant degree and Salesforce certifications (such as Salesforce Certified Administrator or Consultant). Proficiency with Salesforce tools (Sales Cloud, Service Cloud, Marketing Cloud), integration platforms, and project management systems is essential. Strong leadership, stakeholder management, and communication skills help drive cross-functional alignment and successful client outcomes. These capabilities are crucial for delivering complex Salesforce solutions on time and within budget while ensuring client satisfaction.

What are the primary challenges a Director Salesforce Implementation Partner faces when managing multiple client projects simultaneously?

A Director Salesforce Implementation Partner often manages several client projects at once, which can present challenges such as balancing competing priorities, ensuring consistent communication across teams, and maintaining high-quality deliverables within tight deadlines. Coordinating cross-functional teams—including developers, consultants, and client stakeholders—requires strong organizational skills and adaptability. Effective directors use robust project management methodologies and proactive risk mitigation strategies to address these challenges and ensure project success.

What is the difference between Director Salesforce Implementation Partner vs Salesforce Consultant?

AspectDirector Salesforce Implementation PartnerSalesforce Consultant
CredentialsSalesforce certifications, leadership experience, partner program knowledgeSalesforce certifications, technical and functional expertise
Work EnvironmentLeadership roles in partner organizations, strategic planning, client managementProject-based, client-facing, technical or functional focus
Employer & Industry UsageSalesforce partner companies, consulting firms, large enterprisesConsulting firms, freelance, internal Salesforce teams

The main difference is that a Director Salesforce Implementation Partner oversees large-scale Salesforce projects and manages partner relationships, while a Salesforce Consultant focuses on implementing solutions and providing technical or functional expertise. The director role involves strategic leadership, whereas the consultant role is more hands-on with project execution.

What does a Director Salesforce Implementation Partner do?

A Director Salesforce Implementation Partner leads teams in planning, executing, and managing Salesforce implementation projects for client organizations. They oversee the full project lifecycle, from initial consultation and requirements gathering to deployment and post-launch support. This role also involves building client relationships, ensuring solutions align with business goals, and managing budgets and timelines. Directors collaborate closely with stakeholders and technical teams to deliver high-quality Salesforce solutions that drive organizational success.
What cities in Michigan are hiring for Director Salesforce Implementation Partner jobs? Cities in Michigan with the most Director Salesforce Implementation Partner job openings:
Director Salesforce Implementation Partner jobs near you
Senior Salesforce Administrator

Senior Salesforce Administrator

BS&A Software

Lansing, MI • On-site, Remote

Temporary

Posted 4 days ago

Job description

Senior Salesforce Administrator
Job Description
  • Reports To: VP, IT & Security
  • Job Type: Full-Time
  • Location: Remote
Position Summary
The Senior Salesforce Administrator is responsible for the configuration, administration, and optimization of BS&A's Salesforce ecosystem, including Sales Cloud, Revenue Cloud (Salesforce CPQ & Salesforce Billing), Service Cloud, Experience Cloud, Professional Services PSA, and Financial Cloud. This role centers on secure, reliable operations: user and permission management, org configuration, high-quality data, and robust automation via Salesforce Flows. The Senior Administrator partners closely with Finance, IT, Customer Success, and Business Operations to deliver new functionality, enable reporting, and execute releases in coordination with the Salesforce Developer and integration teams, ensuring system stability, scalability, and alignment with company objectives.Critical Specialization Requirements
This role requires demonstrated, hands-on depth in Salesforce CPQ and a track record of delivering enterprise-scale Salesforce financial implementations. These are not nice-to-haves; candidates without verifiable production experience in both areas will not be considered.CPQ Expertise (Required)
  • Minimum 2 years of dedicated, hands-on Salesforce CPQ administration in a production environment - not incidental exposure, not classroom or sandbox-only experience.
  • Mastery of the full quote-to-cash lifecycle: opportunity → quote → contract → order → invoice → renewal/amendment, including co-terming, proration, and mid-term changes.
  • Proven ability to design and maintain complex pricing models: tiered pricing, block pricing, percent-of-total, contracted pricing, discount schedules, and multi-currency.
  • Experience authoring and maintaining advanced Quote Output Templates, including conditional sections, dynamic line items, and integration with Omni-Studio and/or Conga Composer.
  • Working knowledge of CPQ guardrails and known limits (e.g., large-quote performance tuning, calculation sequencing, package settings, and CPQ-Billing handoffs).
  • Comfortable troubleshooting CPQ calculation errors, price waterfall issues, and twin-field/legacy API behaviors without escalation.
  • Salesforce CPQ Specialist certification strongly preferred; equivalent demonstrable production experience accepted in lieu.
Major Salesforce Implementation Background (Required)
  • A demonstrable history of contributing as a core team member to a major, multi-cloud Salesforce implementation - ideally one spanning the full quote-to-cash and project-delivery lifecycle, rather than a single point solution.
  • CPQ / Quoting: Hands-on experience with Salesforce CPQ or Revenue Cloud - product and pricing configuration, quoting, amendments and renewals, and order generation across both subscription and one-time products.
  • PSA / Project Delivery: Experience with a professional services automation platform such as Certinia PSA - projects created from closed orders, milestones, time and project billing, and the handoff from delivery into billing and revenue.
  • ERP / Finance: Experience with a Salesforce-native billing and accounting layer such as Certinia ERP, Salesforce Billing, and RightRev - billing, invoicing, and revenue recognition.
  • Direct experience partnering with Finance, Controllership, Revenue Operations, Professional Services, and external implementation partners on quote-to-cash and order-to-cash transformations.
  • Working familiarity with the financial concerns that shape these programs: revenue recognition (ASC 606), billing schedule design, invoice presentation and consolidation, dunning, payment application, deferred revenue, GL coding, and audit/SOX controls.
  • Experience with data migration on a Salesforce implementation - accounts, products, active subscriptions, open contracts, in-flight projects, and billing schedules - including reconciliation back to source systems.
Qualifications
Education & Certifications
  • Bachelor's degree in Computer Science, Information Systems, or related field.
  • Salesforce Advanced Administrator Certification - Required.
  • Salesforce Platform Administrator II and/or Platform App Builder - Preferred.
  • Salesforce CPQ Specialist Certification - Preferred.
  • Certinia PSA, Revenue Management, and/or ERP certifications - a plus.
  • Other combinations of education and experience may be considered.
Experience
  • 8+ years as a Salesforce Administrator or Consultant supporting multi-cloud environments.
  • Strong expertise with Salesforce Flows, the security model (profiles, permission sets, sharing), and environment/release execution.
  • Hands-on experience with CPQ & Salesforce Billing and Experience Cloud.
  • Familiarity with adjacent integrations (e.g., HubSpot, Certinia, RightRev, Snowflake, Tableau, Power BI); able to partner with developers on changes.
  • Solid data stewardship: processing, validations, deduplication, imports/exports, and reconciliations.
Essential Job Tasks
(This is not an all-inclusive list; employees may be required to perform other related duties as assigned.)
  • Configure and maintain Sales, Service, and Experience Clouds, CPQ & Billing, PSA, and Financial Cloud; manage objects, fields, page layouts, and record types to enable the business.
  • Maintain multiple environments (dev/test/prod); schedule and execute releases and sandbox refreshes per change-control governance.
  • Administer users, profiles, permission sets/PSGs, roles, sharing rules, and SSO policies; uphold least privilege standards.
  • Ensure data integrity and compliance via validation rules, duplicate management, and audits.
  • Design, test, and deploy Salesforce Flows (record-triggered, scheduled, subflows, invocables) and approval processes to streamline operations.
  • Partner with the Developer to decide config vs. code and to harden error handling and logging.
  • Build and maintain reports and dashboards for Finance, Customer Success, and Operations; enable downstream analytics handoffs (e.g., Snowflake, Tableau, Power BI).
  • Triage feature requests and incidents; resolve issues across configuration, data, and integrations; communicate status and progress. Report on requests for trending analysis.
  • Create or partner on SOPs, admin runbooks, and user guides; deliver targeted training for new features.
  • Coordinate with integration and developer teams on connected systems (e.g., HubSpot, Certinia, RightRev, Snowflake, Tableau, SharePoint, JIRA, Slack); validate field mappings and data flows.
  • Participate in UAT, cutovers, and post-release reviews; track adoption and feedback.
  • Ability to evaluate Salesforce requirements and provide for:
    • Overall recommendation on whether any such requirements "should" be managed with Salesforce or not.
    • If "yes", what is the proper way to design and build the requirement taking advantage first of out of the box objects & features and second if customization is required, how to best leverage native workflow tools like Salesforce Flows, and third, if necessary, how to customize with Apex.
Skills & Competencies
  • Salesforce administration & automation: Expert with Flows (record-triggered, scheduled, subflows, invocables) and approvals; confident configuring objects, fields, page layouts, and record types across Sales, Service, and Experience; strong CPQ & Billing guardrails.
  • Security & access management: Deep command of profiles, permission sets/PSGs, roles, sharing rules, field-level security, and SSO; enforces least-privilege and maintains auditability.
  • Data quality & reporting: Owns validations, deduplication, imports/exports (Data Loader / Import Wizard); builds stakeholder-ready reports and dashboards and supports BI handoffs (Snowflake/Tableau/Power BI).
  • Release & environments: Plans sandbox strategy and refresh cadence; promotes configuration via DevOps Center or Change Sets; coordinates UAT, cutover/rollback, and release notes.
  • Integrations (admin perspective): Validates field mappings and connected apps; monitors jobs and logs with clear escalation paths; uses basic SOQL for verification; partners with developers on API/webhook/iPaaS changes.
  • Support, documentation & collaboration: Triages incidents and requests to SLA; authors or partners on SOPs, runbooks, and user guides; delivers targeted training; translates business needs into maintainable configurations and communicates trade-offs clearly.
Required Knowledge
  • Salesforce Clouds (Sales, Service, Experience), CPQ & Billing fundamentals, data model, and security model.
  • Best practices for Flows, approvals, validation rules, duplicate prevention, and change management.
  • Reporting and dashboards; basic data warehousing concepts for analytics handoffs.
  • Integration touchpoints and field mapping across common enterprise systems.
Of the Salesforce Clouds noted, excellent working knowledge of Salesforce Revenue Cloud (CPQ and Billing) is required, including:
    • Product Modeling.
    • Price Book modeling and Price Rules.
    • Quote Output Template construction, including Omni-Studio and/or Conga Composer integration.
    • Order Orchestration, including Salesforce Advanced Order Management module.
    • Salesforce Billing, including billing schedules, invoice construction, and presentation.
    • Usage-Based Billing, including the usage object and how to meter usage.
Key Abilities
  • Translate business requirements into clean, maintainable configurations and make pragmatic config vs. code recommendations.
  • Prioritize and deliver multiple requests in a fast-paced environment with attention to detail and SLA discipline.
  • Collaborate effectively with Finance, Customer Success, and Operations, and partner closely with Developers and integration teams.
  • Communicate clearly to non-technical stakeholders and drive user adoption.
Working Conditions
  • Primarily an indoor office environment or remote equivalent.
  • Rarely outdoors; rarely in temperatures above 90°F or below 40°F.
  • Standard working hours, with potential for extended hours during project peaks or audit periods.
  • Prior to hiring, BS&A requires that all candidates pass a background review.
  • Final candidates may be invited to complete a scenario-based exercise designed to evaluate their problem-solving approach and role-specific skills.
Why Join Us
  • Collaborative and innovative company culture.
  • Competitive salary and benefits package.
  • Professional development and career growth opportunities.

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