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Director Sales Support Jobs in Normal, IL (NOW HIRING)

Sam Leman Ford

Sales Support Coordinator

Bloomington, IL · On-site

$19.50 - $26.50/hr

Sales Support Coordinator Sam Leman Ford | Bloomington | Full-Time | Hourly + Performance Bonuses ... Your organization, communication, and follow-up efforts have a direct impact on your success. What ...

Sam Leman Ford

Sales Support Coordinator

Bloomington, IL · On-site

$19.50 - $26.50/hr

Sales Support Coordinator Sam Leman Ford | Bloomington | Full-Time | Hourly + Performance Bonuses ... Your organization, communication, and follow-up efforts have a direct impact on your success. What ...

Sam Leman Ford

Sales Support Coordinator

Bloomington, IL · On-site

$19.50 - $26.50/hr

Sales Support Coordinator Sam Leman Ford | Bloomington | Full-Time | Hourly + Performance Bonuses ... Your organization, communication, and follow-up efforts have a direct impact on your success. What ...

Home Depot

Store Support

Normal, IL · On-site

$16 - $18/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This ... Direct customer or vendor interaction is sometimes required for these positions. Whether directing ...

Home Depot

Store Support

Normal, IL · On-site

$14.75 - $18.25/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This ... Direct customer or vendor interaction is sometimes required for these positions. Whether directing ...

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All JobsSales Support JobsDirector Sales Support JobsDirector Sales Support Jobs in Normal, IL

Director Sales Support information

See Normal, IL salary details

$47.9K

$92.9K

$161.8K

How much do director sales support jobs pay per year?

As of Aug 7, 2026, the average yearly pay for director sales support in Normal, IL is $92,898.00, according to ZipRecruiter salary data. Most workers in this role earn between $63,500.00 and $108,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a director of sales support?

To thrive as a Director of Sales Support, you need a solid background in sales operations, team leadership, and process optimization, usually supported by a bachelor's degree in business or a related field. Familiarity with CRM platforms (like Salesforce), analytics tools, and sales enablement software is essential, as are certifications in sales or project management. Strong communication, strategic thinking, and problem-solving abilities set top candidates apart in this role. These skills ensure effective support for sales teams, drive revenue growth, and enable seamless execution of sales strategies.

What does a director of sales support do?

A Director of Sales Support leads and manages the team that provides operational and administrative assistance to the sales department. Their responsibilities typically include developing sales support strategies, optimizing processes, overseeing the preparation of sales materials, and ensuring the sales team has the resources needed to achieve targets. They also play a key role in training, analytics, and facilitating communication between sales, marketing, and customer service teams. Effective Directors of Sales Support help enhance sales productivity and improve customer satisfaction through streamlined support functions.

What is the difference between Director Sales Support vs Sales Support Manager?

AspectDirector Sales SupportSales Support Manager
ResponsibilitiesOversees sales support strategies, manages teams, and aligns sales operations with company goalsManages daily sales support activities, supervises staff, and ensures customer service quality
Required CredentialsBachelor's degree, experience in sales or support roles, leadership skillsBachelor's degree, experience in sales support, strong communication skills
Work EnvironmentStrategic planning, cross-department collaboration, leadership meetingsTeam supervision, client interactions, daily operational tasks

The main difference is that the Director Sales Support focuses on strategic leadership and overall support operations, while the Sales Support Manager handles daily team management and customer interactions. The director role involves higher-level planning and coordination, often with broader organizational impact.

How does a director of sales support typically interact with the sales and marketing teams to optimize performance?

A Director of Sales Support works closely with both the sales and marketing departments to ensure alignment on strategies, goals, and messaging. This role often leads the development and implementation of processes, tools, and training programs that help sales teams operate more efficiently. Collaboration involves regular meetings to review sales data, address challenges, and identify opportunities for improvement. By fostering strong communication and coordination, the Director of Sales Support enables sales representatives to focus on closing deals while ensuring that marketing materials and campaigns effectively support sales objectives.
What are the most commonly searched types of Sales Support jobs in Normal, IL? The most popular types of Sales Support jobs in Normal, IL are:
What job categories do people searching Director Sales Support jobs in Normal, IL look for? The top searched job categories for Director Sales Support jobs in Normal, IL are:
What cities near Normal, IL are hiring for Director Sales Support jobs? Cities near Normal, IL with the most Director Sales Support job openings:
Director Sales Support jobs near you
Infographic showing various Director Sales Support job openings in Normal, IL as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $92,898 per year, or $44.7 per hour.

Sales Support Coordinator

Sam Leman Ford

Bloomington, IL • On-site

$19.50 - $26.50/hr

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

Sales Support Coordinator
Sam Leman Ford | Bloomington | Full-Time | Hourly + Performance Bonuses
Help Deliver an Exceptional Customer Experience from Start to Finish.
Sam Leman Ford in Bloomington is looking for a highly organized and customer-focused Sales Support Coordinator to join our team. This role bridges the gap between our sales, finance, and detail departments to ensure every customer enjoys a seamless buying experience-from scheduling appointments to preparing vehicles and assisting with the final delivery process.
If you enjoy staying organized, working with people, and being an essential part of the sales process, we'd love to meet you.
Why You'll Love This Opportunity
  • Competitive hourly pay plus performance bonuses
  • Paid training and ongoing support
  • Opportunities for career advancement within the Sam Leman Automotive Group
  • Friendly, team-oriented work environment
  • Full-time position with long-term growth potential
  • Be an important part of creating an outstanding customer experience

What You'll Do
  • Respond to customer inquiries by phone, text, email, and online chat
  • Schedule and confirm customer appointments
  • Follow up with customers before and after their dealership visit
  • Coordinate sold vehicle deliveries with customers and the sales team
  • Ensure sold vehicles are detailed, fueled, inspected, and delivery-ready
  • Work with the detail department to prioritize vehicle preparation
  • Assist the Finance & Insurance department with organizing deal paperwork and required delivery documents
  • Verify all paperwork is complete prior to customer delivery
  • Maintain accurate customer records and communication notes
  • Work closely with the sales, finance, and service departments to ensure a smooth customer experience

Performance-Based Earning Potential
In addition to your hourly wage, you'll have the opportunity to earn performance bonuses based on your contribution to the customer experience.
Your organization, communication, and follow-up efforts have a direct impact on your success.
What We're Looking For
  • Friendly, confident, and professional communication skills
  • Strong organizational and multitasking abilities
  • Comfortable communicating with customers by phone, text, and email
  • Detail-oriented with the ability to manage multiple priorities
  • Self-motivated, dependable, and team-oriented
  • Ability to work effectively in a fast-paced environment
  • Customer service, administrative, automotive, BDC, or sales support experience is preferred but not required

Join the Sam Leman Ford Team
At Sam Leman Ford in Bloomington, we're committed to delivering an exceptional customer experience while providing our employees with the training, support, and opportunities they need to succeed. Whether you're looking to start your career or take the next step in the automotive industry, this is an excellent opportunity to join one of Central Illinois' most respected dealership groups.
If you're passionate about helping customers and enjoy working behind the scenes to keep the sales process running smoothly, apply today.
Sam Leman Ford is an Equal Opportunity Employer. We are committed to creating an inclusive workplace and consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status under applicable law.

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