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Director Sales Support Jobs in Normal, IL (NOW HIRING)

True North Group LLC.

Direct Sales Leader

Bloomington, IL · On-site

$90K - $110K/yr

Position Title: Direct Sales Leader Open Role: 1 Leadership Opportunity Available in Territory ... Supporting Client Relationships: Helping both your clients and those of your team navigate claims ...

Sunrun

Street Sales Specialist

Bloomington, IL · On-site

$205K/yr

With uncapped commission, flexible schedules, and world-class support, our Sales Specialists are ... Direct seller, commission only role, best suited for highly motivated individuals who thrive on ...

Home Depot

Store Support

Normal, IL · On-site

$16 - $18/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This ... Direct customer or vendor interaction is sometimes required for these positions. Whether directing ...

Home Depot

Store Support

Normal, IL · On-site

$14.75 - $18.25/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This ... Direct customer or vendor interaction is sometimes required for these positions. Whether directing ...

Atria Senior Living

Community Sales Manager

Normal, IL

$52K - $59K/yr

Support the General Manager/Executive Director in ensuring that the community, including all ... Two (2) years of direct sales experience with a proven track record of setting goals and achieving ...

Atria Senior Living

Community Sales Manager

Normal, IL · On-site

$52K - $59K/yr

In the role of Sales Manager, you are responsible to achieve revenue goals through lead generation ... Support the General Manager/Executive Director in ensuring that the community, including all ...

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All JobsSales Support JobsDirector Sales Support JobsDirector Sales Support Jobs in Normal, IL

Director Sales Support information

See Normal, IL salary details

$47.9K

$92.9K

$161.8K

How much do director sales support jobs pay per year?

As of Aug 30, 2026, the average yearly pay for director sales support in Normal, IL is $92,898.00, according to ZipRecruiter salary data. Most workers in this role earn between $63,500.00 and $108,500.00 per year, depending on experience, location, and employer.

What does a director of sales support do?

A Director of Sales Support leads and manages the team that provides operational and administrative assistance to the sales department. Their responsibilities typically include developing sales support strategies, optimizing processes, overseeing the preparation of sales materials, and ensuring the sales team has the resources needed to achieve targets. They also play a key role in training, analytics, and facilitating communication between sales, marketing, and customer service teams. Effective Directors of Sales Support help enhance sales productivity and improve customer satisfaction through streamlined support functions.

What are the key skills and qualifications needed to thrive as a director of sales support?

To thrive as a Director of Sales Support, you need a solid background in sales operations, team leadership, and process optimization, usually supported by a bachelor's degree in business or a related field. Familiarity with CRM platforms (like Salesforce), analytics tools, and sales enablement software is essential, as are certifications in sales or project management. Strong communication, strategic thinking, and problem-solving abilities set top candidates apart in this role. These skills ensure effective support for sales teams, drive revenue growth, and enable seamless execution of sales strategies.

How does a director of sales support typically interact with the sales and marketing teams to optimize performance?

A Director of Sales Support works closely with both the sales and marketing departments to ensure alignment on strategies, goals, and messaging. This role often leads the development and implementation of processes, tools, and training programs that help sales teams operate more efficiently. Collaboration involves regular meetings to review sales data, address challenges, and identify opportunities for improvement. By fostering strong communication and coordination, the Director of Sales Support enables sales representatives to focus on closing deals while ensuring that marketing materials and campaigns effectively support sales objectives.

What is the difference between Director Sales Support vs Sales Support Manager?

AspectDirector Sales SupportSales Support Manager
ResponsibilitiesOversees sales support strategies, manages teams, and aligns sales operations with company goalsManages daily sales support activities, supervises staff, and ensures customer service quality
Required CredentialsBachelor's degree, experience in sales or support roles, leadership skillsBachelor's degree, experience in sales support, strong communication skills
Work EnvironmentStrategic planning, cross-department collaboration, leadership meetingsTeam supervision, client interactions, daily operational tasks

The main difference is that the Director Sales Support focuses on strategic leadership and overall support operations, while the Sales Support Manager handles daily team management and customer interactions. The director role involves higher-level planning and coordination, often with broader organizational impact.

Is a director of sales support a high position?

A director of sales support is a senior management role responsible for overseeing sales support teams, developing strategies, and ensuring customer satisfaction. It is generally considered a high-level position within a company's sales hierarchy, often requiring extensive experience and leadership skills.

What are the most commonly searched types of Sales Support jobs in Normal, IL?

The most popular types of Sales Support jobs in Normal, IL are:

What job categories do people searching Director Sales Support jobs in Normal, IL look for?

The top searched job categories for Director Sales Support jobs in Normal, IL are:

What cities near Normal, IL are hiring for Director Sales Support jobs?

Cities near Normal, IL with the most Director Sales Support job openings:

Director Sales Support jobs near you
Infographic showing various Director Sales Support job openings in Normal, IL as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $92,898 per year, or $44.7 per hour.

Outside Sales- Route Support Specialist

Snap-on Inc

Normal, IL

$40K - $55K/yr

Full-time

Retirement

Posted 20 days ago

Snap-on rating

7.4

Company rating: 7.4 out of 10

Based on 79 frontline employees who took The Breakroom Quiz

290th of 495 rated machine equipment manufacturers

Job description

Overview

Precision. Performance. Pride. For more than 100 years, Snap-on Tools has made work easier for serious professionals performing critical tasks. We work hard together. We grow together. We are one Snap-on team.

We are currently seeking a Route Sales Support Specialist to join our regional sales team. Our field-based team members are rewarded with:

  • Unparalleled career advancement opportunities
  • Competitive pay, bonus opportunity, and benefits
  • Continuous coaching and development
  • Clear performance goals
  • Regular recognition for accomplishments
  • Tuition Assistance, Employee Stock Purchase Plan, and Retirement programs

What You Bring to the Team:

  • Minimum age 21 with valid driver's license
  • High school diploma or GED equivalent (bachelor's preferred)
  • Minimum 2-5 years' experience in direct sales
  • Previous experience in the automotive industry or hands-on vehicle repair is highly valued
  • Valid driver's license
  • D.O.T. physical and maintain a medical card, which will be paid for and scheduled by the company
  • Ability to frequently lift 50-100 pounds occasionally (below shoulder height)
  • Ability to learn and follow a process
  • Computer proficiency and the ability to operate apps and emails on cell phones

Key Tasks:

We set you up for success! After completing comprehensive training, Route Sales Support Specialists provide support to franchisees, company stores, and Franchise Performance Team operations.

Route Sales Support Specialists have the full support of the Snap-on management team, and are regularly reviewed for progression opportunities within the Franchise Performance Teams. With solid performance, they are typically progressed quickly through additional roles in the field sales organization. We value your education and experience, and consider candidates from diverse backgrounds. Their responsibilities include:

  • Conduct franchisee inventories and advise demonstrate and coach best inventory management practices
  • Conduct route surveys properly and in accordance with qualitative and quantitative criteria as set forth in the survey guidelines as established by Snap-on
  • Service open routes including but not limited to selling, collecting receivables and servicing customers in those open routes
  • Assist with priority service issues such as, but not limited to:
    • New franchisee tool-ups
    • Sales meeting set-up or preparation of materials
    • Conduct assigned segments of meetings or training
    • Tool and equipment show assistance
    • Broken tool replacements
    • Check-in of terminated franchisees
    • Tool returns

Individual Characteristics and Competencies:

  • Interest in developing and fostering ongoing relationships
  • Excellent customer service skills
  • Strong communication and interpersonal skills
  • Interest in sales
  • Interest in tools

Salary Range: $40,000-55,000. Actual compensation may vary based on experience, location, and other factors.

Snap-on is an Equal Opportunity Employer, Minority/Female/Disabled/Veteran and continually strives to be an employer of choice and offers a Great Place to Work.

#IND-SOT

Employment Type: FULL_TIME

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