Director Root Cause Analysis Jobs in Delaware (NOW HIRING)

At Bloom Energy, our vision for a world powered by clean, reliable, and affordable energy is more than just a dream-we're making it reality.

For over two decades, we've been at the forefront of the global energy transition, pioneering solutions that empower critical industries to thrive in a rapidly digitizing, energy-intensive world. From revolutionizing power for AI-driven data centers to ensuring resilience for hospitals, electric grids, manufacturing facilities, and utilities, our solid oxide fuel cell (SOFC) and solid oxide electrolyzer (SOEC) technologies are redefining what's possible by delivering energy abundance for all. With more than 30,000 fuel cell modules deployed worldwide, we are the trusted partner for Fortune 100 companies and innovators alike. Our cutting-edge solutions enable unparalleled "time-to-power" capabilities, reliability, and sustainability, ensuring our customers remain ahead in a world where soaring energy demand and intensifying energy scarcity are rapidly becoming the new norm.

At Bloom, we thrive on collaboration, bold thinking, and relentless innovation. We believe that, together, we can create a brighter, more sustainable future while tackling the most pressing challenges of the 21st century.

We are looking for a Principal Quality Engineer to join our team in one of today's most exciting technologies. This role will report to Senior Manager, Quality, and based in Newark, DE. This is a fully on-site, in office role 5 days a week.

Responsibilities:

• Facilitate and lead the application of quality and industry best practices in areas such as risk-based thinking, new product qualification and validation, product and process control, root cause analysis, and change control.
• Use data to solve problems and to influence cross functional partners to drive meaningful quality improvements and establish best practices.
• Lead multiple complex projects, utilizing statistical methods and structured quality tools to deliver breakthrough solutions.
• Take responsibility for various quality assurance activities from raw materials to the end customer while expanding the concept of "quality ownership" throughout the site. This includes validation and qualification of changes and new products or materials, customer complaint resolution, and continual improvements of our products and business processes.
• Work with minimal supervision. Work closely with shop floor personnel and Manufacturing Engineers to sustain and improve product quality for existing and future products. Coordinate and lead other tasks and projects assigned by Quality leadership.
• Review process flows, engineering deviations, engineering changes and other activities that make up fuel-cell production.
• Ensure products and processes adhere to ISO-9001, UL and CE specifications.
• Apply SPC techniques to monitor End of Line Testing performance data of the Fuel Cell Power Module's and identify product performance excursions in the data to support KPI objectives.
• Use problem solving tools such as 8D structured processes, 5 Why's, Fishbone analysis and other problem-solving techniques to determine root-cause and corrective actions.
• Apply SPC techniques to monitor End of Line Testing performance data of the Fuel Cell Power Module's and identify product performance excursions in the data to support KPI objectives.
• Work closely with product development engineering team to drive design improvements for defect reduction and improved reliability.

Qualifications:

• Bachelor's Degree or greater in engineering or related technical discipline
• 10+ years' experience in quality assurance and control in a manufacturing environment.
• Ability to analyze data, draw conclusions and become a recognized expert and mentor in the use of various statistical methods and structured problem-solving tools.
• Knowledge/Proficiency in risk-based thinking and root cause analysis
• Ability to lead and facilitate cross functional problem-solving teams.
• Ability to communicate persuasively with internal and external customers to positively influence the factory's quality mindset and culture.
• A collaborative initiative-taker with the ability to identify and prioritize improvement opportunities and leverage others to deliver meaningful results.
• Experience developing or reviewing processes, forms, or other quality documents.
• Excellent written communication skills.
• Ability to communicate effectively at all levels of the organization.
• Proactive approach to work efforts and problem solving and corrective action implementation.
• Advanced familiarity with Microsoft Office and Word and other document development software, as appropriate.
• Experience in providing Quality or Manufacturing Engineering support for a manufacturing process/facility. (Quality defect reduction, RCCA, etc.)
• Experience with Industrial or Manufacturing environment.
• Exceptional communication skills required when dealing with suppliers, customers and internal groups.
• Strong analytical and problem-solving skills.
• Prefer skills and database experience with software such as JMP, Microsoft SQL, Excel/Macros/VBA, Oracle, MES to analyze data.

Bloom Energy is an equal opportunity employer and makes employment decisions on the basis of merit. We are committed to compliance with all applicable laws providing equal employment opportunities. All qualified applicants, will receive consideration for employment without regard to race, sex, color, religion, national origin, protected veteran status, or on the basis of disability. Bloom Energy makes reasonable accommodations, consistent with applicable laws, for the known physical or mental limitations of an otherwise qualified applicant or employee

with a disability, who can perform the essential job functions, unless undue hardship would result.

Bloom Energy is committed to fair and equitable compensation practices. The total compensation for this position includes standard company benefits and is based on various factors including, but not limited to, relevant skills and experience.