1

Director Retention Jobs in Boca Raton, FL (NOW HIRING)

Remote Travel Required: 60% Direct Reports: Yes Pay Range: $118,400 - $174,000 Visa Sponsorship ... Drive regional growth through active dealer acquisition, development, and retention while ...

Remote Travel Required: 60% Direct Reports: Yes Pay Range: $118,400 - $174,000 Visa Sponsorship ... Drive regional growth through active dealer acquisition, development, and retention while ...

Marketing Director

West Palm Beach, FL · On-site

$70K - $90K/yr

Position Overview The Marketing Director is responsible for driving the growth of O'Keefe Media ... retention, and recurring revenue. * Identify, cultivate, negotiate, and secure sponsorships and ...

Marketing Director

West Palm Beach, FL · On-site

$70K - $90K/yr

Position Overview The Marketing Director is responsible for driving the growth of O'Keefe Media ... retention, and recurring revenue. * Identify, cultivate, negotiate, and secure sponsorships and ...

Marketing Director

West Palm Beach, FL · On-site

$70K - $90K/yr

Position Overview The Marketing Director is responsible for driving the growth of O'Keefe Media ... retention, and recurring revenue. * Identify, cultivate, negotiate, and secure sponsorships and ...

Be Seen First

Improving customer retention, repeat bookings, and customer lifetime value. * Ensuring CRM data ... The Senior Manager / Director of Marketing will play a critical leadership role in shaping the ...

Showing results 41-60

Director Retention information

See Boca Raton, FL salary details

$20.5K

$85.4K

$152.4K

How much do director retention jobs pay per year?

As of Sep 2, 2026, the average yearly pay for director retention in Boca Raton, FL is $85,422.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,286.00 and $107,620.00 per year, depending on experience, location, and employer.

What does a director retention do?

A Director of Retention is responsible for developing and implementing strategies to retain customers or clients and reduce churn. They analyze customer data, identify reasons for attrition, and work cross-functionally to improve customer satisfaction and loyalty. This role often involves leading a team, setting retention goals, and collaborating with marketing, sales, and product departments to enhance the customer experience. The Director of Retention plays a key part in maximizing long-term value from existing customers and ensuring sustained business growth.

What are the key skills and qualifications needed to thrive as a director retention, and why are they important?

To thrive as a Director of Retention, you need expertise in customer lifecycle management, data analytics, and retention strategy, usually backed by a bachelor's or master's degree in business, marketing, or a related field. Proficiency with CRM platforms, customer segmentation tools, and data visualization software is typically required. Outstanding leadership, communication, and problem-solving skills help you inspire teams and tailor retention initiatives effectively. These competencies are vital to drive customer loyalty, reduce churn, and achieve sustainable business growth.

What are the primary challenges a director retention faces when implementing new customer loyalty initiatives?

A Director of Retention often encounters challenges such as aligning cross-functional teams, integrating new technologies with existing systems, and accurately measuring the impact of loyalty programs. Navigating resistance to change, both internally and from customers, is common, as is maintaining personalized engagement at scale. Success in this role requires strong project management skills, the ability to analyze customer data, and effective communication across marketing, product, and customer service teams.

What is the difference between Director Retention vs HR Manager?

AspectDirector RetentionHR Manager
Primary FocusDeveloping retention strategies and reducing turnover at an organizational levelManaging overall HR functions, including recruitment, employee relations, and compliance
Required CredentialsBachelor's degree, experience in HR or talent management, strong communication skillsBachelor's or master's degree in HR, Business, or related field, HR certifications often preferred
Work EnvironmentCorporate offices, strategic planning sessions, cross-department collaborationHR departments, employee engagement activities, policy development

While both roles focus on employee management, the Director Retention specializes in strategies to retain talent and reduce turnover, often working at a strategic level. The HR Manager oversees broader HR functions, including recruitment, compliance, and employee relations, with retention being one component of their responsibilities.

What are popular job titles related to Director Retention jobs in Boca Raton, FL?

For Director Retention jobs in Boca Raton, FL, the most frequently searched job titles are:

What job categories do people searching Director Retention jobs in Boca Raton, FL look for?

The top searched job categories for Director Retention jobs in Boca Raton, FL are:

What cities near Boca Raton, FL are hiring for Director Retention jobs?

Cities near Boca Raton, FL with the most Director Retention job openings:

Regional Business Director

Brunswick

Deerfield Beach, FL • On-site

$118K - $174K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 19 days ago


Job description

Are you ready for what's next?

Come explore opportunities within Brunswick, a global marine leader committed to challenging conventions and innovating next-generation technologies that transform experiences on the water and beyond. Brunswick believes "Next Never Rests," and we offer a variety of exciting careers and growth opportunities within united teams defining the future of marine recreation.

Location: Florida or Carolinas

Workplace Category: Remote

Travel Required: 60%

Direct Reports: Yes

Pay Range: $118,400 - $174,000

Visa Sponsorship: Applicants must be currently authorized to work in the United States. This position is not eligible for employment visa sponsorship now or in the future.

Relocation: Yes

Innovation is the heart of Brunswick. See how your contributions will help transform vision into reality:

Drive regional growth through active dealer acquisition, development, and retention while delivering a high-touch, field-based partnership experience. Own execution of revenue, margin, and share objectives by leading and coaching Business Development Managers (BDMs) in-market. Maintain a strong field presence with dealers and the network across Southeastern US to directly influence performance, resolve issues, and identify growth opportunities utilizing Mercury products.

Candidates must be located within the designated dealer territory of responsibility, which includes the Carolinas, and Florida.

At Brunswick, we have passion for our work and a distinct ability to deliver.

Essential Functions:

  • Manage the day-to-day activities of assigned Business Development Managers, ensuring strong field execution and accountability to regional goals.
  • Develop and implement strategies to achieve Mercury growth objectives, with direct involvement in executing plans in the field alongside BDMs and dealer partners in the field
  • Develop and implement strategies to achieve Mercury growth objectives, with direct involvement in executing plans in the field alongside BDMs and dealer partners
  • Maintain an active field presence, regularly engaging with dealers and OEM partners to drive performance, identify opportunities, and resolve issues in real time
  • Oversee onboarding and hands-on, on-the-job training of BDMs to ensure readiness to execute and effectively manage dealer relationships
  • Assess performance of BDMs in-market and develop targeted coaching and development plans aligned to regional performance needs
  • Partner closely with the Mercury OEM team and actively share dealer conquest and growth responsibilities with BDMs through direct field engagement
  • Collaborate with sales leadership to evaluate market needs and trends.
  • Report regularly to leadership on competitive products, programs, and market dynamics based on field observations and customer feedback
  • Proactively resolve sales conflicts between Mercury, dealers, and OEMs through direct engagement and relationship management in the field
  • Develop and maintain strong working relationships with key dealers through consistent in-person interaction and follow-up
  • Establish and sustain open communication with local OEM boat representatives, ensuring alignment on market activity and opportunities
  • Assess issues within the region, resolving where possible and report back to upper management when follow up is required
  • Partner with category management on current products and support successful execution of new product introductions
  • Represent Mercury at national and regional shows, actively engaging customers, promoting products, and generating sales opportunities
  • Recruit, develop, and retain top talent, building a high-performing, execution-focused field sales team
  • Serve as a cross-functional bridge across sales, service, and marketing, supporting program execution, resolving customer issues, and ensuring consistent, aligned communication to the dealer network

Diversity of thought and experiences is fundamental when imagining the unimaginable. Certain skillsets/experiences are necessary; however, others can be developed along the way.

Required Qualifications:

  • Bachelor's degree desired
  • Track record of exceptional sales performance with the demonstrated ability to discover business opportunities
  • 5-10 years working with a dealer organization or equivalent
  • A documented track record of success within the marine or power sports industry with knowledge of marine industry dealer or related organization
  • Verbal and written skills necessary to effectively communicate within Mercury and within the dealer network -- Excellent organizational skills are a must
  • Ability to understand the market and apply inputs into a regional demand plan that drives production; Possess a high level of business acumen
  • Ability to work with diverse personalities while remaining tactful, professional, and flexible
  • Ability to coach and motivate field staff
  • Ability to be persuasive with customers while keeping customer satisfaction as a guiding factor

Preferred Qualifications:

  • Good working knowledge of Mercury & related products
  • Prior Marine Industry experience
  • Basic Marine Technical & Product Knowledge
  • Bilingual proficiency in English and Spanish (written and verbal) preferred.
  • Solid presentation skills
  • Willingness to 'take responsibility' and get the job done under any circumstances
  • Working knowledge of the law as it pertains to sales and advertising
  • Leadership & interpersonal skills
  • Knowledge of policy administration
  • Ability to understand, develop, and manage a budget
  • Advanced Computer Skills in Microsoft Applications and ability quickly adapt to job specific programs and processes

The anticipated pay range for this position is $118,400 - $174,000, annually. The actual base pay offered will vary depending on multiple factors including job-related knowledge/skills, relevant experience, business needs, and geographic location. In addition to base pay, this position is eligible for an annual discretionary bonus.

At Brunswick, it is not typical for an individual to be hired at or near the top end of the salary range for their role. Compensation decisions are dependent upon the specifics of the candidate's qualifications and the business context.

This position is eligible to participate in Brunswick's comprehensive and high-quality benefits offerings, including medical, dental, vision, paid vacation, 401k (up to 4% match), Health Savings Account (with company contribution), wellbeing program, product purchase discounts and much more. Details about our benefits can be found here.

Why Brunswick:

Whatever tomorrow brings, we'll be at the leading edge. As the clear leader in the marine industry, we're committed to our values and supporting our exceptional people. We offer and encourage growth opportunities within and across our many brands. In addition, we're proud of being recognized for making a splash with numerous awards!

About Mercury:

Headquartered in Fond du Lac, Wisconsin, Mercury Marine is the world's leading manufacturer of recreational marine propulsion engines. A division of Brunswick Corporation (NYSE: BC), Mercury provides engines, boats, services and parts for recreational, commercial and government marine applications. Mercury empowers boaters with products that are easy to use, extremely reliable and backed by the most dedicated customer support in the world. The company's industry-leading brand portfolio includes Mercury outboard engines, Mercury MerCruiser sterndrive and inboard packages, Mercury propellers, Mercury inflatable boats, Mercury SmartCraft electronics, Land 'N' Sea marine parts distribution and Mercury and Quicksilver parts and oils. More information is available at MercuryMarine.com.

Next is Now!


We value growth and development, recognizing that people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please still consider applying.

Brunswick is an Equal Opportunity Employer and considers all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or any other characteristic protected by federal, state, or local law. Diversity of experience and skills combined with passion is key to innovation and inspiration and we encourage individuals from all backgrounds to apply. If you require accommodation during the application or interview process, please contact hrsharedservices@brunswick.comfor support.

For more information about EEO laws, - click here

Brunswick Corporation participates in E-Verify as part of our commitment to a lawful and transparent hiring process. For additional information click here: https://www.brunswick.com/e-verify.

Brunswick and Workday Privacy Policies

Brunswick does not accept applications, inquiries or solicitations from unapproved staffing agencies or vendors. For help, please contact our support team at: hrsharedservices@brunswick.com or 866-278-6942.

All job offers will come to you via the candidate portal you create when applying through a posted position through https:///www.brunswick.com/careers. If you are ever unsure about what is being required of you during the application process or its source, please contact HR Shared Services at 866-278-6942 or HRSharedServices@brunswick.com.

#Brunswick Corporation - Mercury Marine