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Director Retention Jobs in Colorado (NOW HIRING)

YMCA

Wellness Performance Director

Colorado Springs, CO · On-site

$57K - $62K/yr

The Director oversees personal training, partner and small group training, wellness coaching, Jump ... Member Journey and Retention: Create clear pathways from onboarding through long-term engagement ...

Children's Lighthouse Parker

School Director

Parker, CO · On-site

$65K - $75K/yr

Build, develop, and retain a strong teaching team through active coaching, mentorship, and clear ... Colorado Director Qualification (or ability to obtain) * Deep knowledge of childcare licensing ...

Puebloymca

Aquatics Director

Pueblo, CO · On-site

$40K - $52K/yr

Youth and Family Staff The Youth and Family Staff, together with the Child Development Director ... Job ID 2026-7261 Membership Representative The Membership Representative attracts and retains ...

YMCA

Membership Sales Director

Colorado Springs, CO · On-site

$57K - $62K/yr

The Membership Sales Director leads branch membership sales, retention, and member experience. This visible, hands-on leader coaches the membership team, manages staffing and performance, and ...

Parker Core Knowledge

School Director

Parker, CO · On-site

$130 - $200/hr

Recruit, develop, support, and retain exceptional faculty and staff. * Provide executive leadership ... Collaborate with the Academic Directors to ensure instructional excellence and successful ...

Reporter Newspapers

DIRECTOR OF NURSING

Castle Rock, CO · On-site

$150 - $190/hr

Partner with hospital and health system leaders to improve staffing, retention, and patient care ... Previous Director of Nursing or senior nursing leadership role * Experience in hospital or health ...

TestEquity LLC

Strategic Account Director

Denver, CO · On-site +1

$110K - $130K/yr

The Strategic Account Director is responsible for building, growing, and retaining long-term relationships with the company's most critical and high-value clients. This role serves as a trusted ...

Elevance Health

Director Pharmacy Account

Denver, CO · On-site

$156K - $268K/yr

Director Pharmacy Account Director Pharmacy Account Anticipated End Date: 08/14/2026 Location: This ... This leader is accountable for driving client retention, profitability, client satisfaction, and ...

LINQ

Director of Product

Denver, CO

$180K - $200K/yr

About the Role We are looking for a Director, Product Management to own strategy for our Nutrition ... Connect product strategy to business outcomes - revenue, retention, and market position. Build ...

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Showing results 1-20

All JobsRetention JobsDirector Retention JobsDirector Retention Jobs in Colorado

Director Retention information

See Colorado salary details

$20.2K

$84.4K

$150.6K

How much do director retention jobs pay per year?

As of Aug 11, 2026, the average yearly pay for director retention in Colorado is $84,431.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,772.00 and $106,371.00 per year, depending on experience, location, and employer.

What does a director retention do?

A Director of Retention is responsible for developing and implementing strategies to retain customers or clients and reduce churn. They analyze customer data, identify reasons for attrition, and work cross-functionally to improve customer satisfaction and loyalty. This role often involves leading a team, setting retention goals, and collaborating with marketing, sales, and product departments to enhance the customer experience. The Director of Retention plays a key part in maximizing long-term value from existing customers and ensuring sustained business growth.

What are the key skills and qualifications needed to thrive as a director retention, and why are they important?

To thrive as a Director of Retention, you need expertise in customer lifecycle management, data analytics, and retention strategy, usually backed by a bachelor's or master's degree in business, marketing, or a related field. Proficiency with CRM platforms, customer segmentation tools, and data visualization software is typically required. Outstanding leadership, communication, and problem-solving skills help you inspire teams and tailor retention initiatives effectively. These competencies are vital to drive customer loyalty, reduce churn, and achieve sustainable business growth.

What is the difference between Director Retention vs HR Manager?

AspectDirector RetentionHR Manager
Primary FocusDeveloping retention strategies and reducing turnover at an organizational levelManaging overall HR functions, including recruitment, employee relations, and compliance
Required CredentialsBachelor's degree, experience in HR or talent management, strong communication skillsBachelor's or master's degree in HR, Business, or related field, HR certifications often preferred
Work EnvironmentCorporate offices, strategic planning sessions, cross-department collaborationHR departments, employee engagement activities, policy development

While both roles focus on employee management, the Director Retention specializes in strategies to retain talent and reduce turnover, often working at a strategic level. The HR Manager oversees broader HR functions, including recruitment, compliance, and employee relations, with retention being one component of their responsibilities.

What are the primary challenges a director retention faces when implementing new customer loyalty initiatives?

A Director of Retention often encounters challenges such as aligning cross-functional teams, integrating new technologies with existing systems, and accurately measuring the impact of loyalty programs. Navigating resistance to change, both internally and from customers, is common, as is maintaining personalized engagement at scale. Success in this role requires strong project management skills, the ability to analyze customer data, and effective communication across marketing, product, and customer service teams.
What are the most commonly searched types of Retention jobs in Colorado? The most popular types of Retention jobs in Colorado are:
What are popular job titles related to Director Retention jobs in Colorado? For Director Retention jobs in Colorado, the most frequently searched job titles are:
What job categories do people searching Director Retention jobs in Colorado look for? The top searched job categories for Director Retention jobs in Colorado are:
What cities in Colorado are hiring for Director Retention jobs? Cities in Colorado with the most Director Retention job openings:
Director Retention jobs near you
Infographic showing various Director Retention job openings in Colorado as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 13% Part Time, 1% Temporary, and 1% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $84,431 per year, or $40.6 per hour.

Wellness Performance Director

YMCA of the Pikes Peak Region

Colorado Springs, CO • On-site

$57K - $62K/yr

Full-time

Posted 5 days ago

Job description

Overview
The Wellness Performance Director leads the complete fitness, health and wellness experience at an assigned YMCA center. This role connects people to the right resources, coaching and programs; builds an engaged and accountable team; strengthens retention; and ensures members receive consistent support throughout their wellness journey. The Director oversees personal training, partner and small group training, wellness coaching, Jump Starts and onboarding, specialty wellness programs, fitness-floor engagement, budgets, revenue growth, safety and community partnerships.
Key Responsibilities
  • Member Journey and Retention: Create clear pathways from onboarding through long-term engagement; ensure timely follow-up, progress check-ins, referrals and re-engagement of at-risk members.
  • Team Leadership: Recruit, train, supervise, coach and evaluate trainers, wellness attendants, wellness coaches and assigned staff while building professional development and accountability.
  • Program Growth: Lead and improve personal training, partner training, small group training, wellness coaching, active aging, youth performance, chronic-condition support and specialty wellness offerings.
  • Engagement and Conversion: Manage Jump Starts, referrals, consultations, conversions, renewals and retention through relationship-based, consultative service rather than high-pressure sales.
  • Financial Performance: Develop and manage budgets, forecasts, staffing, pricing, revenue, expenses, margins and participation goals; identify gaps and implement corrective action.
  • Operational Excellence and Safety: Maintain a visible presence, monitor service quality and facility readiness, ensure accurate scheduling and documentation, and uphold YMCA safety, confidentiality, certification and abuse-prevention standards.
  • Collaboration and Community Impact: Partner with Membership, Group Exercise, Aquatics, Operations, Marketing, Physical Therapy and community organizations to deliver a connected, whole-person wellness experience.
  • Mission and Culture: Model Caring, Honesty, Respect and Responsibility; create an inclusive environment; support the Annual Campaign; and balance belonging, accountability and measurable results.
  • Ensures the safety and well-being of consumers by maintaining professional boundaries, completing required abuse risk management training, following procedures for high-risk activities and supervision, reporting suspicious or inappropriate behaviors and policy violations, and adhering to mandated abuse reporting requirements.
  • Serve as a leader in branch fundraising activities for the Annual Support Campaign, including the solicitation of funds to support financial assistance, military family initiatives, community outreach, and branch goals and objectives.
  • Performs other duties as assigned.

Performance Accountability
The Director maintains dashboards and monthly reporting for revenue, expenses, participation, sessions, Jump Starts, leads, conversion, retention, staffing utilization, member feedback and program outcomes. The role partners with the Association Executive Director, on strategy, budget planning, priorities, risks and corrective action. The Director works side by side with branch membership director and front desk/membership team as well as all other
directors at the specific branch.
Key Measures of Success
  • Member engagement, satisfaction, measurable progress and long-term retention.
  • Jump Start and onboarding completion, referrals and conversion.
  • Growth, quality and retention across training and wellness programs.
  • Staff professionalism, productivity, development and retention.
  • Budget performance, revenue growth, expense control and contribution margin.
  • Cross-department collaboration, community partnerships and mission impact.

Our Commitment
At the YMCA of the Pikes Peak Region, success is more than enrollment or a single program purchase. It means helping people feel known, supported and confident that they have a trusted team walking with them throughout their fitness, health and wellness journey.
Qualifications
  • Bachelors degree in a related field preferred; equivalent relevant experience may be considered.
  • Three or more years of progressive leadership experience in fitness, wellness, recreation, healthcare integration, membership engagement or a related field.
  • Experience supervising staff, managing budgets, growing programs and using data to improve results.
  • Nationally recognized personal training, wellness coaching or related credential preferred.
  • Current CPR/AED and First Aid certification or ability to obtain within the required timeframe.
  • Strong communication, relationship-building, organization, sales-coaching and problem-solving skills.
  • Ability to work a flexible schedule and commitment to the YMCA mission, core values, inclusion and community service.

Physical and Work Environment
Ability to move throughout the facility, remain actively engaged in wellness spaces, support basic fitness activities, safely move equipment and use standard technology and reporting systems. Work may occur in fitness centers, offices, community settings and special events.

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