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Director Retail Operations Jobs in Spring, TX (NOW HIRING)

Partner with the Director of Retail Operations to achieve revenue, expense, and profitability goals while monitoring KPIs across all retail locations * Lead daytoday operations for all stores ...

Retail Operations Lead

Houston, TX · On-site

$13.75 - $17/hr

Retail Operations Lead About Life at PetSmart Our associates are the heart of Team PetSmart ... No direct reports, however, are expected to guide and support the development of other associates.

Retail Operations Lead

Willis, TX · On-site

$13.25 - $16.50/hr

Retail Operations Lead About Life at PetSmart Our associates are the heart of Team PetSmart ... No direct reports, however, are expected to guide and support the development of other associates.

Retail Operations Lead

Spring, TX · On-site

$14.25 - $17.50/hr

Retail Operations Lead About Life at PetSmart Our associates are the heart of Team PetSmart ... No direct reports, however, are expected to guide and support the development of other associates.

Retail Operations Lead

Spring, TX · On-site

$14.25 - $17.50/hr

Retail Operations Lead About Life at PetSmart Our associates are the heart of Team PetSmart ... No direct reports, however, are expected to guide and support the development of other associates.

Retail Operations Lead

Willis, TX · On-site

$13.25 - $16.50/hr

Retail Operations Lead About Life at PetSmart Our associates are the heart of Team PetSmart ... No direct reports, however, are expected to guide and support the development of other associates.

Retail Operations Lead

Willis, TX · On-site

$13.25 - $16.50/hr

Retail Operations Lead About Life at PetSmart Our associates are the heart of Team PetSmart ... No direct reports, however, are expected to guide and support the development of other associates.

Retail Operations Lead

Willis, TX · On-site

$13.25 - $16.50/hr

Retail Operations Lead About Life at PetSmart Our associates are the heart of Team PetSmart ... No direct reports, however, are expected to guide and support the development of other associates.

Retail Operations Lead

Spring, TX

$14.25 - $17.50/hr

Retail Operations Lead About Life at PetSmart Our associates are the heart of Team PetSmart ... No direct reports, however, are expected to guide and support the development of other associates.

Retail Operations Lead

Spring, TX · On-site

$14.25 - $17.50/hr

Retail Operations Lead About Life at PetSmart Our associates are the heart of Team PetSmart ... No direct reports, however, are expected to guide and support the development of other associates.

Retail Operations Lead

New Caney, TX · On-site

$13.25 - $16.25/hr

Retail Operations Lead About Life at PetSmart Our associates are the heart of Team PetSmart ... No direct reports, however, are expected to guide and support the development of other associates.

Retail Operations Lead

New Caney, TX · On-site

$13.25 - $16.25/hr

Retail Operations Lead About Life at PetSmart Our associates are the heart of Team PetSmart ... No direct reports, however, are expected to guide and support the development of other associates.

Retail Operations Lead

Houston, TX

$13.75 - $17/hr

Retail Operations Lead About Life at PetSmart Our associates are the heart of Team PetSmart ... No direct reports, however, are expected to guide and support the development of other associates.

Retail Operations Lead

Houston, TX · On-site

$13.75 - $17/hr

Retail Operations Lead About Life at PetSmart Our associates are the heart of Team PetSmart ... No direct reports, however, are expected to guide and support the development of other associates.

Retail Operations Lead

New Caney, TX · On-site

$13.25 - $16.25/hr

Retail Operations Lead About Life at PetSmart Our associates are the heart of Team PetSmart ... No direct reports, however, are expected to guide and support the development of other associates.

Retail Operations Lead

New Caney, TX · On-site

$13.25 - $16.25/hr

Retail Operations Lead About Life at PetSmart Our associates are the heart of Team PetSmart ... No direct reports, however, are expected to guide and support the development of other associates.

Retail Operations Lead

New Caney, TX · On-site

$13.25 - $16.25/hr

Retail Operations Lead About Life at PetSmart Our associates are the heart of Team PetSmart ... No direct reports, however, are expected to guide and support the development of other associates.

Retail Operations Lead

Spring, TX · On-site

$14.25 - $17.50/hr

Retail Operations Lead About Life at PetSmart Our associates are the heart of Team PetSmart ... No direct reports, however, are expected to guide and support the development of other associates.

Retail Operations Lead

Willis, TX · On-site

$13.25 - $16.50/hr

Retail Operations Lead About Life at PetSmart Our associates are the heart of Team PetSmart ... No direct reports, however, are expected to guide and support the development of other associates.

Retail Operations Lead

Houston, TX · On-site

$13.75 - $17/hr

Retail Operations Lead About Life at PetSmart Our associates are the heart of Team PetSmart ... No direct reports, however, are expected to guide and support the development of other associates.

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Showing results 1-20

Director Retail Operations information

See Spring, TX salary details

$20K

$90.4K

$164.6K

How much do director retail operations jobs pay per year?

As of Aug 28, 2026, the average yearly pay for director retail operations in Spring, TX is $90,425.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,800.00 and $106,800.00 per year, depending on experience, location, and employer.

What does a director of retail operations do?

A Director of Retail Operations oversees the daily operations and overall performance of retail stores within an organization. They are responsible for setting sales goals, developing strategies to improve store efficiency, managing budgets, and ensuring high levels of customer satisfaction. This role often involves supervising store managers, analyzing market trends, and implementing company policies across multiple locations. Directors of Retail Operations play a key role in driving business growth and maintaining brand consistency.

What are the key skills and qualifications needed to thrive as a director of retail operations?

To thrive as a Director of Retail Operations, you need in-depth knowledge of retail management, inventory control, and business strategy, typically supported by a bachelor’s degree in business or a related field and several years of retail leadership experience. Familiarity with enterprise resource planning (ERP) systems, point-of-sale (POS) platforms, and data analytics tools is essential for optimizing operations. Exceptional leadership, communication, and problem-solving skills help drive team performance and manage change effectively. These competencies are vital for achieving sales targets, ensuring operational efficiency, and maintaining a positive customer experience across multiple retail locations.

What are the main challenges a director of retail operations typically faces when managing multiple store locations?

A Director of Retail Operations often encounters challenges such as maintaining consistent customer experiences, ensuring operational efficiency, and adapting quickly to market trends across various locations. Balancing corporate goals with the unique needs of each store requires strong communication and effective delegation skills. Additionally, overseeing staff training and performance, managing supply chain logistics, and implementing new technologies are common responsibilities that demand strategic planning and problem-solving abilities.

What is the difference between Director Retail Operations vs Retail Store Manager?

AspectDirector Retail OperationsRetail Store Manager
ResponsibilitiesOversees multiple stores, develops strategies, manages regional teamsManages daily store operations, staff, and sales at a single location
Required CredentialsBachelor's degree, experience in retail management, leadership skillsHigh school diploma or equivalent, retail management experience often preferred
Work EnvironmentCorporate offices, regional meetings, travel between storesOn-site at individual retail stores
Industry UsageCommon in large retail chains and corporationsCommon in all retail store settings, from small to large chains

The main difference between a Director Retail Operations and a Retail Store Manager lies in scope and responsibilities. The Director oversees multiple stores and develops strategic initiatives, while the Store Manager focuses on daily store operations and staff management. Both roles require retail experience, but the Director position typically demands more leadership and strategic planning skills.

What cities near Spring, TX are hiring for Director Retail Operations jobs?

Cities near Spring, TX with the most Director Retail Operations job openings:

Infographic showing various Director Retail Operations job openings in Spring, TX as of August 2026, with employment types broken down into 87% Full Time, 12% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $90,425 per year, or $43.5 per hour.

Senior Retail Operations Manager

Dufry

Houston, TX • On-site

$76K - $93K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.


Job description

The Senior Retail Operations Manager is a key leadership role responsible for driving retail performance and operational excellence at Houston Bush International Airport. Serving as the secondincommand for retail operations, this position partners closely with the Director of Retail Operations to deliver strong financial results, exceptional customer experiences, and wellled retail teams across a multibrand airport retail environment. This role owns the daytoday retail operations, develops management talent, and ensures consistent execution of company and brand standards while maintaining strong relationships with internal teams, brand partners, and stakeholders.

Salary - $76,166  - $93,477  plus annual bonus!

Resposibilities:

  • Partner with the Director of Retail Operations to achieve revenue, expense, and profitability goals while monitoring KPIs across all retail locations
  • Lead daytoday operations for all stores, serving as the primary decisionmaker in the Director's absence and driving sales improvement by store, category, and brand
  • Analyze market trends, customer behavior, and competitive activity to inform operational strategy
  • Ensure consistent execution of SOPs, operational reviews, opening/closing procedures, and full compliance with company policies, brand standards, safety, and visual merchandising guidelines
  • Collaborate with ACDBE partners and evaluate SOP effectiveness, recommending improvements based on performance data
  • Lead, coach, and develop retail management teams; support hiring, promotions, performance management, and a positive, inclusive workplace culture
  • Oversee labor management, timekeeping, inventory control, vendor relationships, and supply chain coordination to ensure costeffective, fully stocked operations
  • Partner with brand and marketing teams to ensure brand compliance and execute promotional and marketing initiatives driving measurable results

Qualifications: 

  • 6+ years of combined education and professional experience, including at least 2 years leading retail or operations teams.
  • Bachelor's degree in a related field may substitute for up to 3 years of experience
  • Strong knowledge of retail operations, including compliance, visual merchandising, inventory systems, brand standards, and applicable federal, state, and local safety requirements
  • Experience in travel retail or multibrand environments preferred
  • Proven ability to lead, coach, and develop highperforming teams in a fastpaced environment
  • Strong business acumen, problemsolving, and delegation skills with the ability to manage competing priorities
  • Demonstrated commitment to customer service excellence, operational consistency, and brand compliance

Opportunity, growth, and meaningful rewards! We offer: 

  • Health, dental and vision insurance
  • Generous paid time off (vacation, flex or sick)
  • Holiday pay
  • *401(k) retirement plan 
  • *Company paid life insurance
  • *Tuition reimbursement
  • Employee discounts across all company brands
  • Employee assistance program
  • Training and exciting career growth opportunities
  • Referral program - refer a friend and earn a bonus

*Benefits may vary by position so ask your recruiter for details.

Avolta, including Dufry, HMSHost Corporation, Hudson, and affiliates ("the Company"), is an equal opportunity employer. It is the Company's policy to ensure equal employment opportunity in all aspects of employment and to comply with anti-discrimination laws and regulations. The Company prohibits discrimination and harassment of any type and provides equal opportunities to applicants and team members without regard to actual or perceived race, color, creed, age, religion, sex or gender (including pregnancy, childbirth, related medical conditions and lactation), gender identity or gender expression (including transgender status), sexual orientation, national origin, disability, military service and veteran status, ancestry, citizenship status, marital status, protected medical condition as defined by applicable state or local law, genetic information, or any other basis protected by applicable federal, state or local laws and ordinances (referred to as "protected characteristics").