Lead, coach, and develop direct reports to deliver strong execution and grow their careers. * Set ... What You Bring * 5-8+ years of retail operations experience with a broad understanding of store ...
Quick apply
Lead, coach, and develop direct reports to deliver strong execution and grow their careers. * Set ... What You Bring * 5-8+ years of retail operations experience with a broad understanding of store ...
Quick apply
Lead, coach, and develop direct reports to deliver strong execution and grow their careers. * Set ... What You Bring * 5-8+ years of retail operations experience with a broad understanding of store ...
Lead, coach, and develop direct reports to deliver strong execution and grow their careers. * Set ... What You Bring * 5-8+ years of retail operations experience with a broad understanding of store ...
Lead, coach, and develop direct reports to deliver strong execution and grow their careers. * Set ... What You Bring * 5-8+ years of retail operations experience with a broad understanding of store ...
Manhattan Beach, CA · On-site
$130K - $140K/yr
Director of Retail Location: Southern California (Hybrid) Reports To: General Manager The ... Retail Operations * Initially lead the flagship store while establishing operational excellence.
Quick apply
Manhattan Beach, CA · On-site
$130K - $140K/yr
Director of Retail Location: Southern California (Hybrid) Reports To: General Manager The ... Retail Operations * Initially lead the flagship store while establishing operational excellence.
Retail Director. Responsibilities Retail Operations & Process Development * Build, implement, and continuously refine retail SOPs across all US galleries * Establish clear operational standards to ...
Retail Director. Responsibilities Retail Operations & Process Development * Build, implement, and continuously refine retail SOPs across all US galleries * Establish clear operational standards to ...
Manhattan Beach, CA · On-site
$130K - $140K/yr
Director of Retail Location: Southern California (Hybrid) Reports To: General Manager The ... Retail Operations * Initially lead the flagship store while establishing operational excellence.
Manhattan Beach, CA · On-site
$130K - $140K/yr
Director of Retail Location: Southern California (Hybrid) Reports To: General Manager The ... Retail Operations * Initially lead the flagship store while establishing operational excellence.
Manhattan Beach, CA · On-site
$130K - $140K/yr
Director of Retail Location: Southern California (Hybrid) Reports To: General Manager The ... Retail Operations * Initially lead the flagship store while establishing operational excellence.
Manhattan Beach, CA · On-site
$130K - $140K/yr
Director of Retail Location: Southern California (Hybrid) Reports To: General Manager The ... Retail Operations * Initially lead the flagship store while establishing operational excellence.
Los Angeles, CA · On-site
$80K - $90K/yr
Retail Director. Responsibilities Retail Operations & Process Development * Build, implement, and continuously refine retail SOPs across all US galleries * Establish clear operational standards to ...
Los Angeles, CA · On-site
$80K - $90K/yr
Retail Director. Responsibilities Retail Operations & Process Development * Build, implement, and continuously refine retail SOPs across all US galleries * Establish clear operational standards to ...
$15.75 - $19.25/hr
Retail Operations Lead About Life at PetSmart Our associates are the heart of Team PetSmart ... No direct reports, however, are expected to guide and support the development of other associates.
$15.75 - $19.25/hr
Retail Operations Lead About Life at PetSmart Our associates are the heart of Team PetSmart ... No direct reports, however, are expected to guide and support the development of other associates.
$15.50 - $19/hr
Retail Operations Lead About Life at PetSmart Our associates are the heart of Team PetSmart ... No direct reports, however, are expected to guide and support the development of other associates.
$15.50 - $19/hr
Retail Operations Lead About Life at PetSmart Our associates are the heart of Team PetSmart ... No direct reports, however, are expected to guide and support the development of other associates.
San Diego, CA · On-site
$16.50 - $20.25/hr
Retail Operations Lead About Life at PetSmart Our associates are the heart of Team PetSmart ... No direct reports, however, are expected to guide and support the development of other associates.
San Diego, CA · On-site
$16.50 - $20.25/hr
Retail Operations Lead About Life at PetSmart Our associates are the heart of Team PetSmart ... No direct reports, however, are expected to guide and support the development of other associates.
$16.25 - $20/hr
Retail Operations Lead About Life at PetSmart Our associates are the heart of Team PetSmart ... No direct reports, however, are expected to guide and support the development of other associates.
$16.25 - $20/hr
Retail Operations Lead About Life at PetSmart Our associates are the heart of Team PetSmart ... No direct reports, however, are expected to guide and support the development of other associates.
Rocklin, CA · On-site
$16 - $19.75/hr
Retail Operations Lead About Life at PetSmart Our associates are the heart of Team PetSmart ... No direct reports, however, are expected to guide and support the development of other associates.
Rocklin, CA · On-site
$16 - $19.75/hr
Retail Operations Lead About Life at PetSmart Our associates are the heart of Team PetSmart ... No direct reports, however, are expected to guide and support the development of other associates.
$16.75 - $20.50/hr
Retail Operations Lead About Life at PetSmart Our associates are the heart of Team PetSmart ... No direct reports, however, are expected to guide and support the development of other associates.
$16.75 - $20.50/hr
Retail Operations Lead About Life at PetSmart Our associates are the heart of Team PetSmart ... No direct reports, however, are expected to guide and support the development of other associates.
$15.75 - $19.25/hr
Retail Operations Lead About Life at PetSmart Our associates are the heart of Team PetSmart ... No direct reports, however, are expected to guide and support the development of other associates.
$15.75 - $19.25/hr
Retail Operations Lead About Life at PetSmart Our associates are the heart of Team PetSmart ... No direct reports, however, are expected to guide and support the development of other associates.
$16.25 - $20/hr
Retail Operations Lead About Life at PetSmart Our associates are the heart of Team PetSmart ... No direct reports, however, are expected to guide and support the development of other associates.
$16.25 - $20/hr
Retail Operations Lead About Life at PetSmart Our associates are the heart of Team PetSmart ... No direct reports, however, are expected to guide and support the development of other associates.
$15.75 - $19.25/hr
Retail Operations Lead About Life at PetSmart Our associates are the heart of Team PetSmart ... No direct reports, however, are expected to guide and support the development of other associates.
$15.75 - $19.25/hr
Retail Operations Lead About Life at PetSmart Our associates are the heart of Team PetSmart ... No direct reports, however, are expected to guide and support the development of other associates.
$16.25 - $20/hr
Retail Operations Lead About Life at PetSmart Our associates are the heart of Team PetSmart ... No direct reports, however, are expected to guide and support the development of other associates.
$16.25 - $20/hr
Retail Operations Lead About Life at PetSmart Our associates are the heart of Team PetSmart ... No direct reports, however, are expected to guide and support the development of other associates.
$16.50 - $20/hr
Retail Operations Lead About Life at PetSmart Our associates are the heart of Team PetSmart ... No direct reports, however, are expected to guide and support the development of other associates.
$16.50 - $20/hr
Retail Operations Lead About Life at PetSmart Our associates are the heart of Team PetSmart ... No direct reports, however, are expected to guide and support the development of other associates.
$18 - $22/hr
Retail Operations Lead About Life at PetSmart Our associates are the heart of Team PetSmart ... No direct reports, however, are expected to guide and support the development of other associates.
New
$18 - $22/hr
Retail Operations Lead About Life at PetSmart Our associates are the heart of Team PetSmart ... No direct reports, however, are expected to guide and support the development of other associates.
New
$16 - $19.50/hr
Retail Operations Lead About Life at PetSmart Our associates are the heart of Team PetSmart ... No direct reports, however, are expected to guide and support the development of other associates.
$16 - $19.50/hr
Retail Operations Lead About Life at PetSmart Our associates are the heart of Team PetSmart ... No direct reports, however, are expected to guide and support the development of other associates.
$22.2K - $36.8K
3% of jobs
$36.8K - $51.4K
6% of jobs
$64K is the 25th percentile. Wages below this are outliers.
$51.4K - $65.9K
18% of jobs
$65.9K - $80.5K
14% of jobs
$80.5K - $95.1K
5% of jobs
The median wage is $99K / yr.
$95.1K - $109.7K
14% of jobs
$120.1K is the 75th percentile. Wages above this are outliers.
$109.7K - $124.3K
21% of jobs
$124.3K - $138.8K
1% of jobs
$138.8K - $153.4K
11% of jobs
$153.4K - $168K
6% of jobs
$168K - $182.6K
1% of jobs
$22.2K
$100.3K
$182.6K
| Aspect | Director Retail Operations | Retail Store Manager |
|---|---|---|
| Responsibilities | Oversees multiple stores, develops strategies, manages regional teams | Manages daily store operations, staff, and sales at a single location |
| Required Credentials | Bachelor's degree, experience in retail management, leadership skills | High school diploma or equivalent, retail management experience often preferred |
| Work Environment | Corporate offices, regional meetings, travel between stores | On-site at individual retail stores |
| Industry Usage | Common in large retail chains and corporations | Common in all retail store settings, from small to large chains |
The main difference between a Director Retail Operations and a Retail Store Manager lies in scope and responsibilities. The Director oversees multiple stores and develops strategic initiatives, while the Store Manager focuses on daily store operations and staff management. Both roles require retail experience, but the Director position typically demands more leadership and strategic planning skills.

Full-time
Re-posted 15 days ago
This modern lifestyle brand is dedicated to mindfulness – helping people bring consciousness, presence, and well-being into everyday life and their communities. As they are expanding and opening new retail locations across North America, we are seeking a Manager, North America Retail Operations to help continue to build out a best-in-class retail operations team to support that growth.
Role Overview
The Manager, North America Retail Operations is a key connector between HQ and the stores. You'll drive operational excellence across a growing retail fleet by designing, implementing, and continuously improving the processes, tools, and systems that power our stores.
You'll turn strategy into clear, simple ways of working that help store teams focus on what matters most: delivering an exceptional, mindful customer experience.
What You'll Do:
Store Operations Strategy & Execution
Support the development and rollout of store operations strategies, processes, and policies across North America.
Translate business goals into clear, actionable workflows and tools for store teams.
Ensure that new initiatives are practical, scalable, and grounded in day-to-day store realities.
Process, Policy & Technology
Build, refine, and document store processes and policies to improve clarity, consistency, and efficiency.
Partner with Technology and cross-functional teams to implement and optimize store systems and tools.
Identify process and system gaps, and drive solutions that improve execution and performance.
Project Management & Implementation
Lead and support end-to-end rollout of new tools, programs, and operational initiatives.
Create project plans, timelines, and success metrics to ensure strong adoption.
Track performance, gather field feedback, and refine initiatives to maximize impact and scalability.
Store Support & Continuous Improvement
Help manage the store support ticketing system, analyzing trends and root causes.
Partner with cross-functional teams to resolve field issues quickly and effectively.
Find opportunities to simplify work, reduce complexity, and enhance the store team experience.
Performance & Insights
Monitor key operational KPIs and performance trends across the retail fleet.
Use data and field feedback to identify opportunities and inform decisions.
Work with field leadership to close execution gaps and drive consistency across locations.
Team Leadership & Development
Lead, coach, and develop direct reports to deliver strong execution and grow their careers.
Set clear priorities and align the team to business and operational goals.
Foster a culture of ownership, accountability, and continuous improvement.
What You Bring
5–8+ years of retail operations experience with a broad understanding of store operations.
Proven experience creating and implementing store processes, policies, and operational programs.
Strong project management skills with the ability to juggle multiple priorities and timelines.
Experience with store systems and technology implementations (preferred).
Data-driven mindset with strong analytical and problem-solving skills.
Ability to influence and collaborate effectively across functions and levels.
Experience managing or mentoring others (preferred).
Advanced Microsoft Office skills, especially Excel.
Willingness to travel across North America and to HQ as needed.
Flexibility to support a retail-driven schedule when required.
#PTS
Sourced by ZipRecruiter
Recruiting and staffing services
11 - 50 Employees
Nashville, TN, US
2017