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Director Retail Operations Jobs in California (NOW HIRING)

Director of Retail

Manhattan Beach, CA · On-site

$130K - $140K/yr

Director of Retail Location: Southern California (Hybrid) Reports To: General Manager The ... Retail Operations * Initially lead the flagship store while establishing operational excellence.

Director of Retail

Manhattan Beach, CA · On-site

$130K - $140K/yr

Director of Retail Location: Southern California (Hybrid) Reports To: General Manager The ... Retail Operations * Initially lead the flagship store while establishing operational excellence.

Director of Retail

Manhattan Beach, CA · On-site

$130K - $140K/yr

Director of Retail Location: Southern California (Hybrid) Reports To: General Manager The ... Retail Operations * Initially lead the flagship store while establishing operational excellence.

Retail Operations Lead

Mira Loma, CA

$15.75 - $19.25/hr

Retail Operations Lead About Life at PetSmart Our associates are the heart of Team PetSmart ... No direct reports, however, are expected to guide and support the development of other associates.

Retail Operations Lead

Victorville, CA

$15.50 - $19/hr

Retail Operations Lead About Life at PetSmart Our associates are the heart of Team PetSmart ... No direct reports, however, are expected to guide and support the development of other associates.

Retail Operations Lead

San Diego, CA · On-site

$16.50 - $20.25/hr

Retail Operations Lead About Life at PetSmart Our associates are the heart of Team PetSmart ... No direct reports, however, are expected to guide and support the development of other associates.

Retail Operations Lead

Canoga Park, CA

$16.25 - $20/hr

Retail Operations Lead About Life at PetSmart Our associates are the heart of Team PetSmart ... No direct reports, however, are expected to guide and support the development of other associates.

Retail Operations Lead

Rocklin, CA · On-site

$16 - $19.75/hr

Retail Operations Lead About Life at PetSmart Our associates are the heart of Team PetSmart ... No direct reports, however, are expected to guide and support the development of other associates.

Retail Operations Lead

Salinas, CA

$16.75 - $20.50/hr

Retail Operations Lead About Life at PetSmart Our associates are the heart of Team PetSmart ... No direct reports, however, are expected to guide and support the development of other associates.

Retail Operations Lead

Chico, CA

$15.75 - $19.25/hr

Retail Operations Lead About Life at PetSmart Our associates are the heart of Team PetSmart ... No direct reports, however, are expected to guide and support the development of other associates.

Retail Operations Lead

Escondido, CA

$16.25 - $20/hr

Retail Operations Lead About Life at PetSmart Our associates are the heart of Team PetSmart ... No direct reports, however, are expected to guide and support the development of other associates.

Retail Operations Lead

Chico, CA

$15.75 - $19.25/hr

Retail Operations Lead About Life at PetSmart Our associates are the heart of Team PetSmart ... No direct reports, however, are expected to guide and support the development of other associates.

Retail Operations Lead

Canoga Park, CA

$16.25 - $20/hr

Retail Operations Lead About Life at PetSmart Our associates are the heart of Team PetSmart ... No direct reports, however, are expected to guide and support the development of other associates.

Retail Operations Lead

Aliso Viejo, CA

$16.50 - $20/hr

Retail Operations Lead About Life at PetSmart Our associates are the heart of Team PetSmart ... No direct reports, however, are expected to guide and support the development of other associates.

Retail Operations Lead

Santa Cruz, CA

$18 - $22/hr

Retail Operations Lead About Life at PetSmart Our associates are the heart of Team PetSmart ... No direct reports, however, are expected to guide and support the development of other associates.

New

Retail Operations Lead

San Bernardino, CA

$16 - $19.50/hr

Retail Operations Lead About Life at PetSmart Our associates are the heart of Team PetSmart ... No direct reports, however, are expected to guide and support the development of other associates.

Showing results 21-40

Director Retail Operations information

See California salary details

$22.2K

$100.3K

$182.6K

How much do director retail operations jobs pay per year?

As of Aug 6, 2026, the average yearly pay for director retail operations in California is $100,283.00, according to ZipRecruiter salary data. Most workers in this role earn between $64,100.00 and $118,400.00 per year, depending on experience, location, and employer.

What does a director of retail operations do?

A Director of Retail Operations oversees the daily operations and overall performance of retail stores within an organization. They are responsible for setting sales goals, developing strategies to improve store efficiency, managing budgets, and ensuring high levels of customer satisfaction. This role often involves supervising store managers, analyzing market trends, and implementing company policies across multiple locations. Directors of Retail Operations play a key role in driving business growth and maintaining brand consistency.

What are the key skills and qualifications needed to thrive as a director of retail operations?

To thrive as a Director of Retail Operations, you need in-depth knowledge of retail management, inventory control, and business strategy, typically supported by a bachelor’s degree in business or a related field and several years of retail leadership experience. Familiarity with enterprise resource planning (ERP) systems, point-of-sale (POS) platforms, and data analytics tools is essential for optimizing operations. Exceptional leadership, communication, and problem-solving skills help drive team performance and manage change effectively. These competencies are vital for achieving sales targets, ensuring operational efficiency, and maintaining a positive customer experience across multiple retail locations.

What is the difference between Director Retail Operations vs Retail Store Manager?

AspectDirector Retail OperationsRetail Store Manager
ResponsibilitiesOversees multiple stores, develops strategies, manages regional teamsManages daily store operations, staff, and sales at a single location
Required CredentialsBachelor's degree, experience in retail management, leadership skillsHigh school diploma or equivalent, retail management experience often preferred
Work EnvironmentCorporate offices, regional meetings, travel between storesOn-site at individual retail stores
Industry UsageCommon in large retail chains and corporationsCommon in all retail store settings, from small to large chains

The main difference between a Director Retail Operations and a Retail Store Manager lies in scope and responsibilities. The Director oversees multiple stores and develops strategic initiatives, while the Store Manager focuses on daily store operations and staff management. Both roles require retail experience, but the Director position typically demands more leadership and strategic planning skills.

What are the main challenges a director of retail operations typically faces when managing multiple store locations?

A Director of Retail Operations often encounters challenges such as maintaining consistent customer experiences, ensuring operational efficiency, and adapting quickly to market trends across various locations. Balancing corporate goals with the unique needs of each store requires strong communication and effective delegation skills. Additionally, overseeing staff training and performance, managing supply chain logistics, and implementing new technologies are common responsibilities that demand strategic planning and problem-solving abilities.
What are the most commonly searched types of Retail Operations jobs in California? The most popular types of Retail Operations jobs in California are:
What are popular job titles related to Director Retail Operations jobs in California? For Director Retail Operations jobs in California, the most frequently searched job titles are:
What job categories do people searching Director Retail Operations jobs in California look for? The top searched job categories for Director Retail Operations jobs in California are:
What cities in California are hiring for Director Retail Operations jobs? Cities in California with the most Director Retail Operations job openings:
Infographic showing various Director Retail Operations job openings in California as of July 2026, with employment types broken down into 80% Full Time, 15% Part Time, 2% Temporary, 2% Contract, and 1% Nights. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $100,283 per year, or $48.2 per hour.

North American Retail Operations Manager

Pivotal Talent Search

Beverly Hills, CA • On-site

Full-time

Re-posted 15 days ago


Job description

This modern lifestyle brand is dedicated to mindfulness – helping people bring consciousness, presence, and well-being into everyday life and their communities. As they are expanding and opening new retail locations across North America, we are seeking a Manager, North America Retail Operations to help continue to build out a best-in-class retail operations team to support that growth.

Role Overview

The Manager, North America Retail Operations is a key connector between HQ and the stores. You'll drive operational excellence across a growing retail fleet by designing, implementing, and continuously improving the processes, tools, and systems that power our stores.

You'll turn strategy into clear, simple ways of working that help store teams focus on what matters most: delivering an exceptional, mindful customer experience.

What You'll Do:

Store Operations Strategy & Execution

  • Support the development and rollout of store operations strategies, processes, and policies across North America.

  • Translate business goals into clear, actionable workflows and tools for store teams.

  • Ensure that new initiatives are practical, scalable, and grounded in day-to-day store realities.

Process, Policy & Technology

  • Build, refine, and document store processes and policies to improve clarity, consistency, and efficiency.

  • Partner with Technology and cross-functional teams to implement and optimize store systems and tools.

  • Identify process and system gaps, and drive solutions that improve execution and performance.

Project Management & Implementation

  • Lead and support end-to-end rollout of new tools, programs, and operational initiatives.

  • Create project plans, timelines, and success metrics to ensure strong adoption.

  • Track performance, gather field feedback, and refine initiatives to maximize impact and scalability.

Store Support & Continuous Improvement

  • Help manage the store support ticketing system, analyzing trends and root causes.

  • Partner with cross-functional teams to resolve field issues quickly and effectively.

  • Find opportunities to simplify work, reduce complexity, and enhance the store team experience.

Performance & Insights

  • Monitor key operational KPIs and performance trends across the retail fleet.

  • Use data and field feedback to identify opportunities and inform decisions.

  • Work with field leadership to close execution gaps and drive consistency across locations.

Team Leadership & Development

  • Lead, coach, and develop direct reports to deliver strong execution and grow their careers.

  • Set clear priorities and align the team to business and operational goals.

  • Foster a culture of ownership, accountability, and continuous improvement.

What You Bring

  • 5–8+ years of retail operations experience with a broad understanding of store operations.

  • Proven experience creating and implementing store processes, policies, and operational programs.

  • Strong project management skills with the ability to juggle multiple priorities and timelines.

  • Experience with store systems and technology implementations (preferred).

  • Data-driven mindset with strong analytical and problem-solving skills.

  • Ability to influence and collaborate effectively across functions and levels.

  • Experience managing or mentoring others (preferred).

  • Advanced Microsoft Office skills, especially Excel.

  • Willingness to travel across North America and to HQ as needed.

  • Flexibility to support a retail-driven schedule when required.

#PTS