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Director Retail Operations Jobs in California (NOW HIRING)

SSA Group

Director of Retail Operations

Monterey, CA · On-site

$85K - $90K/yr

Director of Retail Operations Who are we : SSA Group works with zoos, aquariums, museums, and other cultural attractions on integrating dining, retail, admissions and more. We increase revenue ...

ssagroup

Director of Retail Operations

Monterey, CA · On-site

Director of Retail Operations Who are we : SSA Group works with zoos, aquariums, museums, and other cultural attractions on integrating dining, retail, admissions and more. We increase revenue ...

ssagroup

Director of Retail Operations

Monterey, CA · On-site

Director of Retail Operations Who are we : SSA Group works with zoos, aquariums, museums, and other cultural attractions on integrating dining, retail, admissions and more. We increase revenue ...

ALO

Director, Retail Learning

Beverly Hills, CA

$165K - $185K/yr

OVERVIEW The Director of Retail Learning sets the global strategy and vision for retail learning ... operations. RESPONSIBILITIES * Define and lead the global retail learning strategy, aligning ...

ALO

Director, Retail Learning

Beverly Hills, CA · On-site

$165K - $185K/yr

OVERVIEW The Director of Retail Learning sets the global strategy and vision for retail learning ... operations. RESPONSIBILITIES * Define and lead the global retail learning strategy, aligning ...

Dufry

Assistant Director of Retail Operations I

Carson, CA · On-site

$115K - $144K/yr

Partners with Senior Director of Operations toestablishand execute fiscal revenue, expense, and profit goals; monitors KPIs and performance metrics across all retail locations to ensure achievement ...

Little Saint

Retail Operations Manager

Healdsburg, CA

$85K - $100K/yr

Oversee coffee and dessert program performance through direct management of the Coffee Bar team. * Collaborate with Wine and Retail teams to drive bottle shop and home goods performance. Operational ...

New

SKIMS

Senior Director Retail Marketing

Los Angeles, CA · On-site

$175K - $190K/yr

Senior Director Retail Marketing Department: Brand Marketing Employment Type: Full Time Location ... Our teams are built on creativity, collaboration, and operational excellence, and we are committed ...

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All JobsRetail Operations JobsDirector Retail Operations JobsDirector Retail Operations Jobs in California

Director Retail Operations information

See California salary details

$22.2K

$100.3K

$182.6K

How much do director retail operations jobs pay per year?

As of Aug 5, 2026, the average yearly pay for director retail operations in California is $100,283.00, according to ZipRecruiter salary data. Most workers in this role earn between $64,100.00 and $118,400.00 per year, depending on experience, location, and employer.

What does a director of retail operations do?

A Director of Retail Operations oversees the daily operations and overall performance of retail stores within an organization. They are responsible for setting sales goals, developing strategies to improve store efficiency, managing budgets, and ensuring high levels of customer satisfaction. This role often involves supervising store managers, analyzing market trends, and implementing company policies across multiple locations. Directors of Retail Operations play a key role in driving business growth and maintaining brand consistency.

What are the key skills and qualifications needed to thrive as a director of retail operations?

To thrive as a Director of Retail Operations, you need in-depth knowledge of retail management, inventory control, and business strategy, typically supported by a bachelor’s degree in business or a related field and several years of retail leadership experience. Familiarity with enterprise resource planning (ERP) systems, point-of-sale (POS) platforms, and data analytics tools is essential for optimizing operations. Exceptional leadership, communication, and problem-solving skills help drive team performance and manage change effectively. These competencies are vital for achieving sales targets, ensuring operational efficiency, and maintaining a positive customer experience across multiple retail locations.

What is the difference between Director Retail Operations vs Retail Store Manager?

AspectDirector Retail OperationsRetail Store Manager
ResponsibilitiesOversees multiple stores, develops strategies, manages regional teamsManages daily store operations, staff, and sales at a single location
Required CredentialsBachelor's degree, experience in retail management, leadership skillsHigh school diploma or equivalent, retail management experience often preferred
Work EnvironmentCorporate offices, regional meetings, travel between storesOn-site at individual retail stores
Industry UsageCommon in large retail chains and corporationsCommon in all retail store settings, from small to large chains

The main difference between a Director Retail Operations and a Retail Store Manager lies in scope and responsibilities. The Director oversees multiple stores and develops strategic initiatives, while the Store Manager focuses on daily store operations and staff management. Both roles require retail experience, but the Director position typically demands more leadership and strategic planning skills.

What are the main challenges a director of retail operations typically faces when managing multiple store locations?

A Director of Retail Operations often encounters challenges such as maintaining consistent customer experiences, ensuring operational efficiency, and adapting quickly to market trends across various locations. Balancing corporate goals with the unique needs of each store requires strong communication and effective delegation skills. Additionally, overseeing staff training and performance, managing supply chain logistics, and implementing new technologies are common responsibilities that demand strategic planning and problem-solving abilities.
What are the most commonly searched types of Retail Operations jobs in California? The most popular types of Retail Operations jobs in California are:
What are popular job titles related to Director Retail Operations jobs in California? For Director Retail Operations jobs in California, the most frequently searched job titles are:
What job categories do people searching Director Retail Operations jobs in California look for? The top searched job categories for Director Retail Operations jobs in California are:
What cities in California are hiring for Director Retail Operations jobs? Cities in California with the most Director Retail Operations job openings:
Director Retail Operations jobs near you
Infographic showing various Director Retail Operations job openings in California as of July 2026, with employment types broken down into 1% As Needed, 81% Full Time, 14% Part Time, 1% Temporary, and 3% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $100,283 per year, or $48.2 per hour.

Director, Retail Performance

Hyundai Motor Company

Fountain Valley, CA

$178K - $264K/yr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 2 days ago

New

Job description

At Hyundai, we've rethought our business and created cars that combine performance, quality, design and innovation into a complete package.

It's time you rethink what you expect from an employer.

At Hyundai, we understand you're not just building a career - you're building a life. We believe in our people and realize that our success is a direct result of our commitment in offering you great opportunities for your career. If you would enjoy working in a dynamic environment and are looking for a chance to become part of a stellar team of professionals, we invite you to apply online today.

WORK MODEL
#LI-OnSite
WHAT YOU WILL DO
The Director, Retail Performance will own and lead key programs that drive sales performance, dealer engagement, and profitability across Hyundai's retail network. This role requires a strategic leader with a blend of retail field and corporate HQ experience - someone who has managed these programs firsthand and can speak to them with authority.
  • Lead the Performance Engagement Program end-to-end - methodology, monthly objective setting, performance tracking, and budget management.
  • Drive CUV volume targets through incentive strategy, marketing, and dealer engagement. Develop strategies to increase off-lease vehicle flow to dealers and manage the CUV customer lifecycle with HMA/HMF CRM teams.
  • Partner with Product Planning, Product Development, and Pricing to optimize residual values across all models and align trim/spec strategies with market conditions.
  • Build and implement a national/regional incentive planning tool to optimize budget allocation, calibrate regional incentives to inventory, and improve program efficiency.
  • Align closely with VP of PLM and Director of Retail Operations on strategic priorities.
 
HOW YOU WILL MAKE AN IMPACT
  • Build data-driven, executable strategies to improve HMA profitability.
  • Lead and advocate the PEP program to increase dealer engagement and performance.
  • Develop upstream remarketing strategy; drive implementation to improve repurchase rates and resale value using HCP and related tools.
  • Conduct residual value analysis; align trim/spec strategies with PLM, Product Planning, PDO, and Pricing to meet market demand and protect long-term value.
  • Analyze trends across PEP, CUV, and RVs; identify optimization opportunities and recommend enhancements.
  • Partner with Retail Operations to ensure incentive programs are clearly communicated, understood, and adopted.
  • Monitor initiatives; deliver regular performance insights and reports to senior leadership.
  • Manage incentive program budgets, ensuring cost-effectiveness and strong ROI.
  • Create training materials to support retail teams on program rules, eligibility, and expectations.
  • Stay current on industry trends in incentives, compensation, and rewards.
  • Evaluate and improve technologies supporting incentives and retail operations.
  • Ensure full compliance with legal, regulatory, and company requirements.
  • Lead, coach, and develop staff; optimize use of team resources and capabilities.
  • Recommend and assess proposals to enhance HMA sales performance.
  • Manage direct reports and vendors; define scope, monitor delivery, and drive results.
  • Approve payments in line with HR guidelines and company signature authority.
WHAT YOU WILL BRING TO THE ROLE
  • Must be a high school graduate.
  • Bachelor's degree preferred.
  • Master's degree a plus.
  • Fifteen or more years of relevant experience of which at least eight years of directly related experience in Automotive Industry.
  • Seven or more years of supervisory experience is desired.
  • Has successfully developed and executed a long-term strategy that has led to accelerated revenue growth in an industrial business through hands-on experience in automotive industry pricing and incentives, strategic planning, business planning.
  • This executive will be able to move a project forward by being nimble, inclusive and effective in managing through ambiguity. Experience with Asian automakers a definite plus.
  • Strong analytical and quantitative skills that bring best-in-class tools and processes to the organization. Gathers and accurately assesses comprehensive market and competitive data regarding trends, tactics customer interests that can be translated into actionable strategies and business development plans which are integrally linked to internal plans.
  • Outstanding communicator both in writing and verbally. Delivers concise, incisive, logical written documents and who also has the presence to deliver recommendations effectively to demanding audiences.
  • Exceptional team builder and motivator leads by example and demonstrates a total commitment to achieve company objectives, strategies, and performance targets.
WHAT HYUNDAI CAN OFFER YOU
  • Compensation Range: $178,200.00 - $264,000.00 annual base salary
  • Monthly Hyundai/Genesis vehicle lease allowance (including insurance and maintenance)
  • Holiday Pay - the company shuts down with pay between Christmas and New Years. 
  • Vacation and sick time off
  • Healthcare insurance (medical, dental, and vision)
  • 401(K) company match
  • Additional 401(K) Employer Enhanced Contribution program - eligible after 1 year of employment, in addition to the regular employer matching contribution
  • Basic life insurance, short- and long-term disability
  • Mental health, wellbeing, and employee assistance program
  • Health advocate (coordinate care and services, assistance with claim and billing issues, understanding Hyundai benefits)
WHAT HAPPENS NEXT

Express your interest by submitting an application. Once your application is received, our recruiting team will review your application to see if you meet the basic and preferred qualifications listed on the job description.  For more information on our hiring process please visit our How We Hire page.

OTHER DETAILS
  • Normal office duties. 
  • Must be able to travel (up to 5%). 

Our Company adheres to the equal employment opportunity guidelines set forth by federal, state and local laws.  The information requested on this form is sought in good faith and will not be used to discriminate against the applicant based on race, religion or creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic characteristics, marital status, sex or gender (which includes pregnancy, childbirth, or related circumstances), gender identity, gender expression, age, citizenship, sexual orientation, family care or medical leave status, military and veteran status, political affiliation, or any other characteristic protected by federal, state and local laws.

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