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Director Retail Operations Jobs in California (NOW HIRING)

SSA Group

Director of Retail Operations

Monterey, CA · On-site

$85K - $90K/yr

Director of Retail Operations Who are we : SSA Group works with zoos, aquariums, museums, and other cultural attractions on integrating dining, retail, admissions and more. We increase revenue ...

ssagroup

Director of Retail Operations

Monterey, CA

Director of Retail Operations Who are we : SSA Group works with zoos, aquariums, museums, and other cultural attractions on integrating dining, retail, admissions and more. We increase revenue ...

ssagroup

Director of Retail Operations

Monterey, CA

Director of Retail Operations Who are we : SSA Group works with zoos, aquariums, museums, and other cultural attractions on integrating dining, retail, admissions and more. We increase revenue ...

ALO

Director, Retail Learning

Beverly Hills, CA

$165K - $185K/yr

OVERVIEW The Director of Retail Learning sets the global strategy and vision for retail learning ... operations. RESPONSIBILITIES * Define and lead the global retail learning strategy, aligning ...

ALO

Director, Retail Learning

Beverly Hills, CA · On-site

$165K - $185K/yr

OVERVIEW The Director of Retail Learning sets the global strategy and vision for retail learning ... operations. RESPONSIBILITIES * Define and lead the global retail learning strategy, aligning ...

Dufry

Assistant Director of Retail Operations I

Carson, CA · On-site

$115K - $144K/yr

The Assistant Director of Operations I serves as the second-in-command for medium-to-large airport retail operations up to $100m, partnering with the Senior Director to drive commercial success and ...

Dufry

Assistant Director of Retail Operations I

Carson, CA · On-site

$115K - $144K/yr

Partners with Senior Director of Operations toestablishand execute fiscal revenue, expense, and profit goals; monitors KPIs and performance metrics across all retail locations to ensure achievement ...

OpenAI

Account Director, Retail

San Francisco, CA · On-site +1

$430K - $480K/yr

About the Role We are looking for an experienced Account Director, Retail to help build and grow ... Create new opportunities by engaging both executive decision-makers and operational teams ...

Pop Mart

Retail Operations Manager

Los Angeles, CA · On-site

$95K - $115K/yr

Own and manage all formal operational communications directed at retail store teams, including policy updates, SOP rollouts, compliance reminders, and operational announcements. * Develop and ...

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All JobsRetail Operations JobsDirector Retail Operations JobsDirector Retail Operations Jobs in California

Director Retail Operations information

See California salary details

$22.2K

$100.3K

$182.6K

How much do director retail operations jobs pay per year?

As of Jul 28, 2026, the average yearly pay for director retail operations in California is $100,283.00, according to ZipRecruiter salary data. Most workers in this role earn between $64,100.00 and $118,400.00 per year, depending on experience, location, and employer.

What does a Director of Retail Operations do?

A Director of Retail Operations oversees the daily operations and overall performance of retail stores within an organization. They are responsible for setting sales goals, developing strategies to improve store efficiency, managing budgets, and ensuring high levels of customer satisfaction. This role often involves supervising store managers, analyzing market trends, and implementing company policies across multiple locations. Directors of Retail Operations play a key role in driving business growth and maintaining brand consistency.

What are the key skills and qualifications needed to thrive as a Director of Retail Operations, and why are they important?

To thrive as a Director of Retail Operations, you need in-depth knowledge of retail management, inventory control, and business strategy, typically supported by a bachelor’s degree in business or a related field and several years of retail leadership experience. Familiarity with enterprise resource planning (ERP) systems, point-of-sale (POS) platforms, and data analytics tools is essential for optimizing operations. Exceptional leadership, communication, and problem-solving skills help drive team performance and manage change effectively. These competencies are vital for achieving sales targets, ensuring operational efficiency, and maintaining a positive customer experience across multiple retail locations.

What is the difference between Director Retail Operations vs Retail Store Manager?

AspectDirector Retail OperationsRetail Store Manager
ResponsibilitiesOversees multiple stores, develops strategies, manages regional teamsManages daily store operations, staff, and sales at a single location
Required CredentialsBachelor's degree, experience in retail management, leadership skillsHigh school diploma or equivalent, retail management experience often preferred
Work EnvironmentCorporate offices, regional meetings, travel between storesOn-site at individual retail stores
Industry UsageCommon in large retail chains and corporationsCommon in all retail store settings, from small to large chains

The main difference between a Director Retail Operations and a Retail Store Manager lies in scope and responsibilities. The Director oversees multiple stores and develops strategic initiatives, while the Store Manager focuses on daily store operations and staff management. Both roles require retail experience, but the Director position typically demands more leadership and strategic planning skills.

What are the main challenges a Director of Retail Operations typically faces when managing multiple store locations?

A Director of Retail Operations often encounters challenges such as maintaining consistent customer experiences, ensuring operational efficiency, and adapting quickly to market trends across various locations. Balancing corporate goals with the unique needs of each store requires strong communication and effective delegation skills. Additionally, overseeing staff training and performance, managing supply chain logistics, and implementing new technologies are common responsibilities that demand strategic planning and problem-solving abilities.
What are the most commonly searched types of Retail Operations jobs in California? The most popular types of Retail Operations jobs in California are:
What are popular job titles related to Director Retail Operations jobs in California? For Director Retail Operations jobs in California, the most frequently searched job titles are:
What job categories do people searching Director Retail Operations jobs in California look for? The top searched job categories for Director Retail Operations jobs in California are:
What cities in California are hiring for Director Retail Operations jobs? Cities in California with the most Director Retail Operations job openings:
Director Retail Operations jobs near you
Infographic showing various Director Retail Operations job openings in California as of July 2026, with employment types broken down into 1% As Needed, 81% Full Time, 14% Part Time, 1% Temporary, and 3% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $100,283 per year, or $48.2 per hour.
Director of Retail Operations

Director of Retail Operations

Asian Art Museum

San Francisco, CA • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 18 days ago

Job description

POSITION SUMMARY
The Director of Retail Operations leads all aspects of the museum's retail program, overseeing the museum store to maximize earned revenue while advancing the museum's mission and brand. This role is responsible for merchandising, buying, financial performance, staff leadership, and creating an engaging retail experience that complements exhibitions and enhances visitor engagement. The Director of Retail Operations takes a hands-on, solutions-oriented approach, balancing strategic leadership with active involvement in day-to-day operations. This role also oversees the café operator to support revenue generation, enhance visitor experience, and promote external visibility.
ESSENTIAL FUNCTIONS
Strategic Leadership
  • Develop and implement a retail strategy aligned with the museum's mission, exhibitions, and audience goals
  • Identify practical, cost-effective opportunities to grow revenue through in-store, online, and pop-up retail channels
  • Collaborate with CFO/CAO on financial planning, pricing strategies, and revenue optimization

Retail Operations
  • Oversee day-to-day operations of the museum store, ensuring excellent customer service and efficient, effective processes
  • Establish and maintain standard operating procedures, policies, and internal controls
  • Manage retail systems (POS, inventory management, e-commerce platforms)
  • Provide hands-on operational support as needed

Buying & Merchandising
  • Lead product selection and sourcing, with a focus on mission-aligned, high-quality merchandise
  • Develop unique, cohesive, and appealing retail collection, including exhibition-related items and collaborations with artists and local vendors
  • Maintain optimal inventory levels and visual merchandising standards to maximize sales while minimizing excess

Financial Management
  • Develop and manage the annual operating budget for retail operations
  • Monitor sales, margins, inventory turnover, and KPIs; implement strategies to improve profitability
  • Ensure accuracy and integrity of inventory data
  • Analyze trends and performance data to inform purchasing and pricing decisions
  • Maintain a strong focus on cost management, operational efficiency, and revenue optimization

E-Commerce
  • Oversee the museum's online store ensuring accuracy and alignment with in-store offerings
  • Support a functional, customer-friendly digital presence as a complementary retail channel

Team Leadership
  • Recruit, train, and supervise retail staff, including managers, associates, seasonal employees, and volunteers
  • Foster a customer-focused, inclusive, and collaborative team environment
  • Set performance goals and provide ongoing coaching and professional development
  • Lead by example through active engagement in both strategic initiatives and day-to-day operations

Customer Experience
  • Create a welcoming, educational, and engaging retail experience that enhances the visitor journey
  • Ensure high standards of customer service and resolve customer concerns as needed
  • Integrate storytelling and interpretation into retail spaces

Partnerships & Compliance
  • Build relationships with vendors, artisans, and publishers
  • Ensure compliance with all financial, legal, and safety regulations
  • Partner with marketing to promote retail offerings through campaigns and events
  • Collaborate with curatorial, experience, and development teams on special projects

QUALIFICATIONS
Required
  • Bachelor's degree in business, retail management, or related field (or equivalent experience)
  • 7+ years of progressive retail leadership experience, preferably in cultural institutions or destination retail environments
  • Proven track record of driving retail sales growth and managing budgets
  • Strong merchandising, buying, and inventory management experience
  • Excellence in team leadership and staff development
  • Excellent written, oral and interpersonal communications skills
  • High level of integrity, creativity, and resourcefulness

Preferred
  • Experience in museum, gallery, cultural, or destination retail settings
  • Familiarity with mission-driven merchandising and artist/vendor partnerships
  • Experience maintaining e-commerce platforms

Key Competencies
  • Strategic thinking balanced with strong execution skills
  • Financial acumen and operational discipline
  • Creativity in merchandising and product development
  • Exceptional aptitude for color harmony, fashion trends, and product display
  • Excellent communication and collaboration abilities
  • Customer-focused mindset with a passion for arts and culture
  • Adaptability and resourcefulness

WORKING CONDITIONS
Physical Environment
  • Standard museum and office environment, including gallery spaces with variable lighting, ambient noise from public programming, and occasional exposure to art-handling or installation activities.
  • Occasional travel to off-site locations for meetings and events.

Physical Requirements
  • Prolonged periods of sitting at a desk working on a computer.
  • Extended use of a computer monitor, tablet, stylus, phone, and other technology; sustained visual concentration required.
  • Ability to stand and move for extended periods throughout museum spaces.
  • Occasional lifting, carrying, or transporting materials up to 25 lbs.

Schedule and Availability
  • Full-time schedule to support museum store hours; must be available to work occasional evenings, weekends, and holidays to support museum events and needs.
  • Ability to work up to two days per week remotely, if operational needs allow.
  • Occasional flexibility in the work schedule may be required to accommodate collaboratio across different time zones.

Cognitive and Sensory Demands
  • High degree of sustained concentration, creative problem-solving, and attention to detail required throughout the workday.
  • Must be able to manage multiple concurrent projects under deadline pressure while maintaining quality.

COMPENSATION
The Asian Art Museum is committed to practicing salary transparency. The minimum salary for this position is $125,000 and the maximum salary is $137,000. Please note that the pay range information is a general guideline only. Many factors are taken into consideration when setting starting pay including education, experience, the external labor market, and internal equity. This opportunity includes a generous benefits package, including but not limited to:
  • Medical, dental, and vision plans with flexible spending accounts
  • Paid time off (holidays, vacation, and sick leave)
  • Immediate eligibility to enroll in a voluntary retirement savings program upon hire
  • Group Retirement Plan available after 1 year of employment with employer match
  • Hybrid schedule for eligible positions

OUR DIVERSITY, EQUITY, ACCESSIBILITY AND INCLUSION COMMITMENTS
At the Asian Art Museum, we are dedicated to ideating, building, and holding ourselves accountable for Diversity, Equity, Accessibility & Inclusion in everything we do. We strive to foster a culture of respect, belonging and inclusivity for all employees.
Our mission is to celebrate, preserve, and promote Asian and Asian American art and cultures for local and global audiences. We provide a dynamic forum for exchanging ideas, inviting collaboration, and fueling imagination to deepen understanding and empathy among people of all backgrounds.
Diversity of thought and experience is essential to our mission, and we are committed to recruiting, hiring, and retaining a diverse workforce. We encourage applicants from all backgrounds to apply.
WHAT'S NEXT?
Apply online at https://about.asianart.org/careers/. Ensuring a smooth and enjoyable candidate experience is critical for us. Application materials will be screened in relation to the criteria described. Candidates deemed to be the most highly qualified will be invited to participate in the interview process. Our interview process tends to take about 4 weeks to complete but may fluctuate depending on the role. Appointment is subject to completion of a thorough background check process.
The Asian Art Museum is an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories (arrest and criminal histories) consistent with applicable federal, state, and local law.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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