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Director Retail Operation Jobs (NOW HIRING)

ALO

Director, Retail Learning

Beverly Hills, CA · On-site

$165K - $185K/yr

OVERVIEW The Director of Retail Learning sets the global strategy and vision for retail learning ... operations. RESPONSIBILITIES * Define and lead the global retail learning strategy, aligning ...

ALO

Director, Retail Learning

Beverly Hills, CA · On-site

$165K - $185K/yr

OVERVIEW The Director of Retail Learning sets the global strategy and vision for retail learning ... operations. RESPONSIBILITIES * Define and lead the global retail learning strategy, aligning ...

NielsenIQ

Director, Retail Insights

Edison, NJ · On-site

$140K - $170K/yr

Operational Excellence * Oversee delivery quality and adherence to SLAs. Qualifications This is a ... retail or CPG. * 3-5+ years' experience of direct report responsibility mentoring, managing and ...

NielsenIQ

Director, Retail Insights

Edison, NJ · Hybrid

Operational Excellence * Oversee delivery quality and adherence to SLAs. Qualifications This is a ... retail or CPG. * 3-5+ years' experience of direct report responsibility mentoring, managing and ...

Gucci

GUCCI Manager, Retail Operations

New York, NY · On-site

Based in our New York Corporate Office and reporting to the Director, Retail Operations, Americas, the Manager, Retail Operations is a high-visibility role at the center of the Region's most ...

NielsenIQ

Director, Retail Insights

Edison, NJ · Hybrid

$140K - $170K/yr

Operational Excellence * Oversee delivery quality and adherence to SLAs. Qualifications This is a ... retail or CPG. * 3-5+ years' experience of direct report responsibility mentoring, managing and ...

AB InBev

Director, Retail Capabilities

New York, NY

The Director, Retail Capabilities will lead the Retail Performance Management and Capabilities ... JOB QUALIFICATIONS: * 8-12+ years of experience in retail strategy, sales operations, commercial ...

AB InBev

Director, Retail Capabilities

Saint Louis, MO · On-site

The Director, Retail Capabilities will lead the Retail Performance Management and Capabilities ... JOB QUALIFICATIONS: * 8-12+ years of experience in retail strategy, sales operations, commercial ...

AB InBev

Director, Retail Capabilities

Saint Louis, MO · On-site

The Director, Retail Capabilities will lead the Retail Performance Management and Capabilities ... JOB QUALIFICATIONS: * 8-12+ years of experience in retail strategy, sales operations, commercial ...

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Director Retail Operation information

See salary details

$22.5K

$101.6K

$185K

How much do director retail operation jobs pay per year?

As of Jul 8, 2026, the average yearly pay for director retail operation in the United States is $101,614.00, according to ZipRecruiter salary data. Most workers in this role earn between $65,000.00 and $120,000.00 per year, depending on experience, location, and employer.

What is the difference between Director Retail Operation vs Retail Store Manager?

AspectDirector Retail OperationRetail Store Manager
ResponsibilitiesOversees multiple stores, develops retail strategies, manages regional teamsManages daily store operations, staff, and sales at a single location
Required CredentialsBachelor’s degree, experience in retail management, leadership skillsHigh school diploma or equivalent, retail experience, customer service skills
Work EnvironmentCorporate offices, regional meetings, strategic planningRetail store floor, direct customer interaction, staff supervision
Industry UsageCommonly used in large retail chains and corporationsUsed in individual retail stores and smaller chains

The main difference between a Director Retail Operation and a Retail Store Manager lies in scope and responsibilities. The Director oversees multiple stores and focuses on strategic planning, while the Store Manager handles daily store operations and staff at a single location. Both roles require retail experience, but the Director position typically demands more leadership and strategic skills.

What cities are hiring for Director Retail Operation jobs? Cities with the most Director Retail Operation job openings:
What are the most commonly searched types of Retail Operation jobs? The most popular types of Retail Operation jobs are:
Director, Retail Learning

Director, Retail Learning

ALO

Beverly Hills, CA • On-site

$165K - $185K/yr

Other

PTO

Re-posted 11 days ago

Job description

OVERVIEW

The Director of Retail Learning sets the global strategy and vision for retail learning and capability development across the organization. This role owns the end-to-end learning ecosystem for frontline teams and leaders, ensuring training solutions improve store performance, support business priorities, and enable consistent execution at scale. 

As a senior leader within the Communications & Learning Center of Excellence, this role serves as a strategic partner to Retail and crossfunctional leaders, shaping learning, change management, and adoption strategies for enterprise initiatives and ongoing business needs. The Director has a passion for making frontline jobs better and brings a strong point of view on modern learning approaches, governance, and measurement, while fostering innovation, experimentation, and continuous improvement. 

Reporting to the Senior Director of Communications and Learning, this role leads and develops a highperforming team responsible for curriculum strategy, onboarding, initiative launches, and ongoing learning delivery and operations. 

RESPONSIBILITIES  

  • Define and lead the global retail learning strategy, aligning priorities, roadmaps, and investments to business goals and retail transformation initiatives. 
  • Lead, mentor, and scale a bestinclass learning team responsible for onboarding, initiative launches, selling capability, and operational execution. 
  • Serve as a senior partner to Retail Customer Experience, Communications, and leadership, providing governance over training prioritization, timing, funding, and calendar management across the store network. 
  • Own the retail learning ecosystem, including digital course offerings, learning platforms, training libraries, and program architecture. 
  • Establish enterprise standards, frameworks, and quality controls for learning content to ensure accuracy, consistency, and brand alignment. 
  • Drive measurement and performance management of learning through KPIs, analytics, and executive reporting; translate insights into action and continuous improvement. 
  • Lead change management and adoption strategies that enable effective rollout of initiatives across large, distributed retail teams. 

QUALIFICATIONS

  • 7+ years of experience in retail learning, training, or organizational development, including 2+ years in a directorlevel role leading teams. 
  • Bachelor's degree in Communications, Instructional Design, Organizational Development, or a related field; advanced degree a plus. 
  • Proven success building and scaling enterprise retail learning programs across large, geographically distributed store networks. 
  • Demonstrated ability to influence senior stakeholders and lead change in complex, fastmoving retail environments. 
  • Expertise in blended learning strategies and endtoend learning journey design, including reinforcement, measurement, and manager enablement. 
  • Strong leadership, collaboration, and executive communication skills, with the ability to translate strategy into clear, actionable learning solutions. 
  • High level of proficiency in content creation and presentation tools (Microsoft PowerPoint, Word, Canva); Adobe Creative Suite a plus. 
  • Experience with LMS platforms and digital learning tools; Articulate 360 experience preferred. 

The base salary range for this position is $165,000-$185,000 per year which represents the current range for the base salary for this exempt position. Please note that actual salaries will vary based on factors including but not limited to location, experience, and performance. As such, on occasion and when applicable, there is the possibility that the final, agreed-upon base salary may be outside of the upper end of the range. Please also note the range listed is just one component of the company's total rewards package for exempt employees. Other rewards may include performance bonuses, long term incentives, a PTO policy, and many other progressive benefits.

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