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Director Remote Call Center Quality Assurance Jobs

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Remote Call Center Supervisor (Experience Required)

Memphis, TN · Remote

$25/hr

  • Medical

  • Dental

  • Vision

Join our team as a Remote Call Center Supervisor (US-Based Only)! In this role, you'll oversee daily call center performance, mentor and support frontline agents, and serve as the vital link between ...

AppleOne

Remote Call Center Representative

Avenel, NJ · Remote

$19/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Job Summary Our team is seeking reliable and professional Remote Call Center Representatives to support a large healthcare insurance enrollment program. Representatives will assist callers with ...

New

Medix

Remote Call Center Representative

Pearland, TX · On-site +1

$15 - $16.80/hr

Healthcare Call Center Representative Fully Remote | Full-Time | Contract-to-Hire Employment Type ... Participate in coaching sessions, feedback discussions, and quality assurance reviews Required ...

ACD Connect

Remote Call Center Agent

$10/hr

  • Retirement

Part Time Remote Call Center Agent ACD Connect is hiring for a Part Time Remote Call Center Agent. This position has the potential to lead to Full Time for the right candidate. The Call Center agent ...

GDIT

National Assistance Center Quality Assurance Specialist

WV · On-site +1

$17.57 - $20.70/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... call playback software * Ability to multi-task, complete tasks without direct supervision, and ... Remote Work Location: Any Location / Remote Additional Work Locations: Total Rewards at GDIT: Our ...

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Director Remote Call Center Quality Assurance information

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How much do director remote call center quality assurance jobs pay per year?

As of Aug 14, 2026, the average yearly pay for director remote call center quality assurance in the United States is $140,083.00, according to ZipRecruiter salary data. Most workers in this role earn between $103,000.00 and $169,000.00 per year, depending on experience, location, and employer.

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Director Remote Call Center Quality Assurance jobs near you

Call Center Representative

InfoCision - Work at Home

Jacksonville, FL • Remote

$15 - $17/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 5 days ago

InfoCision rating

3.0

Company rating: 3.0 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

71st of 71 rated call and contact centers

Job description

Ready to Build a Career from Home?

Looking for a remote job that offers flexibility, weekly pay, and a supportive team? We're expanding and hiring enthusiastic Remote Call Center Representatives to assist customers for a variety of exciting client programs.

Every day is different. You'll answer inbound calls, make outbound calls, help solve customer concerns, and create positive experiences—all from the comfort of your home.

Why You'll Love Working with Us

  • Work 100% remotely
  • Paid training provided
  • Weekly pay
  • Access part of your earned wages before payday
  • Flexible scheduling with day, evening, and shifts available until 2:00 AM EST
  • Employee recognition and rewards
  • Opportunities for advancement as we continue to grow
  • Friendly, supportive leadership and coaching

What You'll Be Doing

  • Handle inbound and outbound customer calls.
  • Deliver friendly, professional customer service.
  • Follow client guidelines and call procedures.
  • Enter accurate information into company systems.
  • Resolve customer questions and concerns.
  • Meet quality and performance standards.

We're Looking for People Who

  • Enjoy talking with people and helping others.
  • Communicate clearly and professionally.
  • Are dependable and self-motivated.
  • Can work independently in a remote environment.
  • Can comfortably navigate a computer while speaking with customers.

Remote Work Requirements- Candidates must provide their own:

  • Windows PC or laptop with at least 8 GB of RAM (No MacBook or Chromebook)
  • Dual monitors
  • Webcam
  • USB Headset
  • Wired mouse
  • Reliable high-speed internet with a hard-wired connection. 
  • A quiet, distraction-free workspace

Whether you're an experienced call center professional or looking for your next work-from-home opportunity, we'd love to meet you.

Apply today and discover why our team enjoys the flexibility, support, and opportunities that come with working remotely.

Company Description

As a leading provider of call center solutions, InfoCision specializes in political, Christian and nonprofit fundraising, sales and customer care. We focus on quality assurance and regulatory compliance and pride ourselves on providing every client with the highest possible return on investment. Since 1982, we have provided the highest quality inbound and outbound tele services to some of the world's leading organizations.

What InfoCision employees say

Pay

Hours and flexibility

Workplace

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