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Director Remote Business Process Analyst Jobs in Washington

Sparibis

Salesforce Business Analyst

Washington, DC · On-site +1

Location: 100% Remote Years' Experience: 3+ years professional experience Education: Bachelor ... Design Business Processes by analyzing stakeholder requirements, construct business process models ...

Compass Pointe Consulting

Technical Business Analyst

Vienna, VA · Remote

$55 - $60/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

This is a remote position. Position Overview We are seeking a Technical Business Analyst to join ... Conduct system and process analyses and recommend opportunities for optimization. Develop and ...

FEI Systems

Business Analyst (Remote)

Columbia, MD · On-site +1

Repeat the prioritization process for each iteration of the product * Decompose features into ... Business Analyst CBAP (The IIBA.org) Certification or PMI BA Certification or Scrum Certification ...

A-TEK Inc.

Business Analyst - QA Tester

Washington, DC · On-site +1

$115K - $125K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Business Analyst / QA Lead serves as the primary liaison between business stakeholders and the ... This is an opportunity to make a direct impact on healthcare data processes that support critical ...

ESM

Business Data Analyst

Vienna, VA · Remote

We are hiring a Business Data Analyst for an exciting remote opportunity. and ... business process reengineering (BPR) initiatives. Leverages data-driven insights through the ...

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Director Remote Business Process Analyst information

What is a director remote business process analyst?

A Director Remote Business Process Analyst is a senior-level professional responsible for overseeing, analyzing, and optimizing business processes within an organization, often in a remote or distributed work environment. They lead teams to identify inefficiencies, implement process improvements, and ensure that workflows align with the company’s strategic goals. This role typically involves collaborating with various departments, leveraging data analytics, and utilizing digital tools to streamline operations. Additionally, they play a key role in managing change, enhancing productivity, and ensuring compliance with industry standards.

What are the key skills and qualifications needed to thrive as a director remote business process analyst?

To thrive as a Director Remote Business Process Analyst, you need expertise in business process analysis, process improvement methodologies (such as Lean or Six Sigma), and a bachelor's or master's degree in business, management, or a related field. Familiarity with process mapping tools (like Visio or Lucidchart), data analytics platforms, and enterprise resource planning (ERP) systems is typically required, along with relevant certifications such as CBPA or Lean Six Sigma. Exceptional leadership, communication, and strategic thinking skills help you collaborate across departments and drive change in a remote environment. These abilities ensure efficient process optimization, aligning business objectives and enabling successful remote team management.

What are some common challenges faced by a director remote business process analyst when leading virtual process improvement initiatives?

A Director Remote Business Process Analyst often encounters challenges such as coordinating cross-functional teams across different time zones, maintaining clear communication without in-person meetings, and ensuring all stakeholders remain engaged during virtual process mapping sessions. Additionally, aligning process improvements with organizational goals can be complex when working remotely, as it requires robust digital collaboration tools and strong project management skills. Overcoming these challenges involves setting clear expectations, leveraging technology effectively, and fostering a culture of transparency and continuous feedback within the team.

What is the difference between Director Remote Business Process Analyst vs Business Process Analyst?

AspectDirector Remote Business Process AnalystBusiness Process Analyst
CredentialsBachelor's or Master's in Business, Management, or related field; often requires experience in process improvementBachelor's degree in Business, Management, or related field; entry to mid-level experience
Work EnvironmentRemote, collaborative teams, strategic planningRemote or on-site, focused on analyzing and improving processes
Employer & IndustryCorporations, consulting firms, government agenciesSimilar industries, often within same organizations as analysts

The main difference is that the Director Remote Business Process Analyst holds a leadership role with strategic responsibilities, overseeing teams and initiatives, while the Business Process Analyst focuses on analyzing and improving processes at a more operational level. Both roles often require similar credentials and work environments, but the director position involves higher-level decision-making and management.

What are popular job titles related to Director Remote Business Process Analyst jobs in Washington?

For Director Remote Business Process Analyst jobs in Washington, the most frequently searched job titles are:

What job categories do people searching Director Remote Business Process Analyst jobs in Washington look for?

The top searched job categories for Director Remote Business Process Analyst jobs in Washington are:

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Cities in Washington with the most Director Remote Business Process Analyst job openings:

Director Remote Business Process Analyst jobs near you

ServiceNow Business Analyst (Public Trust) - Remote

ICF

Reston, VA • Remote

Full-time

Posted 26 days ago

Job description

* We are open to supporting 100% remote work anywhere within the continental US *

ICF's Digital Modernization Division is seeking a ServiceNow Business Analyst to support federal government clients by identifying, analyzing, and managing business and technical requirements. This role serves as a bridge between business stakeholders and technical teams, helping ensure solutions delivered on the ServiceNow platform align with organizational objectives and user needs.

The ideal candidate has experience gathering requirements, documenting business processes, supporting Agile development teams, and working with platforms such as ServiceNow, Jira, and Confluence to deliver scalable solutions that enhance operational efficiency and user experience.

Key Responsibilities:

Business Analysis & Requirements Management

  • Partner with government stakeholders to gather, document, and validate business and functional requirements.
  • Translate business needs into user stories, business processes, workflows, and functional specifications.
  • Facilitate requirements elicitation sessions, stakeholder interviews, workshops, and sessions.
  • Use process mapping and diagramming techniques to document current and future-state workflows.
  • Provide data analysis per client requests.

ServiceNow Solution Support

  • Collaborate with ServiceNow developers, architects, administrators, and QA teams to support platform enhancements and implementations.
  • Analyze existing business processes and recommend improvements aligned with ServiceNow best practices.
  • Assist in managing requirements and tracking project activities using ServiceNow, Jira, and Confluence.
  • Support the successful delivery of ServiceNow-based solutions across both out-of-the-box and custom scoped applications.

Agile Delivery

  • Participate in Agile ceremonies, including sprint planning, backlog grooming, daily standups, reviews, and retrospectives.
  • Maintain and prioritize product backlogs in coordination with stakeholders and project teams.
  • Ensure requirements are clearly defined and ready for development teams.

Documentation & Communication

  • Create and maintain project documentation, including:
    • Standard Operating Procedures (SOPs)
    • Process Flows
    • Data Analysis
    • Training Materials
    • User Stories and Acceptance Criteria
  • Communicate effectively with both technical and non-technical audiences.
  • Provide regular updates and recommendations to project stakeholders.

Testing & User Support

  • Support User Acceptance Testing (UAT) activities.
  • Assist with test case development, defect tracking, and validation efforts.
  • Facilitate solution demonstrations and stakeholder review sessions.
  • Provide end-user support and training as needed.

Required Qualifications:

  • U.S. Citizen or Green Card holder.
  • Must reside and work within the United States.
  • Must be authorized to work in the United States.
  • Must be able to obtain and maintain a Public Trust clearance.
  • 4+ years of experience as a Business Analyst in a client-facing solution delivery environment.
  • 4+ years of experience operating within Agile development frameworks such as Scrum or Kanban.
  • 4+ years of experience facilitating requirements gathering sessions and capturing stakeholder feedback.
  • 4+ years of hands-on experience working with:
    • ServiceNow
    • Jira
    • Confluence
  • 1+ year of experience supporting ServiceNow platform capabilities and workflows.

Preferred Skills

  • Bachelor's degree from an accredited institution.
  • Strong verbal and written communication skills.
  • Excellent stakeholder management and facilitation abilities.
  • Experience analyzing and interpreting existing system documentation.
  • Ability to thrive in fast-paced and ambiguous project environments.
  • Strong organizational, time management, and reporting skills.
  • Proficiency creating process diagrams, workflows, wireframes, and requirements artifacts.
  • Experience managing competing priorities and changing deadlines.
  • Strong analytical and problem-solving capabilities.
  • Ability to work independently while effectively collaborating across multiple teams.
  • Strong data analysis expertise (e.g. comparing multiple large excel sheets for differences)

Professional Competencies

  • Business Process Analysis
  • ServiceNow Platform Knowledge
  • Agile Project Delivery
  • Stakeholder Engagement
  • User Story Development
  • Process Improvement
  • Facilitation and Workshop Leadership
  • Testing and Validation Support
  • Technical and Business Communication

Job Location: Remote; however, this position requires that the job be performed in the United States and there will be travel of approximately 10% to a customer site. If you accept this position, you should note that ICF does monitor employee work locations and blocks access from foreign locations/foreign IP addresses and prohibits personal VPN connections.


Bot and Third-Party Applications

Please note that this application must be submitted directly by the applicant for consideration.Failure to do so may result in the application being excluded for consideration.Applicants needing an accommodation for disability or religious purposes in connection with the application process should contactCandidateaccommodation@icf.comfor assistance.

Working at ICF

ICF is a global advisory and technology services provider, but we're not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future.

We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer.Together, our employees are empowered to share theirexpertiseand collaborate with others to achieve personal and professional goals. For more information, please read ourEEOpolicy.

We will consider for employment qualified applicants with arrest and conviction records.

Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals withsincerely heldreligious beliefs, in all phases of the application and employment process. To requestan accommodation,please emailCandidateaccommodation@icf.comand we will be happy toassist. All information you provide will be kept confidential and will be used only to the extentrequiredto provide needed reasonable accommodations.

Read more aboutworkplacediscriminationrightsor our benefit offerings which are included in theTransparency in (Benefits) CoverageAct.

Candidate AI Usage Policy

At ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate orassistwith responses during interviews (whether in-person or virtual) is notpermitted. This policy is in place tomaintainthe integrity and authenticity of the interview process.

However, we understand that some candidates may require accommodationthat involves the use of AI. Ifsuch anaccommodation is needed, candidates are instructed to contact us in advance atcandidateaccommodation@icf.com. Weare dedicated to providingthe necessary support to ensure that all candidates have an equal opportunity to succeed.


Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position.

The pay range for this position based on full-time employment is:

$67,355.00 - $114,503.00Nationwide Remote Office (US99)

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