Director Reliability Manager Jobs in Athens, GA (NOW HIRING)

The Lead Analyst, Accessory Supply is responsible for ensuring consistent parts and accessory availability to support PIO/DIO and OE accessory requirements at ports and Parts Distribution Centers (PDCs). This role safeguards operational continuity, minimizes customer impact, and prevents vehicle processing delays by maintaining optimal inventory levels and proactively managing supplier performance.

A key aspect of this role is proactively identifying and addressing port/VPC performance issues through continuous monitoring, direct engagement, and on-site visits to maintain supply chain efficiency and prevent vehicle processing delays. Through continuous performance tracking, direct engagement, and on-site port/VPC (vehicle processing center) visits, the Lead Analyst works to ensure adherence to key performance indicators (KPIs) such as Missing Installs, Port Errors, Aged In-Transit and Months of Supply (MOS). This includes escalating concerns with underperforming ports/VPCs and driving corrective action plans to restore and maintain supply reliability.

In addition, the analyst is responsible for managing critical orders and deactivation risks by applying standardized expediting processes, sound decision-making, and critical thinking skills. The role requires ongoing communication and coordination with Accessory analysts, OE teams and port operations to resolve shortages, expedite shipments, and maintain alignment across all stakeholders. The analyst may participate in cross-functional meetings, actively representing MPA and strengthening the connection between OEs, ports, and internal teams.

This role is critical in ensuring port/VPC accountability, minimizing supply chain disruptions, and preventing vehicle processing delays at ports. By proactively monitoring problem ports/VPCs, conducting visits, handling escalations, and driving corrective actions, the Lead Accessory Supply Analyst will enhance supply reliability, optimize operational efficiency, and contribute to overall business profitability.

       MAJOR RESPONSIBILITY

Major Responsibility

%

1st

Monitor and resolve issues related to KPIs, such as missing installs, errors record and aged in transit

25%

2nd

Work closely with GUS team to resolve large inventory discrepancies, conduct port audits and port training

20%

3rd

Collaborate with Accessory Supply to enhance forecasting accuracy, optimize replenishment cycles minimizing supply disruptions at eastern ports/VPCs

20%

4th

Update and validate data for pipeline and transfer file with required data, initiate weekly transfers

15%

5th

Work closely with supply team to ensure timely resolution of critical port shortages / backorders

15%

6th

Effectively communicate with Management on business KPIs, shortages and other critical inventory metrics. Provide counter measures to improve customer service

5%

3.  PERSONALLY PERFORMED DUTIES - Dependent upon department assignment

Inventory Management Support:

         Maintain port/VPC management strategies to optimize inventory availability, reliability, and fulfillment efficiency across operations

         Collaborate with ports/VPCs and PDCs to maintain optimal stock levels and prevent supply disruptions

         Ensure proactive inventory planning, working closely with Port Analysts to forecast demand and mitigate supply disruptions

         Collaborate with GUS/Ports/VPCs to minimize inventory discrepancies, conduct as needed and yearly port audits ensuring inventory alignment

Problem Port/VPC Monitoring & Issue Resolution:

         Track and analyze port/VPC performance using KPIs to identify underperforming locations affecting inventory availability and vehicle processing

         Monitor problem ports/VPCs, investigate root causes of performance issues, and develop corrective action plans

         Conduct on-site port/ZVPC visits to evaluate production capacity, operational challenges, and process improvements

         Work directly with Port Analysts and logistics teams to ensure swift resolution of fulfillment gaps and order discrepancies

         Escalate persistent port/VPC issues to management and recommend alternative development strategies

Emergency Escalations & Vehicle Processing Support:

         Identify and escalate critical supply shortages at ports, ensuring urgent resolution to prevent vehicle processing delays

         Serve as the primary point of contact for emergency escalations, working with logistics and port operations to secure expedited shipments

         Coordinate emergency stock reallocations and alternative solutions to resolve supplier-driven disruptions

         Develop contingency plans for high-risk accessories, reducing exposure to supply chain disruptions

Data Analysis & Reporting:

         Perform in-depth port/VPC performance analysis using Excel, Access, and other analytical tools to drive improvement initiatives

         Create and generate port/VPC scorecards and executive reports highlighting trends, risks, and corrective actions

         Provide data-driven recommendations to improve accountability and long-term performance