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Terros Health is pleased to share an exciting and challenging opportunity for a LADDER Peer Support Specialist at the McDowell Rd Health Center. 

Terros Health is a healthcare organization of caring people, guided by our core values of integrity, compassion and empowerment. We engage people in whole person health through an integrated care delivery system, thus establishing a medical home for our patients. In caring for the whole person, we focus on overall wellness through physical health, mental health and substance use care. Terros Health and Lifewell have joined forces to provide extraordinary care by empowered people through exceptional outcomes.

HOPE  ~  HEALTH  ~  HEALING

Terros Health is hiring a LADDER Peer Support Specialist at our McDowell Rd Heath Center in Phoenix, AZ.

Location: 4909 E McDowell Rd, Phoenix, AZ 85008

Full-Time, Employed

Mon - Fri

Flexible Scheduling

Full Benefits, Including 401K, and Generous PTO/PST (4+ weeks/yr.)

Additional Language Differential Pay Available!

The Life Affirming Dual Diagnosis Education and Recovery (LADDER) is a day program aiming at facilitating changes in our clients with co-occurring disorders. As a recovery support specialist, you will be providing a wide range of direct support to assist clients in reaching their recovery goals.  You will work closely with your colleagues including clinicians and behavioral health technicians. Flexibility, dependability and teamwork are the fundamental principle of a successful peer support specialist in the LADDER  program. This position reports to the Site Manager.

Duties May Include:

• Welcome and orient clients to the Terros Health Integrated clinic and in the LADDER program.
• Establishes therapeutic relationships with a variety of patients for the purpose of mentoring and role modeling that can establish and reach treatment goals.
• Plan and provides transportation for clients who are enrolled in the Terros Health LADDER Program.
• Plan and facilitate activities and groups including community meeting and lunch activities as well as peer lead symptom management and recovery groups.  
• Document services provided that conform to agency guidelines and best practices.
• Participate in Department and company morning meetings, staff meetings and trainings when required.
• Participate in community outreach and engage clients in the community by introducing them to other organizations and service providers that offer care such as hospitals, recovery clinics, counseling, employment and more.
• Encourage involvement of client’s natural support by participating in staffing’s and interaction to increase positive communication between clients and their existing associations and relationships, such as family, school, work and community.
• Develop and maintain positive community-based relationships with healthcare partners to benefit patient coordination.
• Be a role model for recovery by promoting and sharing treatment and recovery lived experience lending a unique insight that makes wellness possible using strength -based engagement and treatment strategies for all patients served.

Benefits & Wellness

• Multiple medical plans - including a no premium plan for employees and their families
• Multiple dental plans - including orthodontia
• Financial well-being - 401(k) with a company match, interest free medical line of credit, financial education, planning, and support
• 4 Weeks of paid time off in the first year
• Wellness program
• Pet Insurance
• Group life and disability insurance
• Employee Assistance Program for the Whole Family
• Personal and family mental and physical health access
• Professional growth & development - including scholarships, clinical supervision, and CEUs
• Tuition discounts with GCU and The University of Phoenix
• Working Advantage - Employee perks and discounts
  • Gym memberships
  • Car rentals
  • Flights, hotels, movies and more
• Bilingual pay differential

• The applicant must have the minimum combination of High School Diploma or G.E.D education and/or has a minimum of one year of experience in a behavioral health setting.
• The applicant must have at least one year of self-identified and lived experience with substance use.
• Arizona State Peer Certification preferred or ability to obtain certification within 90 days of employment.
• Must have or be able to attain CPR/First Aid certification within 60 days of assuming role.
• Interpersonal skills which allow for professional and positive relationships with co-workers, members, families, and other community members.  Good communication skills, evidenced by a non-judgmental approach, effective listening and positive interactions. Understanding of recovery principles and the ability to utilize personal experience to benefit others. 
• Basic computer skills such as Microsoft Word, Outlook, electronic medical record experience, NextGen preferred.
• Must be able to pass the Arizona Department of Child Safety Direct Service Central Registry Clearance process.
• Must have valid Arizona driver’s license, be 21 years of age with minimum 3 years driving experience, and meet requirements of Terros Health’s driving policy.
• Must have a valid Arizona Fingerprint Clearance card or apply for an Arizona fingerprint clearance card (Level 1) within 7 working days of assuming role.
• Must pass a TB Test.

Physical demands of this position are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.