Director Product Operations Jobs in Utah (NOW HIRING)

Amazing Career Moments Happen Here 

Transforming the insurance industry is ambitious, we know. That's why at Applied, we're building a team that shows up every day ready to learn, willing to try new things, and driven to deliver innovative software and services that make us indispensable to our customers, all within a culture built on values that make us indispensable to each other too. With 40+ years of experience in the Insurtech game, we're not just redefining what's achievable; we're creating a place where amazing career moments are made possible. 

Position Overview 

We are seeking a Director of Product to join our EZLynx Product team on a hybrid basis from Dallas or Salt Lake City. This is a rare opportunity to lead the transformation of a mature, market-leading SaaS product into an AI-powered platform while redefining how independent insurance agents rate, quote, and service personal lines business.We're looking for a product leader who is as comfortable prototyping AI-powered features alongside engineers as they are presenting a three-year roadmap to the executive team. You understand how AI is reshaping the software development lifecycle (from AI-assisted coding and agentic development workflows to intelligent, autonomous product experiences for end users) and you're ready to bring that lens to EZLynx.

To keep us headed in the right direction, we're looking for people who understand winning is a team sport, who value and seek to learn from our team's diverse experiences and backgrounds, who welcome a challenge and take risks in the pursuit of creating better outcomes for our customers, and who can, at any given time, step back to laugh and have some fun.     

What You'll Do

• Provide product leadership for EZLynx's Personal Lines (PL) Rating product, driving its evolution from a traditional SaaS platform to an AI-powered & agentic product.
• Define and champion a vision and roadmap for strengthening the core product and embedding AI capabilities (including intelligent automation, agentic workflows, and AI-assisted user experiences) into core product surfaces.
• Partner deeply with engineering teams that are leveraging AI coding tools, agentic development environments, and automated review workflows; understand how these practices accelerate delivery and shape what's buildable.
• Use AI tools and prototyping techniques yourself to explore, validate, and communicate product concepts - bridging the gap between vision and engineering execution.
• Apply structured strategic thinking to complex problems and create executiveready presentations that clearly communicate insights, decisions, and recommendations.
• Develop and monitor operational processes that provide visibility into goals, progress, risks, and obstacles for key initiatives.
• Manage the product portfolio of initiatives, partnering with product managers to define and deliver meaningful business outcomes.
• Ensure the product team channels the voice of the customer into marketfacing product decisions, establishing feedback loops and communication plans.
• Provide leadership and make highlevel decisions to identify, prioritize, and address problems and opportunities across the portfolio.

We're Excited to Learn More About You 

 Your experience may include:

• 10+ years' experience leading teams that deliver highly successful and innovative SaaS products.
• Proven success in taking products and ideas from inception to maturity, driving revenue and earnings growth.
• Strong experience in complex, workflowheavy B2B SaaS, ideally within insurance or financial services.
• Track record of understanding customer needs-both intuitively and through objective, datadriven insights.
• Experience working with enterprise customers. 
• Bachelor's degree or equivalent; MBA preferred.
• You must also be able to travel up to 15%. 

You may have other skills or credentials, including:

• Exceptional strategic problemsolving skills with the ability to distill ambiguous or complex topics into clear narratives, supported by polished, executivelevel presentation materials.
• Property & Casualty insurance knowledge; familiarity with agency operations and workflows. Understanding of ACORD standards, including policy/forms, AL3, and ACORD XML.
• Ability to identify patterns through statistical analysis.
• Experience with product analytics tooling (e.g., Pendo, Amplitude) and cloud data warehouses (e.g., BigQuery, Snowflake) for instrumentation and insight.
• Proficient in project management methodologies, including Scrum, Kanban, and tools such as JIRA, Smartsheet, and Gantt charts; expert in Microsoft Office Suite

We know that talent comes from all backgrounds and experience levels. We encourage military members and their spouses, as well as candidates without a degree or a background in tech to apply! 

When You Join Team Applied, You Can Expect: 

A culture that values who you are and recognizes that you aren't just an employee; you are a teammate, and you matter. We thrive on the benefits of our different experiences and celebrate the uniqueness our teammates bring to work with them every day. 

We flex our time together, collaborating remotely and in-person to empower our teams to work in the ways that work best for them. 

A comprehensive benefits and compensation package that centers our teammates and helps them to bring their best to work every day: 

• Medical, Dental, and Vision Coverage
• Holiday and Vacation Time
• Health & Wellness Days
• A Bonus Day for Your Birthday
• Learn more about the people behind our products at https://www1.appliedsystems.com/en-us/about-us/jobs/

Our targeted starting base salary in the United States for this position ranges from $150k- $200k USD. To determine a new team member's starting pay, we consider a variety of factors, including someone's depth, breadth, and variety of experience, skills, and responsibilities. Depending on the role, team members may also be eligible to participate in additional compensation plans such as bonus and commission. 

Your Security Matters: 

Our candidates' personal information and online safety are top of mind for us. At Applied, we proactively protect your personal information and only communicate with candidates via a secure @appliedsystems.com email or through our official careers portal. Recruiters will never request payments, ask for financial account information, or sensitive information like social security numbers.  

EEO Statement 

Applied Systems is proud to be an Equal Employment Opportunity Employer. Diversity and Inclusion is a business imperative and is a part of building our brand and reputation. At Applied, we don't discriminate, and we are committed to recruit, develop, retain, and promote regardless of race, religion, color, national origin, sexual orientation, gender identity, disability, age, veteran status, and other protected status as required by applicable law. 

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