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Director Patient Navigation Service Jobs (NOW HIRING)

Hippocratic AI Inc.

... service providers, specialty pharmacies, and patient support organizations. You will own the use case roadmap for patient services, serve as the company's external subject matter authority with ...

CaroMont Health

Navigator - Women's Imaging

Gastonia, NC · On-site

$18 - $23.75/hr

Provides patient centered navigation services and care coordination across all areas of Women ... Requires ability to work in a self-directed environment with the ability to network, organize and ...

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Director Patient Navigation Service information

See salary details

$33.5K

$121.3K

$174K

How much do director patient navigation service jobs pay per year?

As of Sep 14, 2026, the average yearly pay for director patient navigation service in the United States is $121,253.00, according to ZipRecruiter salary data. Most workers in this role earn between $100,000.00 and $146,000.00 per year, depending on experience, location, and employer.

What is a director patient navigation service?

A Director of Patient Navigation Services is a healthcare professional responsible for overseeing programs that help patients navigate complex healthcare systems. They lead teams of patient navigators who assist patients with scheduling appointments, understanding treatment options, and accessing resources. The director develops strategies to improve patient experience, reduce barriers to care, and ensure that patients receive timely and appropriate services. They also collaborate with healthcare providers, administrators, and community organizations to enhance the overall effectiveness of patient navigation programs.

How does a director patient navigation service typically collaborate with clinical teams to improve patient outcomes?

A Director of Patient Navigation Service works closely with physicians, nurses, social workers, and administrative staff to streamline care coordination and remove barriers to treatment for patients. They lead a team of patient navigators, develop protocols for seamless referrals, and ensure that patients receive timely information and support throughout their care journey. Regular interdisciplinary meetings and data-driven reviews help the director identify gaps in service and implement improvements, fostering a collaborative environment focused on patient-centered care.

What are the key skills and qualifications needed to thrive as a director patient navigation service, and why are they important?

To thrive as a Director of Patient Navigation Service, you need a strong background in healthcare management, patient advocacy, and care coordination, often supported by a degree in nursing, social work, or healthcare administration. Familiarity with case management software, healthcare regulations, and EMR systems is typically required, along with certifications such as Oncology Patient Navigator or CCM. Exceptional leadership, problem-solving, and interpersonal communication skills help inspire teams and build trust with patients and stakeholders. These competencies are crucial for streamlining patient care pathways, ensuring regulatory compliance, and enhancing patient outcomes across complex healthcare systems.

What is the difference between Director Patient Navigation Service vs Patient Navigator?

AspectDirector Patient Navigation ServicePatient Navigator
CredentialsTypically requires a bachelor's degree, healthcare experience, and leadership skillsOften requires a high school diploma or associate degree, with healthcare or social services experience
Work EnvironmentOversees teams, manages programs, and collaborates with healthcare providersProvides direct patient support, education, and assistance in healthcare settings
Employer & Industry UsageHospitals, health systems, and clinicsHospitals, community health centers, and outpatient clinics

The main difference is that the Director Patient Navigation Service manages and oversees patient navigation programs, focusing on leadership and strategy, while the Patient Navigator provides direct support to patients, assisting them through their healthcare journey.

What are popular job titles related to Director Patient Navigation Service jobs?

For Director Patient Navigation Service jobs, the most frequently searched job titles are:

Infographic showing various Director Patient Navigation Service job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 77% Full Time, 20% Part Time, and 2% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution, with an average salary of $121,253 per year, or $58.3 per hour.

Director, Navigation Integration

Raleigh, NC • On-site, Remote

American Cancer Society
Non-Profits • 5 - 10K employees
Learn more about American Cancer Societyexternal

Full-time

Medical, Dental, Retirement, PTO

Re-posted 3 days ago

Key responsibilities

  • Lead the design and execution of program activities related to navigation, managing workflows, developing resources, overseeing operations, and providing updates to stakeholders.

  • Oversee data collection, develop reports, lead program evaluation, and support dissemination of work through internal and external channels.

  • Build and manage relationships with key partners, vendors, and stakeholders to maximize program utilization and facilitate collaboration.

American Cancer Society rating

7.8

Company rating: 7.8 out of 10

Based on 12 frontline employees who took The Breakroom Quiz

Job description

At the American Cancer Society, we're working to end cancer as we know it, for everyone. Our employees and 1.3 million volunteers are raising the bar every single day. We are a culture comprised of diverse backgrounds and experience, to better serve our communities.
The people who work at the American Cancer Society focus their diverse talents on our lifesaving mission. It is a calling. And the people who answer it are fulfilled.
Cancer care is complex and rapidly changing. Patients and caregivers face emotional, physical, and logistical challenges in the pursuit of high-quality care. The Navigation business unit leads initiatives that improve cancer care delivery for patients, caregivers, and health care professionals while mitigating the suffering caused by a cancer diagnosis. Oncology navigation supports timely, coordinated, and person-centered care and scientifically demonstrated to improve patient outcomes. Recent changes in reimbursement models have opened a pathway for the expansion of equitable, high quality, sustainable navigation. ACS has been a leader and supporter of navigation since it was conceptualized at the ACS 1989 Hearings on Cancer and the Poor. Given recent historic changes and the critical role of navigation in cancer care delivery, it is vital for ACS to continue to remain at the forefront of oncology navigation through care delivery, education, policy, and research.
As part of the Patient Support Pillar, this position directs initiatives to support the adoption and integration of navigation, including workforce development and training, leveraging program assets and capabilities of ACS to address barriers to high quality cancer care. This position applies knowledge and skills in planning, executing, and evaluating training curriculum and other key initiatives, in collaboration with internal and external partners and stakeholders. This position may lead or contribute to other navigation activities as part of ACS' comprehensive strategy, serving as one of the ACS leads for patient navigation efforts and as a resource to other ACS departments to ensure appropriate integration of activities. This position represents ACS externally through collaborative initiatives, and models and practices ACS' health equity principles in all work.
ESSENTIAL FUNCTIONS:
  • In collaboration with the VP, Navigation and other key stakeholders, serves as a subject matter expert to lead the design and execution of program activities, manages workflows, develops program resources, oversees daily operations and spending, and provides regular reports and updates to stakeholders. (35%)
  • Oversees data collection, develops data reports, leads program evaluation, identifies areas for program and process improvement, and supports ongoing dissemination of work through internal and external channels. (25%)
  • Builds and manages relationships with key partners, vendors, consultants, and other stakeholders to maximize program utilization, facilitating cross-department communication and collaboration. (20%)
  • Provides guidance, coordination, and oversight to ensure the team functions effectively and remains aligned with program goals. (20%)

EXPERIENCE/QUALIFICATIONS:
  • Minimum Degree Required: Bachelor's Degree with 8 years relevant experience acceptable
  • Preferred Degree: Registered Nurse
  • Preferred Degree: Master's Degree
  • Experience with navigation in a clinic
  • Certificate(s) or License(s): N/A
  • Minimum 5 years of experience managing, coordinating, implementing, and evaluating public health or patient care programs.
  • Minimum 3-5 years of people leader or supervisory experience.
  • Driver's License Requirement(s) [Included only if driving is part of the job duties]: N/A
  • Vaccine Requirement(s) [Included only if vaccinations are required for the role]: N/A

KNOWLEDGE, SKILLS, AND ABILITY:
  • Knowledge of the principles and practices of patient navigation.
  • Knowledge of cancer, cancer control, and cancer care delivery.
  • Knowledge of curriculum development and instructional design.
  • Knowledge of the operations and management of health systems.
  • Knowledge of program management and grants management.
  • Excellent written and verbal communication skills.
  • Detail-oriented and strong organizational skills.
  • Ability to set and meet deadlines and maintain schedules for deliverables related to multiple projects.
  • Ability to interact, collaborate, and effectively communicate across multiple projects and stakeholders to achieve departmental goals and priorities, operational efficiencies, and organizational impact.
  • Ability to conduct program evaluation, interpret data, and make data-driven programmatic decisions.
  • Ability to evaluate and prioritize new opportunities, set strategic goals, and determine the best allocation of resources to achieve organizational goals and optimize performance.
  • Ability to supervise and provide leadership to staff in multiple locations.
  • Ability to speak knowledgeably about the Society's mission, priorities, and cancer care delivery strategies in a wide variety of settings.

TRAVEL REQUIREMENTS:
  • Must be able to travel occasionally

PHYSICAL REQUIREMENTS:
  • N/A

The starting rate is $100,000 to $113,500 annually. The final candidate's relevant experience/skills will be considered before an offer is extended. Actual starting pay will vary based on non-discriminatory factors including, but not limited to, geographic location, experience, skills, specialty, and education.
ACS provides staff a generous paid time off policy; medical, dental, retirement benefits, wellness programs, and professional development programs to enhance staff skills. Further details on our benefits can be found on our careers site at: jobs.cancer.org/benefits. We are a proud equal opportunity employer.

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