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Director Patient Navigation Service Jobs (NOW HIRING)

Rightway

Manager, Navigation Service Delivery

Denver, CO · On-site

$69K - $86K/yr

... Systems Navigation Service Delivery for Rightway Healthcare. This position will work with senior ... direct reports) * Drive KPI Performance (SLA, Abandon Rates, Chat Response Times, TATs, etc.

Trial Library

Patient Navigator

San Francisco, CA · On-site

$68K - $102K/yr

You'll also work cross-functionally with Product, Engineering, Operations, and Clinical teams to continuously improve the patient experience and influence how our navigation services evolve. This is ...

UNAVAILABLE

Director, Patient Safety

Portland, OR · On-site

The Director provides direct support and guidance to patient safety specialists, offering clinical insight to help non-clinical team members navigate complex situations with empathy and clarity. In ...

Trial Library

Patient Navigator

San Francisco, CA · Hybrid

$68K - $102K/yr

You'll also work cross-functionally with Product, Engineering, Operations, and Clinical teams to continuously improve the patient experience and influence how our navigation services evolve. This is ...

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Director Patient Navigation Service information

See salary details

$33.5K

$121.3K

$174K

How much do director patient navigation service jobs pay per year?

As of Sep 14, 2026, the average yearly pay for director patient navigation service in the United States is $121,253.00, according to ZipRecruiter salary data. Most workers in this role earn between $100,000.00 and $146,000.00 per year, depending on experience, location, and employer.

What is a director patient navigation service?

A Director of Patient Navigation Services is a healthcare professional responsible for overseeing programs that help patients navigate complex healthcare systems. They lead teams of patient navigators who assist patients with scheduling appointments, understanding treatment options, and accessing resources. The director develops strategies to improve patient experience, reduce barriers to care, and ensure that patients receive timely and appropriate services. They also collaborate with healthcare providers, administrators, and community organizations to enhance the overall effectiveness of patient navigation programs.

How does a director patient navigation service typically collaborate with clinical teams to improve patient outcomes?

A Director of Patient Navigation Service works closely with physicians, nurses, social workers, and administrative staff to streamline care coordination and remove barriers to treatment for patients. They lead a team of patient navigators, develop protocols for seamless referrals, and ensure that patients receive timely information and support throughout their care journey. Regular interdisciplinary meetings and data-driven reviews help the director identify gaps in service and implement improvements, fostering a collaborative environment focused on patient-centered care.

What are the key skills and qualifications needed to thrive as a director patient navigation service, and why are they important?

To thrive as a Director of Patient Navigation Service, you need a strong background in healthcare management, patient advocacy, and care coordination, often supported by a degree in nursing, social work, or healthcare administration. Familiarity with case management software, healthcare regulations, and EMR systems is typically required, along with certifications such as Oncology Patient Navigator or CCM. Exceptional leadership, problem-solving, and interpersonal communication skills help inspire teams and build trust with patients and stakeholders. These competencies are crucial for streamlining patient care pathways, ensuring regulatory compliance, and enhancing patient outcomes across complex healthcare systems.

What is the difference between Director Patient Navigation Service vs Patient Navigator?

AspectDirector Patient Navigation ServicePatient Navigator
CredentialsTypically requires a bachelor's degree, healthcare experience, and leadership skillsOften requires a high school diploma or associate degree, with healthcare or social services experience
Work EnvironmentOversees teams, manages programs, and collaborates with healthcare providersProvides direct patient support, education, and assistance in healthcare settings
Employer & Industry UsageHospitals, health systems, and clinicsHospitals, community health centers, and outpatient clinics

The main difference is that the Director Patient Navigation Service manages and oversees patient navigation programs, focusing on leadership and strategy, while the Patient Navigator provides direct support to patients, assisting them through their healthcare journey.

What are popular job titles related to Director Patient Navigation Service jobs?

For Director Patient Navigation Service jobs, the most frequently searched job titles are:

Infographic showing various Director Patient Navigation Service job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 77% Full Time, 20% Part Time, and 2% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution, with an average salary of $121,253 per year, or $58.3 per hour.

Patient Navigator - Remote In Michigan

Remote

McLaren Medical Group
1 - 5K employees
Learn more about McLaren Medical Groupexternal

$20.50 - $28/hr

Other

This job post has expired today. Applications are no longer accepted.

Job description

Patient Navigator

Position Summary: Assists patients with navigation through the healthcare system medical services, administrative systems and patient support services. Reduces barriers that keep patients from getting timely treatment by identifying patient needs and directing them to sources of emotional, financial, administrative, or cultural support.

Essential Functions and Responsibilities:

  1. Facilitates and coordinates patient care to ensure that patients receive timely diagnoses and treatment. This includes maintaining communication with patients and the healthcare team; contacting patients who are "at risk" for missing appointments; ensuring that medical records are available at scheduled appointments.
  2. Facilitates removing barriers by providing potential financial support sources and helping with paperwork; arranging transportation and/or child/elder care; facilitating linkages to follow-up services.
  3. Promotes health and comfort through each stage of patient diagnosis and treatment by activities such as providing health information, screening services and clinical trials; connecting patients to counseling services; directing patients to sources of palliative (pain-easing) or end-of-life (hospice) care.
  4. Empowers and encourages patients to navigate the healthcare system on their own by coaching patients to become advocates for their own care; modeling behaviors for patients such as checking on appointments or arranging assistance.
  5. Builds awareness of patient navigator services among the health care team to assist coordinating patient care and locate "at-risk" patients that need patient navigation services.

Required:

· High School diploma or GED equivalent.

Preferred:

  • Associate degree, preferably in a health-related field.
  • One-year prior work experience in health care.

Apply