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Director Patient Experience Relation Jobs (NOW HIRING)

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Director Patient Experience Relation information

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$33.5K

$121.3K

$174K

How much do director patient experience relation jobs pay per year?

As of Sep 12, 2026, the average yearly pay for director patient experience relation in the United States is $121,253.00, according to ZipRecruiter salary data. Most workers in this role earn between $100,000.00 and $146,000.00 per year, depending on experience, location, and employer.

What are popular job titles related to Director Patient Experience Relation jobs?

For Director Patient Experience Relation jobs, the most frequently searched job titles are:

Infographic showing various Director Patient Experience Relation job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $121,253 per year, or $58.3 per hour.

Patient Experience Representative

Cookeville, TN • On-site

Cookeville Regional Medical Center
Health Care and Social Assistance • 1 - 5K employees

$15 - $19/hr

Per diem

Posted 18 days ago


Cookeville Regional Medical Center rating

7.0

Company rating: 7.0 out of 10

Based on 37 frontline employees who took The Breakroom Quiz


Job description

The Patient Experience Representative position is responsible for:
Serving as a representative for patients, families, and visitors to enable them to navigate their healthcare journey with ease.
Education: GED/High School Diploma Required. Associates Preferred.
Experience Requirements:
1-2 years of experience in customer service, patient relations, or client services required. (Healthcare Preferred)
Prior experience in a centralized call center environment utilizing Customer/PT Relationship management software to log interactions, track cases, and manage workflows is preferred.
1-2 years in customer service, patient relations, patient experience, or technical support (healthcare setting preferred). Knowledge of HIPAA and patient privacy regulations is essential. Comfort with mobile apps and software and/or ability to learn new software and tools quickly. Ability to handle patient phone calls and turn a frustrated call into a positive experience through active listening and a calm demeanor. Comfortable pivoting between technical troubleshooting and assisting a patient with MyChart app to a sensitive in-person conversation with a patient or family who walks in to the office. Detail oriented, understanding that in healthcare, small details matter.

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