If you've run a hotel, managed multiple restaurants, overseen a busy construction site, or directed operations in a high-volume service environment, we want to hear from you. We're looking for a ...
Quick apply
If you've run a hotel, managed multiple restaurants, overseen a busy construction site, or directed operations in a high-volume service environment, we want to hear from you. We're looking for a ...
Operations Director
Medical
Dental
Vision
Life
Retirement
PTO
If you've run a hotel, managed multiple restaurants, overseen a busy construction site, or directed operations in a high-volume service environment, we want to hear from you. We're looking for a ...
Operations Director
Medical
Dental
Vision
Life
Retirement
PTO
If you've run a hotel, managed multiple restaurants, overseen a busy construction site, or directed operations in a high-volume service environment, we want to hear from you. We're looking for a ...
Operations Director
Medical
Dental
Vision
Life
Retirement
PTO
If you've run a hotel, managed multiple restaurants, overseen a busy construction site, or directed operations in a high-volume service environment, we want to hear from you. We're looking for a ...
Operations Director
Medical
Dental
Vision
Life
Retirement
PTO
If you've run a hotel, managed multiple restaurants, overseen a busy construction site, or directed operations in a high-volume service environment, we want to hear from you. We're looking for a ...
Operations Director
Wichita, KS · On-site
Medical
Dental
Vision
Life
Retirement
PTO
If you've run a hotel, managed multiple restaurants, overseen a busy construction site, or directed operations in a high-volume service environment, we want to hear from you. We're looking for a ...
Operations Director
Wichita, KS · On-site
Medical
Dental
Vision
Life
Retirement
PTO
If you've run a hotel, managed multiple restaurants, overseen a busy construction site, or directed operations in a high-volume service environment, we want to hear from you. We're looking for a ...
Operations Director
Wichita, KS · On-site
$80 - $120/hr
Medical
Dental
Vision
Life
Retirement
PTO
If you've run a hotel, managed multiple restaurants, overseen a busy construction site, or directed operations in a high-volume service environment, we want to hear from you. We're looking for a ...
Operations Director
Wichita, KS · On-site
$80 - $120/hr
Medical
Dental
Vision
Life
Retirement
PTO
If you've run a hotel, managed multiple restaurants, overseen a busy construction site, or directed operations in a high-volume service environment, we want to hear from you. We're looking for a ...
Director of Operations
$24/hr
Medical
Dental
Vision
Retirement
PTO
Director of Operations at Chick-fil-A West Wichita Are you passionate about creating a culture of ... This is a heavily operational role with 50% or more of time dedicated to operations.) * Oversee the ...
Director of Operations
$24/hr
Medical
Dental
Vision
Retirement
PTO
Director of Operations at Chick-fil-A West Wichita Are you passionate about creating a culture of ... This is a heavily operational role with 50% or more of time dedicated to operations.) * Oversee the ...
Director of Operations
Wichita, KS · On-site
$90 - $120/hr
Medical
Dental
Vision
Retirement
PTO
Director of Operations at Chick-fil-A West Wichita Are you passionate about creating a culture of ... This is a heavily operational role with 50% or more of time dedicated to operations.) * Oversee the ...
Director of Operations
Wichita, KS · On-site
$90 - $120/hr
Medical
Dental
Vision
Retirement
PTO
Director of Operations at Chick-fil-A West Wichita Are you passionate about creating a culture of ... This is a heavily operational role with 50% or more of time dedicated to operations.) * Oversee the ...
Director of Operations
$24/hr
Medical
Dental
Vision
Retirement
PTO
Director of Operations at Chick-fil-A West Wichita Are you passionate about creating a culture of ... This is a heavily operational role with 50% or more of time dedicated to operations.) * Oversee the ...
Quick apply
Director of Operations
$24/hr
Medical
Dental
Vision
Retirement
PTO
Director of Operations at Chick-fil-A West Wichita Are you passionate about creating a culture of ... This is a heavily operational role with 50% or more of time dedicated to operations.) * Oversee the ...
Director of Operations
Wichita, KS · On-site
$110 - $170/hr
Medical
Dental
Vision
Retirement
PTO
The Director of Operations is a pivotal role within the P B Hoidale Co. Inc., commissioned with ... A Bachelor's degree in Business Management, Finance, or relevant field. An MBA is preferred.At ...
Director of Operations
Wichita, KS · On-site
$110 - $170/hr
Medical
Dental
Vision
Retirement
PTO
The Director of Operations is a pivotal role within the P B Hoidale Co. Inc., commissioned with ... A Bachelor's degree in Business Management, Finance, or relevant field. An MBA is preferred.At ...
Director Operations - Crème
Leawood, KS · On-site
Medical
Dental
Vision
Life
PTO
Whether it's KinderCare Learning Centers, Champions, or Crème de la Crème, we build confidence ... As the Crème School Director of Operations, you will: • Develop and implement operational plans ...
Director Operations - Crème
Leawood, KS · On-site
Medical
Dental
Vision
Life
PTO
Whether it's KinderCare Learning Centers, Champions, or Crème de la Crème, we build confidence ... As the Crème School Director of Operations, you will: • Develop and implement operational plans ...
Director Operations - Creme
Leawood, KS · On-site
Medical
Dental
Vision
Life
PTO
Whether it's KinderCare Learning Centers, Champions, or Creme de la Creme, we build confidence for ... As the Creme School Director of Operations, you will: Develop and implement operational plans ...
Director Operations - Creme
Leawood, KS · On-site
Medical
Dental
Vision
Life
PTO
Whether it's KinderCare Learning Centers, Champions, or Creme de la Creme, we build confidence for ... As the Creme School Director of Operations, you will: Develop and implement operational plans ...
Sr Director Operations
Mcpherson, KS · On-site
Medical
Dental
Vision
Retirement
PTO
Responsible for Operations planning and scheduling and for achieving schedule attainment and cycle ... OR a PhD and 7+ years of experience. * Experience managing direct reports including leaders of ...
Sr Director Operations
Mcpherson, KS · On-site
Medical
Dental
Vision
Retirement
PTO
Responsible for Operations planning and scheduling and for achieving schedule attainment and cycle ... OR a PhD and 7+ years of experience. * Experience managing direct reports including leaders of ...
Director of Operations
Overland Park, KS · On-site
Direct and oversee operations related to production, distribution and food service Compliance ... Requires a bachelor?s degree or equivalent experience ? Strong communication skills ? Ability to ...
Director of Operations
Overland Park, KS · On-site
Direct and oversee operations related to production, distribution and food service Compliance ... Requires a bachelor?s degree or equivalent experience ? Strong communication skills ? Ability to ...
... Direct and oversee operations related to production, distribution and food service Compliance ... In order to meet our commitments, job duties may change or new ones may be assigned without formal ...
... Direct and oversee operations related to production, distribution and food service Compliance ... In order to meet our commitments, job duties may change or new ones may be assigned without formal ...
... labor • Direct and oversee operations related to production, distribution and food service ... In order to meet our commitments, job duties may change or new ones may be assigned without formal ...
... labor • Direct and oversee operations related to production, distribution and food service ... In order to meet our commitments, job duties may change or new ones may be assigned without formal ...
Director of Operations
Medical
Dental
Vision
Retirement
PTO
As the Director of Operations, you will oversee all aspects of our hotel's operations, including ... Bachelor's degree or 4 years management experience in a full service hotel in rooms division or ...
Director of Operations
Medical
Dental
Vision
Retirement
PTO
As the Director of Operations, you will oversee all aspects of our hotel's operations, including ... Bachelor's degree or 4 years management experience in a full service hotel in rooms division or ...
Director of Operations
Overland Park, KS · On-site
$90 - $130/hr
Medical
Dental
Vision
Retirement
PTO
As the Director of Operations, you will oversee all aspects of our hotel's operations, including ... Bachelor's degree or 4 years management experience in a full service hotel in rooms division or ...
Director of Operations
Overland Park, KS · On-site
$90 - $130/hr
Medical
Dental
Vision
Retirement
PTO
As the Director of Operations, you will oversee all aspects of our hotel's operations, including ... Bachelor's degree or 4 years management experience in a full service hotel in rooms division or ...
Director of Operations
Overland Park, KS · On-site
Medical
Dental
Vision
Retirement
PTO
As the Director of Operations, you will oversee all aspects of our hotel's operations, including ... Bachelor's degree or 4 years management experience in a full service hotel in rooms division or ...
Director of Operations
Overland Park, KS · On-site
Medical
Dental
Vision
Retirement
PTO
As the Director of Operations, you will oversee all aspects of our hotel's operations, including ... Bachelor's degree or 4 years management experience in a full service hotel in rooms division or ...
Director of Operations
Medical
Dental
Vision
Retirement
PTO
As the Director of Operations, you will oversee all aspects of our hotel's operations, including ... Bachelor's degree or 4 years management experience in a full service hotel in rooms division or ...
Director of Operations
Medical
Dental
Vision
Retirement
PTO
As the Director of Operations, you will oversee all aspects of our hotel's operations, including ... Bachelor's degree or 4 years management experience in a full service hotel in rooms division or ...
Director of Operations
Overland Park, KS · On-site
... labor • Direct and oversee operations related to production, distribution and food service ... In order to meet our commitments, job duties may change or new ones may be assigned without formal ...
Director of Operations
Overland Park, KS · On-site
... labor • Direct and oversee operations related to production, distribution and food service ... In order to meet our commitments, job duties may change or new ones may be assigned without formal ...
Director Or Operations information
What is the difference between Director Of Operations vs Operations Manager?
| Aspect | Director Of Operations | Operations Manager |
|---|---|---|
| Required Credentials | Bachelor's degree; often MBA or related experience | Bachelor's degree; relevant experience often sufficient |
| Work Environment | Strategic planning, executive meetings, cross-department oversight | Day-to-day operations, team management, process implementation |
| Employer & Industry Usage | Used in large corporations across various industries | Common in mid-sized to large companies in multiple sectors |
| Search & Comparison Intent | Understanding high-level responsibilities and qualifications | Focus on operational tasks and management scope |
The Director Of Operations typically oversees strategic initiatives and manages multiple departments, requiring higher-level credentials and experience. The Operations Manager focuses on daily operational activities, team supervision, and process improvements. Both roles are vital in organizational efficiency but differ in scope, responsibilities, and seniority.
Is operations director a high position?
An operations director is a senior management role responsible for overseeing daily business functions, strategic planning, and operational efficiency. It is considered a high-level position within an organization, often reporting to executive leadership such as the CEO or COO.
What does a director of operations do?
A director of operations oversees an organization's daily activities, manages staff, implements policies, and ensures efficiency across departments. They often coordinate with other executives, analyze performance metrics, and develop strategies to meet company goals.
What are popular job titles related to Director Or Operations jobs in Kansas?
For Director Or Operations jobs in Kansas, the most frequently searched job titles are:
What job categories do people searching Director Or Operations jobs in Kansas look for?
The top searched job categories for Director Or Operations jobs in Kansas are:
What cities in Kansas are hiring for Director Or Operations jobs?
Cities in Kansas with the most Director Or Operations job openings:
Job description
Overview
MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs.
At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization.
We are seeking a dynamic Operations Director to lead our Wichita site into its next chapter of success. This is not your typical call center leadership role. If you’ve run a hotel, managed multiple restaurants, overseen a busy construction site, or directed operations in a high-volume service environment, we want to hear from you.
We’re looking for a proven leader who thrives on building high-performing teams, managing complex operations, and delivering exceptional customer experiences no matter the industry.
To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test.
Responsibilities
Key Responsibilities:
- Lead, mentor, and motivate managers, supervisors, and frontline staff to consistently exceed operational targets.
- Oversee budgets, P&L, and resource allocation to maximize site performance and profitability.
- Champion a culture of accountability, collaboration, and service excellence.
- Direct all site operations, ensuring efficiency, compliance, and exceptional outcomes.
- Introduce and manage process improvements that boost productivity and elevate the customer experience.
- Build and maintain strong relationships with clients, stakeholders, and community partners.
- Manage quality assurance, productivity metrics, and workforce planning.
- Design and execute strategic sales initiatives aligned with company goals.
- Monitor and optimize KPIs, SLAs, and operational policies for peak performance.
- Set and manage sales forecasts and performance objectives.
- Establish best practices to maintain market competitiveness.
- Develop strategies to ensure outstanding customer satisfaction across all interactions.
- Conduct market research and competitor benchmarking to guide operational decisions.
- Prepare performance reports and analyze sales trends to drive continuous improvement.
- Foster a high-performance, engaged, and motivated team environment.
- Oversee payroll accuracy and timely processing.
- Manage building operations, including maintenance and site security.
- Partner with corporate leadership to deliver strategic initiatives.
- Perform additional duties as required.
Qualifications
WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION?
All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities:
- Proven senior leadership experience in BPO (preferred), or in hospitality, retail, construction, logistics, manufacturing, or other large-scale operational environments.
- Demonstrated success in leading teams of 100+ in fast-paced, results-driven settings.
- Strong commercial and financial acumen, including P&L management.
- Exceptional communication, decision-making, and problem-solving abilities.
- Skilled at navigating change and adapting strategies to drive growth and performance.
About MCI Careers
Sourced by ZipRecruiter
MCI Careers is a noted global leader in the Business Process Outsourcing (BPO) industry located in Ashburn, VA, US. Recognized for delivering robust customer engagement services, tech integrations, and consulting, they serve numerous world-class brands and governmental bodies. MCI Careers was established in 2009 by Anthony Marlowe following the purchase of his prior BPO company which boasted over 3,200 employees. The company has set a mission to provide opportunities for people who seek continuous improvement and personal growth through their professional journey.
Industry
Computer and electronic product manufacturing
Company size
1,001 - 5,000 Employees
Headquarters location
Ashburn, VA, US