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Director Operations Support Jobs in Topeka, KS (NOW HIRING)

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Director Operations Support information

See Topeka, KS salary details

$38.6K

$123.2K

$191K

How much do director operations support jobs pay per year?

As of Aug 6, 2026, the average yearly pay for director operations support in Topeka, KS is $123,160.00, according to ZipRecruiter salary data. Most workers in this role earn between $84,700.00 and $176,900.00 per year, depending on experience, location, and employer.

How does a Director of Operations Support collaborate with other departments to drive organizational efficiency?

A Director of Operations Support works closely with leaders across departments such as HR, IT, finance, and frontline operations to identify process bottlenecks and implement solutions that enhance overall efficiency. Regular cross-functional meetings, project management initiatives, and data-driven reporting are common tools used to ensure alignment of goals and effective communication. By fostering these collaborative relationships, the Director helps streamline workflows, support change management initiatives, and ensure that operational improvements align with the company’s strategic objectives.

What is the difference between Director Operations Support vs Operations Manager?

AspectDirector Operations SupportOperations Manager
ResponsibilitiesOversees multiple departments, develops strategic initiatives, manages large teamsManages daily operations, supervises staff, implements policies
CredentialsBachelor's or master's degree, leadership experience, industry certificationsBachelor's degree, relevant experience, operational certifications
Work EnvironmentCorporate offices, cross-departmental collaborationOperational sites, team management

The main difference is that the Director Operations Support focuses on strategic oversight and interdepartmental coordination, while the Operations Manager handles daily operational activities and team supervision. Both roles require relevant experience and industry knowledge, but the Director role typically involves higher-level planning and decision-making.

What are the key skills and qualifications needed to thrive as a Director of Operations Support?

To thrive as a Director of Operations Support, you need a strong background in operations management, strategic planning, and process improvement, often supported by a bachelor's or master's degree in business or a related field. Familiarity with ERP systems, project management software, and data analytics tools is typically required, along with certifications such as PMP or Six Sigma. Exceptional leadership, problem-solving, and communication skills help drive team performance and foster cross-functional collaboration. These skills and qualities are crucial for optimizing operational efficiency and ensuring the success of organizational objectives.
What are the most commonly searched types of Operations Support jobs in Topeka, KS? The most popular types of Operations Support jobs in Topeka, KS are:
What are popular job titles related to Director Operations Support jobs in Topeka, KS? For Director Operations Support jobs in Topeka, KS, the most frequently searched job titles are:
What job categories do people searching Director Operations Support jobs in Topeka, KS look for? The top searched job categories for Director Operations Support jobs in Topeka, KS are:
What cities near Topeka, KS are hiring for Director Operations Support jobs? Cities near Topeka, KS with the most Director Operations Support job openings:
Director Operations Support jobs near you
Infographic showing various Director Operations Support job openings in Topeka, KS as of July 2026, with employment types broken down into 1% As Needed, 68% Full Time, 27% Part Time, 1% Temporary, and 3% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $123,160 per year, or $59.2 per hour.

Support Operations Specialist - Global Sales

SHI GmbH

Topeka, KS • On-site

$50K - $70K/yr

Other

Medical, Dental, Vision, Retirement

Re-posted 11 days ago

Job description

About Us

Since 1989, SHI International Corp. has helped organizations change the world through technology. We've grown every year since, and today we're proud to be a $16 billion global provider of IT solutions and services.

Over 17,000 organizations worldwide rely on SHI's concierge approach to help them solve what's next. But the heartbeat of SHI is our employees - all 7,000 of them. If you join our team, you'll enjoy:

  • Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.

  • Continuous professional growth and leadership opportunities.

  • Health, wellness, and financial benefits to offer peace of mind to you and your family.

  • World-class facilities and the technology you need to thrive - in our offices or yours.

Job Summary

The Global Sales Support Operations Specialist will support Global Sales to drive operational excellence by assisting with maximizing tool optimization. This position will focus on CRM-based activities, data management, enhancement of CRM processes, and Power BI.

This position will report to the Global Sales Sr. Director of Operations within the Global Sales Support department. This position is required to report to the SHI Somerset, NJ location.

Role Description

  • Manage and update CRM data, including account transfers, auditing renewal opportunities, updating orphan accounts, and monitoring LOB opportunities.

  • Deliver weekly reports on open leads, create custom CRM views for sales, and track common CRM issues through helpdesk tickets.

  • Maintain CRM guides, develop communications for new initiatives, and provide user support for CRM-related issues.

  • Create and manage CRM campaigns, including tracking event invitations and reporting to leadership.

  • Validate and update CRM hierarchies and sales keys, including auditing global keys and ensuringthecorrect assignment of Business Unit Leaders.

  • Monitor and follow up on opportunities based on their phases, estimated close dates, and next steps.

  • Review andmaintainthe accuracy of sales keys and membership lists and standardize CRM account groups and hierarchies.

  • Perform audits for account and contact record completeness, generate reports on Global Business Unitprogress, and communicate effectively with users on necessary action items.

Behaviors and Competencies

  • Accountability - Takes ownership of outcomes and delivers commitments with reliability and integrity.

  • Adaptability - Adjusts quickly to shifting priorities, maintaining effectiveness under change.

  • Collaboration - Works effectively with diverse teams to achieve common objectives.

  • Continuous Improvement Mindset - Actively identifies opportunities to enhance processes and performance.

  • Attention to Detail - Maintains accuracy and precision in planning, reporting, and execution.

Skill Level Requirements

  • Organizational skills with a keen eye for detail

  • Ability to work independently as well as in a team environment.

  • Proactive, driven,and positive work attitude

  • Superior time management skills

  • Strong written and verbal communication skills

Other Requirements

  • Minimum of 2 years in SHIsales or sales support role

  • Bachelor's Degree

  • Fluency inSHI-brandedCRMtool

  • Strong understanding and working knowledge ofSHIsales structure, systems,and processes.

  • Analytical and detail-oriented

  • Proficiencyin MSOfficetools - Outlook, Word, Excel,and PowerPoint

Preferred Skills & Qualifications:

  • MicrosoftDynamics - CRM

  • Experience with Power BI

The estimated annual pay range for this position is $50,000 - $70,000 base salary. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual. Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending.

Equal Employment Opportunity - M/F/Disability/Protected Veteran Status

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