Director Operations Support Jobs in Wichita, KS (NOW HIRING)

Location:Midwest Region
Preferred Residence: Wichita, KS preferred; candidates in the Dallas, TX areawill be considered
Portfolio: Variety of hotels throughout the Midwest
Travel: Extensive travel is required

LeximaLodging is seeking an experienced, results-driven Regional Director ofOperations (RDO) to provide strategic and operational leadership for aportfolio of hotels throughout the Midwest.

This is a senior-leveloperational leadership position responsible for driving financial performance,guest satisfaction, employee engagement, brand compliance, operationalexcellence, and leadership development across a geographically diverseportfolio.

Thesuccessful candidate will have a proven history of leading multiple hotels andGeneral Managers, improving KPI results, and holding property leadershipaccountable for performance. This individual must be a proactive operator whoidentifies issues early, develops practical solutions, and follows through toensure results.

The idealcandidate will reside in Wichita, with consideration for candidates based inthe Dallas, TX area.

• Provide strategicoversight and operational leadership for multiple hotel properties
• Conduct regularproperty visits and operational reviews to evaluate performance, identifyopportunities, and establish accountability.
• Partner withGeneral Managers to develop and execute property-specific action plans andperformance improvement strategies.
• Proactivelyidentify operational, staffing, financial, guest service, and leadership issuesand take timely action to resolve them.
• Ensure consistentexecution of company policies, procedures, and operational best practicesacross the portfolio.

• Drive revenuegrowth, profitability, cost control, and overall financial performance acrossthe portfolio.
• Collaborate withSales and Revenue Management counterparts on sales, marketing and distributionstrategies.
• Review andanalyze P&Ls, budgets, forecasts, labor costs, departmental expenses, andkey performance indicators.
• Partner withGeneral Managers to establish financial goals and hold leadership accountablefor achieving budget and performance objectives.
• Identifyfinancial trends, opportunities and risks, and implement corrective action whennecessary.
• Driveaccountability for labor management, productivity, and controllable expenses.

• Drive consistentimprovement in guest satisfaction, service delivery, quality assurance, andonline reputation.
• Monitor brandperformance metrics, quality assurance scores, and operational trends.
• Identifyrecurring guest and operational issues and develop strategies to address rootcauses.
• Lead initiativesdesigned to improve guest loyalty.

• Recruit, coach,mentor, and develop General Managers.
• Develophigh-performing leadership teams capable of independently managing propertyoperations.
• Identify talentgaps and support succession planning and leadership development across theregion.
• Provide coachingand performance feedback to strengthen leadership effectiveness while fosteringa culture of accountability, employee engagement, teamwork, professionalism,and continuous improvement.

• Ensure consistentcompliance with brand standards, franchise requirements, company policies, andoperational procedures.
• Support propertiesduring brand inspections, quality assurance reviews, and operational audits.
• Ensure propertiesmaintain appropriate standards related to safety, security, regulatorycompliance, and risk management.

• Maintain clear,concise, professional, and consistent communication with General Managers,corporate leadership, ownership, brand representatives, and propertyassociates.
• Partner withcorporate departments including Finance, Human Resources, Sales, RevenueManagement, and Operations to achieve company objectives.
• Provide regularupdates to senior leadership regarding property performance, opportunities,risks, and required support.

• Previousoperational leadership experience with major hotel brands.
• Proven experienceas a Regional Director of Operations, Area Director, Area Manager, orcomparable multi-property hotel leadership role.
• Experienceoverseeing a portfolio that includes both select-service and full-servicehotels.
• Highly organizedwith the ability to oversee multiple hotel locations and geographicallydispersed teams.
• Proven trackrecord of improving financial performance, guest satisfaction, employeeengagement, and operational results.
• Strongunderstanding of hotel financial management, including P&L analysis,budgeting, forecasting, labor management, and expense control.
• Demonstratedunderstanding and experience maintaining brand standards and franchisecompliance across multiple hotel brands.
• Strongleadership, coaching, problem-solving, and decision-making skills.
• Excellent verbaland written communication skills with the ability to communicate clearly,concisely, and professionally.
• Demonstratedability to proactively identify issues, determine root causes, developsolutions, and follow through to resolution.
• Experienceoperating across multiple markets and/or ownership groups.
• Food &Beverage experience is preferred.