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Director Operations Support Jobs in Minnesota (NOW HIRING)

Director Operations

Eden Prairie, MN · On-site

$100K - $114K/yr

... Director Operations Our teams connect! We collaborate onsite and have a hybrid work arrangement ... Provides support, guidance, leadership and motivation to promote maximum performance.

Director Operations

Eden Prairie, MN · Hybrid

$100K - $114K/yr

... Director Operations Our teams connect! We collaborate onsite and have a hybrid work arrangement ... Provides support, guidance, leadership and motivation to promote maximum performance.

Director Operations

Eden Prairie, MN · Hybrid

$100K - $114K/yr

... Director Operations Our teams connect! We collaborate onsite and have a hybrid work arrangement ... Provides support, guidance, leadership and motivation to promote maximum performance.

The Operations Support Associate will be responsible for completing standard and non-routine ... Must be able to function in a team environment; usually works with direct supervision but can work ...

The Operations Support Associate will be responsible for completing standard and non-routine ... Must be able to function in a team environment; usually works with direct supervision but can work ...

The Operations Support Associate will be responsible for completing standard and non-routine ... Must be able to function in a team environment; usually works with direct supervision but can work ...

The Operations Director is responsible for supporting and directing operations efforts in multiple locations within the Branch. Includes joint accountability for Branch financial results, and ...

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Director Operations Support information

See Minnesota salary details

$40.2K

$128.2K

$198.8K

How much do director operations support jobs pay per year?

As of Jun 9, 2026, the average yearly pay for director operations support in Minnesota is $128,175.00, according to ZipRecruiter salary data. Most workers in this role earn between $88,100.00 and $184,100.00 per year, depending on experience, location, and employer.

How does a Director of Operations Support typically collaborate with other departments to drive organizational efficiency?

A Director of Operations Support works closely with leaders across departments such as HR, IT, finance, and frontline operations to identify process bottlenecks and implement solutions that enhance overall efficiency. Regular cross-functional meetings, project management initiatives, and data-driven reporting are common tools used to ensure alignment of goals and effective communication. By fostering these collaborative relationships, the Director helps streamline workflows, support change management initiatives, and ensure that operational improvements align with the company’s strategic objectives.

What does a Director of Operations Support do?

A Director of Operations Support oversees and improves the efficiency of an organization's operational processes by managing support teams, developing procedures, and ensuring smooth day-to-day operations. Their responsibilities often include coordinating cross-functional projects, implementing best practices, and optimizing resources to achieve business goals. They act as a bridge between upper management and operational staff, ensuring clear communication and alignment with organizational objectives. Additionally, they analyze performance data and implement strategies to enhance productivity and customer satisfaction.

What is the difference between Director Operations Support vs Operations Manager?

AspectDirector Operations SupportOperations Manager
ResponsibilitiesOversees multiple departments, develops strategic initiatives, manages large teamsManages daily operations, supervises staff, implements policies
CredentialsBachelor's or master's degree, leadership experience, industry certificationsBachelor's degree, relevant experience, operational certifications
Work EnvironmentCorporate offices, cross-departmental collaborationOperational sites, team management

The main difference is that the Director Operations Support focuses on strategic oversight and interdepartmental coordination, while the Operations Manager handles daily operational activities and team supervision. Both roles require relevant experience and industry knowledge, but the Director role typically involves higher-level planning and decision-making.

What are the key skills and qualifications needed to thrive as a Director of Operations Support, and why are they important?

To thrive as a Director of Operations Support, you need a strong background in operations management, strategic planning, and process improvement, often supported by a bachelor's or master's degree in business or a related field. Familiarity with ERP systems, project management software, and data analytics tools is typically required, along with certifications such as PMP or Six Sigma. Exceptional leadership, problem-solving, and communication skills help drive team performance and foster cross-functional collaboration. These skills and qualities are crucial for optimizing operational efficiency and ensuring the success of organizational objectives.
What are popular job titles related to Director Operations Support jobs in Minnesota? For Director Operations Support jobs in Minnesota, the most frequently searched job titles are:
What job categories do people searching Director Operations Support jobs in Minnesota look for? The top searched job categories for Director Operations Support jobs in Minnesota are:
Director Operations

Director Operations

Sedgwick

Eden Prairie, MN • On-site

$100K - $114K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 7 days ago


Sedgwick rating

7.5

Company rating: 7.5 out of 10

Based on 306 frontline employees who took The Breakroom Quiz

194th of 260 rated insurance


Job description

By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there's no limit to what you can achieve.
Newsweek Recognizes Sedgwick as America's Greatest Workplaces National Top Companies
Certified as a Great Place to Work®
Fortune Best Workplaces in Financial Services & Insurance
Director Operations
Our teams connect! We collaborate onsite and have a hybrid work arrangement. All candidates must live near one of our centers of excellence:
Eden Prairie, MN : 11000 Prairie Lakes Drive Eden Prairie, MN 55344
PRIMARY PURPOSE: To be responsible for the technical and operational functions within assigned office(s) including compliance with company standards and industry best practices; to ensure consistent delivery of quality services including direct operational responsibility of an office in the location where the manager resides; to be responsible for staffing and training needs; and to be responsible for budget preparation and profit and loss management for assigned offices. Has direct and/or indirect responsibility for 50-99 colleagues.
ESSENTIAL FUNCTIONS and RESPONSIBILITIES
  • Responsible for overall operations management for all assigned locations/offices.
  • Establishes policy and procedures to assure compliance to best practices, claims management services standards, state regulations, and client service requirements.
  • Establishes business plan with goals and objectives for the partnership and locations/offices.
  • Monitors management reports relating to the partner/office performance.
  • Assists with the coordination of sales and client service efforts.

ADDITIONAL FUNCTIONS and RESPONSIBILITIES
  • Performs other duties as assigned.
  • Supports the organization's quality program(s).
  • Travels as required.

SUPERVISORY RESPONSIBILITIES
  • Administers company personnel policies in all areas and follows company staffing standards and training recommendations.
  • Interviews, hires and establishes colleague performance development plans; conducts colleague performance discussions.
  • Provides support, guidance, leadership and motivation to promote maximum performance.

QUALIFICATIONS
Education & Licensing
Bachelor's degree from an accredited college or university preferred. CPCU, ARM, AIM, and/or AIC certifications preferred. Licenses as required.
Experience
Ten (10) years of related experience or equivalent combination of education and experience required to include seven (7) years of claims management experience and four (4) years of supervisory experience.
Skills & Knowledge
  • Strong technical claims knowledge
  • Excellent oral and written communication, including presentation skills
  • PC literate, including Microsoft Office products
  • Leadership/management/motivational skills
  • Analytical and interpretive skills
  • Strong organizational skills
  • Excellent interpersonal skills
  • Excellent negotiation skills
  • Ability to work in a team environment
  • Ability to meet or exceed Performance Competencies

WORK ENVIRONMENT
When applicable and appropriate, consideration will be given to reasonable accommodations.
Mental: Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines
Physical: Computer keyboarding, travel as required
Auditory/Visual: Hearing, vision and talking
The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.
As required by law, Sedgwick provides a reasonable range of compensation for roles that may be hired in jurisdictions requiring pay transparency in job postings. Actual compensation is influenced by a wide range of factors including but not limited to skill set, level of experience, and cost of specific location. For the jurisdiction noted in this job posting only, the range of starting pay for this role is $100,000.00-$114,000.00 annual salary, bonus eligibility, $3,500.00. A comprehensive benefits package is offered including but not limited to, medical, dental, vision, 401k and matching, PTO, disability and life insurance, employee assistance, flexible spending or health savings account, and other additional voluntary benefits.
Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.
If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.

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