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Director Operations Support Jobs in Massachusetts

Monogram Foods

Director, Operations

Haverhill, MA · On-site

$190K - $195K/yr

Director, Operations About Monogram Foods A leading food manufacturer, Monogram Foods specializes ... Lead and support corrective actions to close gaps in processes to drive improvement of results.

Flex Ltd.

Sr. Director Operations

Littleton, MA · On-site

$195K - $268K/yr

Job Summary To support our extraordinary teams who build great products and contribute to our growth, we're looking to add a Director, Operations located in Littleton, MA Reporting to the Vice ...

Flex

Sr. Director Operations

Littleton, MA · On-site

$195K - $268K/yr

Job Summary To support our extraordinary teams who build great products and contribute to our growth, we're looking to add a Director, Operations located in Littleton, MA Reporting to the Vice ...

Amat

Director, Operations Management

Gloucester, MA

$156K - $214K/yr

We're committed to providing programs and support that encourage personal and professional growth ... her direct reports in the areas of daily operational management, systems development, and ...

Prime Outlets

Assistant Director, Operations

Boston, MA · On-site

$78K - $126K/yr

Partners with the Operations Director to manage Property Operating expenses within or below budget ... Supports preparation for emergency and disaster response * Performs Condition Assessments (either ...

The Gardner School

District Support Director

Dedham, MA · On-site

$61K - $92K/yr

The District Support Director serves as both a district operational support leader and a developmental pathway toward future school-level Director opportunities. Through hands-on leadership ...

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Director Operations Support information

See Massachusetts salary details

$44.8K

$142.9K

$221.7K

How much do director operations support jobs pay per year?

As of Aug 7, 2026, the average yearly pay for director operations support in Massachusetts is $142,926.00, according to ZipRecruiter salary data. Most workers in this role earn between $98,300.00 and $205,300.00 per year, depending on experience, location, and employer.

How does a Director of Operations Support collaborate with other departments to drive organizational efficiency?

A Director of Operations Support works closely with leaders across departments such as HR, IT, finance, and frontline operations to identify process bottlenecks and implement solutions that enhance overall efficiency. Regular cross-functional meetings, project management initiatives, and data-driven reporting are common tools used to ensure alignment of goals and effective communication. By fostering these collaborative relationships, the Director helps streamline workflows, support change management initiatives, and ensure that operational improvements align with the company’s strategic objectives.

What is the difference between Director Operations Support vs Operations Manager?

AspectDirector Operations SupportOperations Manager
ResponsibilitiesOversees multiple departments, develops strategic initiatives, manages large teamsManages daily operations, supervises staff, implements policies
CredentialsBachelor's or master's degree, leadership experience, industry certificationsBachelor's degree, relevant experience, operational certifications
Work EnvironmentCorporate offices, cross-departmental collaborationOperational sites, team management

The main difference is that the Director Operations Support focuses on strategic oversight and interdepartmental coordination, while the Operations Manager handles daily operational activities and team supervision. Both roles require relevant experience and industry knowledge, but the Director role typically involves higher-level planning and decision-making.

What are the key skills and qualifications needed to thrive as a Director of Operations Support?

To thrive as a Director of Operations Support, you need a strong background in operations management, strategic planning, and process improvement, often supported by a bachelor's or master's degree in business or a related field. Familiarity with ERP systems, project management software, and data analytics tools is typically required, along with certifications such as PMP or Six Sigma. Exceptional leadership, problem-solving, and communication skills help drive team performance and foster cross-functional collaboration. These skills and qualities are crucial for optimizing operational efficiency and ensuring the success of organizational objectives.
What are popular job titles related to Director Operations Support jobs in Massachusetts? For Director Operations Support jobs in Massachusetts, the most frequently searched job titles are:
What job categories do people searching Director Operations Support jobs in Massachusetts look for? The top searched job categories for Director Operations Support jobs in Massachusetts are:
What cities in Massachusetts are hiring for Director Operations Support jobs? Cities in Massachusetts with the most Director Operations Support job openings:
Director Operations Support jobs near you
Infographic showing various Director Operations Support job openings in Massachusetts as of July 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, 1% Temporary, and 3% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $142,926 per year, or $68.7 per hour.

Director, Operations

Monogram Foods

Haverhill, MA • On-site

$190K - $195K/yr

Full-time

Re-posted 13 days ago

Monogram Foods rating

5.8

Company rating: 5.8 out of 10

Based on 21 frontline employees who took The Breakroom Quiz

345th of 435 rated food and drinks producers

Job description

Director, Operations
About Monogram Foods
A leading food manufacturer, Monogram Foods specializes in delivering your favorite foods and snacks with unparalleled quality and flavor. We specialize in co-manufacturing, private label, and food service solutions, offering a diverse range of products including appetizers, meat snacks, sandwiches, bacon, corn dogs, and baked goods.
Established in 2004 and headquartered in Memphis, Tennessee, Monogram Foods has earned recognition as one of the fastest-growing private companies in the nation. With over 4,000 team members across 12 locations in seven states, our unwavering commitment to excellence and passion for quality drives everything we do.
Our dedication extends beyond our products to giving back to local communities. Through the Monogram Foods Loves Kids Foundation, we strive to "make it better" for children and families, embodying our core values and creating lasting, meaningful change.
Our Culture Is Our Secret Ingredient
At Monogram Foods, we're more than a food company-we're a passionate team dedicated to creating America's most beloved foods and making an impact in the communities where we operate.
We value the dedication of our team members and are committed to fostering a fun, supportive work environment. We prioritize recognition, well-being, and a strong sense of belonging because we know that when our team is at its best, we can deliver our best to customers. Here you will enjoy competitive compensation, comprehensive benefits, and ample opportunities for growth and advancement. Plus, our inclusive culture-grounded in our company values-celebrates diversity and respects the unique perspectives of our team members.
So, if you're hungry for a rewarding career, join our team and let's cook up something extraordinary together.
Position Overview:
The Director-Operations is expected to provide overall leadership and responsibility for the manufacturing operations, including all safety, quality, and cost results and issues. In addition, the position will continually review all operational procedures, with a view to improving operating performance and financial results, and will have overall responsibility for the P&L of the plant. This position has a number of direct reports, and will provide overall leadership and development opportunities for team members, building a high-performing team.
The qualified individual should have significant previous experience of working in a manufacturing production or operations environment, and should have the financial and analytical skills to manage the profitability of the plant, along with the technical ability to identify growth opportunities and potential cost and waste-saving initiatives. In addition, the successful candidate should be a strong people manager, with the capacity to build, manage, and motivate a high-performing team that will maximize the plant's profitability.
Essential Duties and Responsibilities:
  • Provide overall leadership for all aspects of the manufacturing operation, directing efforts to achieve daily, weekly, monthly, and annual goals.
  • Ensure that high levels of customer satisfaction are met.
  • Monitor revenue and budgets, analyzing performance and financial impacting KPIs, with a view to maximizing profits.
  • Provide direction to operational teams based on trends.
  • Review and analyze performance, making comparisons to past performance and investigating differences.
  • Collaborate as necessary with partners in Procurement, Safety, and Demand planning.
  • Define, implement, and revise operational and facility policies and guidelines.
  • Lead and support corrective actions to close gaps in processes to drive improvement of results.
  • Review the financial performance of the plant, assuming overall responsibility of the P&L.
  • Develop growth opportunities as well as waste reduction initiatives to improve revenue.
  • Develop, mentor, and train the team to achieve and improve performance both on a personal level and company level.
  • Build a high-performing team capable of meeting expectations, focusing on building team relationships.
  • Collaborate with department managers as required to achieve financial objectives, company goals, and operational compliance.
  • Develop cross-functional internal and external relationships to improve overall plant performance.
  • Communicate with supervisor and management as necessary to provide updates on operations and opportunities.
  • Manage the available resources.
  • Perform other duties as assigned.

NOTE: This list presents only the principal duties of the position and is not intended to be comprehensive. The duties and responsibilities listed above may be changed or supplemented at any time in accordance with business needs and conditions.
The ideal candidate will have the following:
Education and Experience:
  • Education: Associate degree is required.
  • Preferred Education: Bachelor's degree in Engineering, Business, Business Management, or a related field is preferred.
  • Preferred Experience: Ten or more years of relevant experience, including experience working in Continuous Improvement, Quality, and Warehousing functions.

Competencies and Skills:
  • Strong financial literacy, and the ability to manage the P&L of the plant.
  • Solid knowledge of general manufacturing operations regulations, processes, and procedures, including relevant safety regulations and procedures.
  • Understanding of the equipment used at the plant.
  • Understanding of the legal, regulatory, and HR issues that surround managing people.
  • Continuous improvement mindset.
  • Ability to create, manage and motivate a high-performing team.
  • Ability to resolve complex problems and develop and implement processes to prevent future occurrences.
  • Excellent organizational skills and attention to detail, and the ability to prioritize tasks.
  • Good verbal and written communication skills.
  • Ability to prioritize resources.

Physical Demands:
  • Ability to sit for prolonged periods of time in front of a computer.
  • Ability to stand and move about the plant for prolonged periods.
  • Ability to perform physical activities, such as, but not limited to, lifting items of up to 20 lbs. unassisted, bending, standing, climbing or walking.
  • Visual and hearing acuity.
  • Works in a manufacturing plant and in a general office environment.
  • Will be required to wear suitable Personal Protective Equipment as needed.
  • May occasionally be exposed to wet, humid conditions, inclement weather, and extreme temperatures.
  • May, on rare occasions, be exposed to oils, airborne particles, vibration, and the risk of electric shock.
  • May, on rare occasions, be required to work near moving mechanical parts and in a high dangerous place.

NOTE: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

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