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Director Operations Management Jobs in Phoenix, AZ

EoS Fitness

Operations Manager

Phoenix, AZ

Beyond greeting and directing members, guests, and team members upon entry, they serve as ... Qualifications: * 2-3 years of operations management experience * Strong communication skills, both ...

EoS Fitness

Operations Manager

Queen Creek, AZ

Beyond greeting and directing members, guests, and team members upon entry, they serve as ... Qualifications: * 2-3 years of operations management experience * Strong communication skills, both ...

EoS Fitness

Operations Manager

Surprise, AZ

Beyond greeting and directing members, guests, and team members upon entry, they serve as ... Qualifications: * 2-3 years of operations management experience * Strong communication skills, both ...

EōS Fitness

Operations Manager

Glendale, AZ · On-site

$65K/yr

Beyond greeting and directing members, guests, and team members upon entry, they serve as ... Qualifications: * 2-3 years of operations management experience * Strong communication skills, both ...

EōS Fitness

Operations Manager

Chandler, AZ · On-site

$65K/yr

Beyond greeting and directing members, guests, and team members upon entry, they serve as ... Qualifications: * 2-3 years of operations management experience * Strong communication skills, both ...

EōS Fitness

Operations Manager

Mesa, AZ · On-site

$65K/yr

Beyond greeting and directing members, guests, and team members upon entry, they serve as ... Qualifications: * 2-3 years of operations management experience * Strong communication skills, both ...

EōS Fitness

Operations Manager

Tempe, AZ · On-site

$65K/yr

Beyond greeting and directing members, guests, and team members upon entry, they serve as ... Qualifications: * 2-3 years of operations management experience * Strong communication skills, both ...

EōS Fitness

Operations Manager

Mesa, AZ · On-site

$65K/yr

Beyond greeting and directing members, guests, and team members upon entry, they serve as ... Qualifications: * 2-3 years of operations management experience * Strong communication skills, both ...

EōS Fitness

Operations Manager

Phoenix, AZ · On-site

$65K/yr

Beyond greeting and directing members, guests, and team members upon entry, they serve as ... Qualifications: * 2-3 years of operations management experience * Strong communication skills, both ...

EōS Fitness

Operations Manager

Phoenix, AZ · On-site

$65K/yr

Beyond greeting and directing members, guests, and team members upon entry, they serve as ... Qualifications: * 2-3 years of operations management experience * Strong communication skills, both ...

EōS Fitness

Operations Manager

Scottsdale, AZ · On-site

$65K/yr

Beyond greeting and directing members, guests, and team members upon entry, they serve as ... Qualifications: * 2-3 years of operations management experience * Strong communication skills, both ...

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Director Operations Management information

See Phoenix, AZ salary details

$33.8K

$106.9K

$178.2K

How much do director operations management jobs pay per year?

As of May 28, 2026, the average yearly pay for director operations management in Phoenix, AZ is $106,917.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,000.00 and $134,500.00 per year, depending on experience, location, and employer.

What is the difference between Director Operations Management vs Operations Manager?

AspectDirector Operations ManagementOperations Manager
ResponsibilitiesOversees multiple departments, develops strategic plans, manages large teamsManages daily operations, supervises staff, implements policies
Required CredentialsBachelor’s degree, often MBA, extensive experience in operationsBachelor’s degree, relevant work experience
Work EnvironmentExecutive level, strategic focus, cross-departmentalOperational focus, team management, department-specific
Industry UsageCommon in large organizations across industriesFound in organizations of various sizes, more hands-on

The main difference between a Director of Operations Management and an Operations Manager lies in scope and strategic involvement. Directors focus on high-level planning and overseeing multiple departments, while Operations Managers handle daily operations within specific teams. Both roles require relevant experience and credentials, but Directors typically have a broader, strategic focus in larger organizations.

What are the most commonly searched types of Operations Management jobs in Phoenix, AZ? The most popular types of Operations Management jobs in Phoenix, AZ are:
What cities near Phoenix, AZ are hiring for Director Operations Management jobs? Cities near Phoenix, AZ with the most Director Operations Management job openings:
Director Operations Management jobs near you
Infographic showing various Director Operations Management job openings in Phoenix, AZ as of May 2026, with employment types broken down into 72% Full Time, 25% Part Time, and 3% Contract. Highlights an 79% Physical, and 21% Remote job distribution, with an average salary of $106,917 per year, or $51.4 per hour.
Operations Manager

Operations Manager

EoS Fitness

Phoenix, AZ

Other

Posted 18 days ago

Job description

Our Operations Manager, reporting to the District Operations Manager, is responsible for overseeing the Service team as well as day-to-day tasks resulting in Operational Excellence throughout the gym. Beyond greeting and directing members, guests, and team members upon entry, they serve as representatives of our gym's commitment to exceptional service. The broad spectrum of responsibilities for the Operations Manager includes customer service, monitoring and tracking revenue goals, managing retail, member fees compliance, inspecting and reporting on gym functionality and cleanliness, partnering with the sales, fitness, facilities, and marketing team to improve overall gym performance and upholding brand standards.  Our Operations Manager remains flexible and adaptive to the evolving needs of our gym, with duties subject to change under the discretion of management. 

Position Purpose: Lead, coach, and train the Service team to create a fun atmosphere, be great hosts, and be the hub for information for our members, guests, and staff.

Core Purpose: To create loyal, lifelong fans and exercise practitioners.

Responsibilities:

  • Passionate about creating an elevated member experience through a friendly and approachable manner, actively listening to their needs and concerns, and providing clear and helpful responses.
  • Hiring, training, scheduling, and supervising staff members, including kids club, front desk, and janitorial staff. 
  • Effectively communicate goals, expectations, and procedures to staff members, ensuring everyone understands their roles and responsibilities. 
  • Provide constructive feedback to staff members on their performance, using clear and specific language to highlight areas of strength and areas for improvement. 
  • Ensuring high-quality customer service by addressing member concerns or complaints, managing membership inquiries, and resolving issues promptly. 
  • Ensuring compliance with health and safety regulations, maintaining proper certifications, and implementing safety protocols. 
  • Supervising the maintenance and cleanliness of the facility, including equipment, locker rooms, and common areas. 
  • Partners with Sales, Fitness, Facilities and Marketing teams to improve overall gym performance and uphold brand standards.
  • Monitor and order inventory such as fitness equipment, cleaning supplies, and retail products. 
  • In the event of emergencies or unexpected disruptions, communicate calmly and clearly with staff and members, providing necessary instructions and updates to ensure their safety and well-being. 

Qualifications:

  • 2-3 years of operations management experience
  • Strong communication skills, both verbally and in writing, for interacting with employees, management, and vendors.
  • 3-4 years of customer service experience
  • Prior experience or strong interest in the fitness industry is a plus
  • Excellent relationship building and influencing skills with people at all levels and in all functions.
  • Strong detail orientation; systematic and thorough approach to problem solving; and good time management, organizational, and record-keeping skills.
  • Excellent MS Office skills
  • And, of course, someone who embraces our Core Values!

Requirements:

  • Must successfully pass background check.
  • CPR certification required within 30 days of hire.
  • The Operations Manager must be intimately knowledgeable and up to date on all current company policies and SOP's to ensure the adherence to such policies and standard operating procedures
  • Ability to work in a gym setting; move about club floors and rooms; communicate with employees, members, and the public
  • Ability to access and operate company computer systems in order to prepare documents, enter data, and read reports from data base or email system.
  • Ability to bend routinely and repetitively to lift more than 40 lbs.

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