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Director Operations Management Jobs in Utah (NOW HIRING)

Washington Director, Operations - Promark Utility Services Reporting to the President of Promark ... Lead Operations Managers and Supervisors toward company goals and objectives. * Ensure compliance ...

Beyond greeting and directing members, guests, and team members upon entry, they serve as ... Qualifications: * 2-3 years of operations management experience * Strong communication skills, both ...

Beyond greeting and directing members, guests, and team members upon entry, they serve as ... Qualifications: * 2-3 years of operations management experience * Strong communication skills, both ...

Beyond greeting and directing members, guests, and team members upon entry, they serve as ... Qualifications: * 2-3 years of operations management experience * Strong communication skills, both ...

Beyond greeting and directing members, guests, and team members upon entry, they serve as ... Qualifications: * 2-3 years of operations management experience * Strong communication skills, both ...

Beyond greeting and directing members, guests, and team members upon entry, they serve as ... Qualifications: * 2-3 years of operations management experience * Strong communication skills, both ...

Beyond greeting and directing members, guests, and team members upon entry, they serve as ... Qualifications: * 2-3 years of operations management experience * Strong communication skills, both ...

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Director Operations Management information

What is the difference between Director Operations Management vs Operations Manager?

AspectDirector Operations ManagementOperations Manager
ResponsibilitiesOversees multiple departments, develops strategic plans, manages large teamsManages daily operations, supervises staff, implements policies
Required CredentialsBachelor’s degree, often MBA, extensive experience in operationsBachelor’s degree, relevant work experience
Work EnvironmentExecutive level, strategic focus, cross-departmentalOperational focus, team management, department-specific
Industry UsageCommon in large organizations across industriesFound in organizations of various sizes, more hands-on

The main difference between a Director of Operations Management and an Operations Manager lies in scope and strategic involvement. Directors focus on high-level planning and overseeing multiple departments, while Operations Managers handle daily operations within specific teams. Both roles require relevant experience and credentials, but Directors typically have a broader, strategic focus in larger organizations.

What are the most commonly searched types of Operations Management jobs in Utah? The most popular types of Operations Management jobs in Utah are:
What cities in Utah are hiring for Director Operations Management jobs? Cities in Utah with the most Director Operations Management job openings:
Infographic showing various Director Operations Management job openings in Utah as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% Hybrid job distribution.
Director Operations

Director Operations

Select Portfolio Servicing, Inc.

Salt Lake City, UT • On-site

Full-time

Posted 4 days ago


Select Portfolio Servicing rating

6.8

Company rating: 6.8 out of 10

Based on 11 frontline employees who took The Breakroom Quiz


Job description

Director Operations
Job Summary: Oversee the day to day operations of the Busniess Unit. Execute strategies to manage operations including: hiring, employee engagement, employee development, quality and corporate controls. Identification and implementation of process and policy improvements. Behavioral and statistical coaching of staff. Ensure customer experience, quality, productivity, budget and department goals are achieved. Development and motivation of staff to ensure that performance standards are met while still maintaining quality customer service to our internal and external customers. Active review of existing performance and exception reports to maintain adequate control over achieving desired results and mitigating risk. Review and update to existing procedures and controls as necessary.
Duties Include:
1. Review and analyze daily performance results to ensure on target for meeting performance standards.
2. Identify opportunities for employee coaching and staff development.
3. Enthusiastically lead and inspire call center staff and management team with a strong emphasis in mentoring, developing, and guiding team members.
4. Partner with Recruiting, Training other operational teams to ensure department performance metrics are met
5. Uphold a Culture of Compliance by ensuring internal controls are in place, including processes for management of operational risk, in accordance with Company and regulatory standards.
6. Resolution of personnel issues including discipline and feedback, interviews, etc.
7. Leverage technology to optimize customer operations and employee performance.
8. Assist in identifying, developing, evaluating and implementing new processes or procedures to improve service and/or reduce costs
9. Coordinate projects, audits and or reports as directed by the department VP/EVP in a thorough and timely manner.
10. Other duties as assigned.
Specifications:
1. Bachelors or equivalent work experience.
2. Minimum of 5 years management experience
3. Mortgage Servicing Operations Management experience preferred
4. Proven Leadership skills with an emphasis in performance management
5. Highly effective communication, motivation and coaching skills.
6. Proven analytical and problem solving skills.
7. Independent decision making skills
8. Ability to implement and execute on new and ever changing initiatives
9. Ability to manage stress and multiple projects with competing interest for time
10. Strong knowledge of Mortgage Servicing Compliance
Select Portfolio Servicing is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

What Select Portfolio Servicing employees say

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