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Director Operations Excellence Jobs in Rhode Island

Director of Operations

Cranston, RI · On-site

$120 - $180/hr

At Wingstop, we foster a culture of excellence, well-being, and community--where every team member ... About the Role - Director of Operations As the Director of Operations , you will be a critical ...

As a Regional Operations Director (ROD), you'll provide strategic and tactical leadership, counsel ... Service Excellence, Integrity, Team, Continuous Improvement, Accountability, Fulfillment and Fun.

Operational Excellence: Partner closely with the Market Medical Director to align clinical and ... operational priorities, ensuring patients receive seamless, coordinated care.Lead Rhode Island to ...

Operational Excellence: Partner closely with the Market Medical Director to align clinical and ... operational priorities, ensuring patients receive seamless, coordinated care.Lead Rhode Island to ...

Operational Excellence: Partner closely with the Market Medical Director to align clinical and ... operational priorities, ensuring patients receive seamless, coordinated care.Lead Rhode Island to ...

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Showing results 1-20

Director Operations Excellence information

See Rhode Island salary details

$29K

$113.8K

$177.3K

How much do director operations excellence jobs pay per year?

As of Aug 12, 2026, the average yearly pay for director operations excellence in Rhode Island is $113,764.00, according to ZipRecruiter salary data. Most workers in this role earn between $82,922.00 and $141,867.00 per year, depending on experience, location, and employer.

How does a director of operations excellence typically drive cross-functional collaboration to improve organizational processes?

A Director of Operations Excellence often leads initiatives that require close collaboration with departments such as supply chain, finance, IT, and quality assurance. They facilitate workshops, set up process improvement teams, and establish clear communication channels to ensure alignment on goals and timelines. By leveraging data-driven insights and best practices, they help teams identify inefficiencies, implement standardized processes, and measure outcomes. This collaborative approach not only accelerates improvement efforts but also fosters a culture of continuous innovation across the organization.

What does a director of operations excellence do?

A Director of Operations Excellence is responsible for overseeing and improving organizational processes to enhance efficiency, productivity, and quality across various departments. They develop and implement strategies, best practices, and continuous improvement initiatives such as Lean or Six Sigma methodologies. This role involves analyzing performance metrics, identifying areas for operational improvement, and leading cross-functional teams to achieve business goals. Directors of Operations Excellence also ensure compliance with industry standards and help drive a culture of excellence within the organization.

What are the key skills and qualifications needed to thrive as a director of operations excellence?

To thrive as a Director of Operations Excellence, you need expertise in process improvement, project management, and strategic planning, usually supported by a bachelor’s or master’s degree in business, engineering, or a related field. Familiarity with Lean, Six Sigma, ERP systems, and certifications like PMP or Six Sigma Black Belt are commonly required. Exceptional leadership, communication, and change management skills help drive cross-functional initiatives and foster a culture of continuous improvement. These skills and qualifications are vital for optimizing organizational efficiency, ensuring sustainable growth, and delivering operational results.

What is the difference between Director Operations Excellence vs Operations Manager?

AspectDirector Operations ExcellenceOperations Manager
ResponsibilitiesStrategic process improvement, cross-departmental initiatives, long-term efficiency goalsDay-to-day operations management, team supervision, short-term problem solving
Required CredentialsTypically bachelor's degree, certifications in Lean, Six Sigma, or process improvementUsually bachelor's degree, experience in operations, certifications may be beneficial
Work EnvironmentStrategic planning sessions, corporate offices, cross-functional teamsOperational sites, team management, direct interaction with staff

The main difference is that the Director Operations Excellence focuses on strategic, organization-wide process improvements and long-term efficiency initiatives, while the Operations Manager handles daily operational activities and team supervision. Both roles often require similar certifications like Lean or Six Sigma but differ in scope and focus.

What are popular job titles related to Director Operations Excellence jobs in Rhode Island? For Director Operations Excellence jobs in Rhode Island, the most frequently searched job titles are:
What job categories do people searching Director Operations Excellence jobs in Rhode Island look for? The top searched job categories for Director Operations Excellence jobs in Rhode Island are:
What cities in Rhode Island are hiring for Director Operations Excellence jobs? Cities in Rhode Island with the most Director Operations Excellence job openings:
Infographic showing various Director Operations Excellence job openings in Rhode Island as of August 2026, with employment types broken down into 100% Full Time. Highlights an 82% In-person, 9% Hybrid, and 9% Remote job distribution, with an average salary of $113,764 per year, or $54.7 per hour.

Director of Operations (Behavioral Health)

10X Recruitment

Providence, RI • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 6 days ago


Job description

Director of Operations (Behavioral Health)

This is an onsite leadership position. Remote and hybrid work arrangements are not available.

Confidential Leadership Opportunity

A growing behavioral healthcare organization is seeking an experienced Director of Operations to lead the day-to-day operations of an outpatient addiction treatment program.

This is a highly visible, hands-on leadership role responsible for ensuring operational excellence, supporting clinical teams, driving census growth, developing staff, and creating an exceptional patient experience from admission through discharge.

The ideal candidate is an operational leader who thrives in fast-paced treatment environments, enjoys mentoring teams, and leads by example.

Position Overview

The Director of Operations will oversee the daily administrative and operational functions of the facility while partnering closely with clinical leadership to ensure efficient operations, exceptional patient care, and a culture of accountability.

This individual will play a critical role in admissions, staff leadership, referral development, operational performance, and continuous process improvement.

Key Responsibilities

Operational Leadership

  • Direct the day-to-day operations of a busy outpatient behavioral health program

  • Ensure operational efficiency across all departments

  • Develop and implement processes that improve workflow, patient experience, and overall performance

  • Monitor key operational metrics, attendance, and census trends

Leadership & Team Development

  • Recruit, hire, onboard, train, and mentor staff

  • Provide ongoing coaching, performance management, and accountability

  • Foster a positive, collaborative, and patient-centered workplace culture

  • Lead by example with a visible, hands-on management style

Admissions & Patient Experience

  • Support and oversee the admissions process to ensure a smooth and welcoming experience

  • Assist with patient intake activities as needed

  • Address patient concerns promptly and professionally

  • Ensure continuity of care through effective communication across departments

Business Development & Community Relations

  • Build and maintain strong relationships with referral partners, healthcare providers, and community organizations

  • Represent the organization professionally within the local behavioral healthcare community

  • Collaborate with leadership on initiatives that support sustainable census growth

Operational Excellence

  • Partner with executive leadership to establish goals and improve organizational performance

  • Ensure appropriate staffing coverage and operational support throughout the day

  • Provide leadership support during evening programming or operational needs when necessary

  • Promote a culture focused on urgency, accountability, teamwork, and exceptional service

Required Qualifications

  • Bachelor's degree preferred (equivalent leadership experience will be considered)

  • Minimum 5 years of leadership experience in behavioral health, addiction treatment, or healthcare operations

  • Previous operations management or director-level experience required

  • Strong understanding of outpatient behavioral healthcare operations

  • Experience leading multidisciplinary teams

  • Excellent organizational, communication, and problem-solving skills

  • Proven ability to manage multiple priorities in a fast-paced environment

Preferred Qualifications

  • Addiction treatment experience strongly preferred

  • Experience overseeing admissions and operational workflows

  • Established relationships within the behavioral healthcare community

  • Experience improving operational processes and team performance

Ideal Candidate

  • Hands-on, visible leader who enjoys being engaged in daily operations

  • Strong people manager with a coaching mindset

  • Highly organized and solutions-oriented

  • Comfortable making decisions in a fast-paced environment

  • Passionate about delivering exceptional patient care and operational excellence

  • Leads with professionalism, accountability, and integrity

Compensation & Benefits

  • Competitive compensation package based on experience

  • Comprehensive benefits package

  • Paid Time Off

  • Health, Dental & Vision Insurance

  • 401(k)

  • Opportunity to join a growing behavioral healthcare organization with long-term leadership potential

This search is being conducted on a strictly confidential basis. Only candidates with leadership experience in behavioral health, addiction treatment, or healthcare operations will be considered.