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Director Operational Analytics Jobs in California

MACH27

Director of Operations

Culver City, CA · On-site

$130K - $185K/yr

The Role The Director, Operations is MACH27's day-to-day operations leader -- the person ... assisted operational tools -- workflow automation, reporting automation, and data analysis ...

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Director Operational Analytics information

See California salary details

$33.6K

$106.3K

$177.2K

How much do director operational analytics jobs pay per year?

As of Aug 6, 2026, the average yearly pay for director operational analytics in California is $106,270.00, according to ZipRecruiter salary data. Most workers in this role earn between $74,500.00 and $133,700.00 per year, depending on experience, location, and employer.

How does a director of operational analytics typically collaborate with cross-functional teams to drive business improvements?

A Director of Operational Analytics frequently partners with departments such as finance, operations, IT, and business strategy to align analytical insights with organizational goals. This often involves leading data-driven projects, facilitating workshops, and translating complex analytics into actionable recommendations for non-technical stakeholders. Effective communication and relationship-building are essential, as the role serves as a bridge between technical analytics teams and business leaders to ensure that data initiatives have measurable, positive impacts on operational efficiency and strategic decision-making.

What are the key skills and qualifications needed to thrive as a director of operational analytics?

To thrive as a Director of Operational Analytics, you need advanced analytical expertise, a strong background in statistics or data science, and substantial experience in operations management, often supported by a relevant degree. Familiarity with data visualization tools (such as Tableau or Power BI), SQL, and analytics platforms, as well as certifications like Six Sigma or PMP, are typically required. Leadership, strategic thinking, and excellent communication skills help drive cross-functional initiatives and translate complex data into actionable business insights. These skills are crucial for optimizing operational efficiency, guiding data-driven decision-making, and achieving organizational goals.

What is the difference between Director Operational Analytics vs Data Analytics Manager?

AspectDirector Operational AnalyticsData Analytics Manager
ResponsibilitiesOversees analytics strategies, leads teams, and aligns analytics with business goalsManages data analysis projects, supports decision-making, and supervises analysts
Required SkillsAdvanced analytics, leadership, strategic planningData analysis, technical skills, project management
Work EnvironmentSenior leadership, cross-department collaborationTeam management, project-focused
CertificationsAdvanced degrees, analytics certifications often preferredData analysis certifications, technical credentials

The main difference is that the Director Operational Analytics holds a strategic leadership role, overseeing analytics initiatives across the organization, while the Data Analytics Manager focuses on managing data projects and teams. Both roles require strong analytical skills, but the director position emphasizes strategic planning and leadership.

What does a director of operational analytics do?

A Director of Operational Analytics leads a team responsible for analyzing business operations data to drive efficiency, improve performance, and support strategic decision-making. They oversee the collection, interpretation, and reporting of operational metrics, and collaborate with other departments to identify trends and opportunities for process improvement. Their role often involves developing data-driven strategies, implementing analytics tools or platforms, and communicating insights to senior leadership. Ultimately, they play a crucial part in helping organizations optimize their operations and achieve business goals.
What are popular job titles related to Director Operational Analytics jobs in California? For Director Operational Analytics jobs in California, the most frequently searched job titles are:
What job categories do people searching Director Operational Analytics jobs in California look for? The top searched job categories for Director Operational Analytics jobs in California are:
Director Operational Analytics jobs near you
Infographic showing various Director Operational Analytics job openings in California as of August 2026, with employment types broken down into 76% Full Time, 20% Part Time, 2% Temporary, and 2% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $106,270 per year, or $51.1 per hour.

Director Client Services - Workers Compensation

York Risk Services

Los Angeles, CA • On-site

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 28 days ago

Job description

By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there's no limit to what you can achieve.

Newsweek Recognizes Sedgwick as America's Greatest Workplaces National Top Companies

Certified as a Great Place to Work

Fortune Best Workplaces in Financial Services & Insurance

Director Client Services - Workers Compensation

PRIMARY PURPOSE: To oversee client service delivery, operational analytics, and strategic initiative management for Workers' Compensation program while partnering with regional operational leadership to drive continuous improvement and high-quality claim outcomes.

ESSENTIAL FUNCTIONS and RESPONSIBILITIES:

Client Partnership & Program Management

  • Serves as a strategic liaison between client stakeholders and Sedgwick regional Workers' Compensation operational leadership.
  • Leads stewardship discussions, operational reviews, and performance presentations related to the WC program.
  • Supports implementation and coordination of strategic initiatives designed to improve operational performance, claim outcomes, and client satisfaction.
  • Ensures alignment between client expectations, regional operational execution, and strategic program objectives.

Analytics & Performance Oversight

  • Oversees operational reporting, trend analysis, and performance management activities across the WC program.
  • Analyzes operational and financial data to identify trends, cost drivers, opportunities, and operational improvement initiatives.
  • Coordinates development and presentation of dashboards, stewardship materials, and operational summaries.
  • Tracks and communicates results of strategic initiatives and operational improvement efforts.
  • Partners with analytics and operational teams to support data-driven decision-making and operational planning.

Operational Coordination & Continuous Improvement

  • Partners with regional WC operational leadership to support implementation of process improvements and operational initiatives.
  • Identifies operational trends, claim handling opportunities, and areas for performance enhancement.
  • Facilitates collaboration between regional operations, analytics, quality, and support functions to improve operational consistency and service delivery.
  • Supports implementation of best practices and scalable operational solutions across the WC program.

Quality & Client Service Oversight

  • Monitors adherence to client service instructions, operational standards, and quality expectations.
  • Coordinates operational audits, quality reviews, and issue resolution activities across regional operational offices.
  • Supports timely communication, escalation management, and operational transparency with client stakeholders.
  • Ensures operational initiatives and client deliverables are completed effectively and timely.

ADDITIONAL FUNCTIONS and RESPONSIBILITIES

  • Performs other duties as assigned.
  • Supports the organization's quality program(s).
  • Travel as required.

SUPERVISORY RESPONSIBILITIES

  • May provide leadership and coordination support for analytics, reporting, or client service resources as assigned.
  • Provides cross-functional leadership and operational coordination across regional WC operational and support teams.
  • Interviews, hires and establishes colleague performance development plans; conducts colleague performance discussions.

QUALIFICATIONS

Education & Licensing: Bachelor's degree from an accredited college or university preferred. CPCU, AIC and/or ARM or other related designation preferred.

Experience: Ten (10) years related experience or equivalent combination of education and experience required to include two (2) years account manager experience or five (5) years adjuster experience including two (2) years in a supervisory capacity.

Skills & Knowledge

  • Excellent oral and written communication, including presentation skills
  • PC literate, including Microsoft Office products
  • Ability to work in a team environment
  • Excellent account rounding ability
  • Strong understanding of workers compensation claims management
  • In-depth knowledge of client servicing
  • Ability to handle conflict and confront challenging issues in a fast work environment
  • Ability to meet or exceed Performance Competencies
  • National account support in complex, multi-location environments
  • Cross-functional coordination across regional operations
  • Data analysis and operational reporting
  • Performance monitoring and trend identification
  • Strategic initiative support and execution
  • Process improvement and operational optimization
  • Analytical thinking and data-driven decision-making

WORK ENVIRONMENT

When applicable and appropriate, consideration will be given to reasonable accommodations.

Mental:Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines

Physical:Computer keyboarding, travel as required

Auditory/Visual:Hearing, vision and talking

As required by law, Sedgwick provides a reasonable range of compensation for roles that may be hired in jurisdictions requiring pay transparency in job postings. Actual compensation is influenced by a wide range of factors including but not limited to skill set, level of experience, and cost of specific location. For the jurisdiction noted in this job posting only, the range of starting pay for this role is ($103,031.00 - 144,243.00 USD Annual). A comprehensive benefits package is offered including but not limited to, medical, dental, vision, 401k and matching, PTO, disability and life insurance, employee assistance, flexible spending or health savings account, and other additional voluntary benefits.

The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Diego Fair Chance Ordinance, the San Francisco Fair Chance Ordinance, the California Fair Chance Act, and all other applicable laws.

Sedgwickis an Equal Opportunity Employer and a Drug-Free Workplace.

If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.

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