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Director Opera Director Jobs in Arizona (NOW HIRING)

sonesta

Front Desk Supeviser

Phoenix, AZ · On-site

$17 - $21.75/hr

Work with the hotel's property management system (Opera) and reservation system (Synxis) to ... direct client contact. * Ensure compliance with federal, state and local laws regarding health ...

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Director Opera Director information

What is the difference between Director Opera Director vs Stage Director?

AspectOpera DirectorStage Director
CredentialsTypically requires a background in music, opera production, or performing artsUsually has a background in theater, drama, or performing arts
Work EnvironmentOperas, concert halls, and specialized production settingsTheaters, drama productions, and live performance venues
Industry UsagePrimarily in opera companies and classical music institutionsIn theater companies, drama festivals, and stage productions
Common Search/ComparisonOften compared for their leadership roles in live performancesRelated but more focused on theatrical storytelling

The main difference is that an Opera Director specializes in producing and overseeing opera performances, requiring musical and vocal expertise, while a Stage Director focuses on theatrical productions, emphasizing acting and stagecraft. Both roles involve directing live performances but in different artistic contexts.

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Director of Front Office

Omni Hotels & Resorts

Tempe, AZ • On-site

Full-time

Re-posted yesterday

Omni Hotels rating

6.8

Company rating: 6.8 out of 10

Based on 145 frontline employees who took The Breakroom Quiz

40th of 107 rated hotels

Job description

Omni Tempe Hotel at ASU
Located at the corner of University and Mill, Omni Tempe Hotel at ASU sits at the center of Tempe's energy, creativity, and growth. As the flagship hotel of the city's revitalized downtown, we offer more than 36,000 square feet of stunning indoor and outdoor event space, four signature dining outlets, a rooftop pool deck with unbeatable views, and 330 beautifully designed guest rooms overlooking the ASU campus and Tempe skyline.
What truly sets us apart is our people. At Omni Tempe, we're building a team of warm, passionate professionals who believe that hospitality is about creating moments that matter. Whether you're just beginning your career or taking your next big step, you'll find mentorship, growth, and purpose here.
Join us and be part of something extraordinary. Help us shape the future of hospitality in the heart of Tempe.
Director of Front Office
Overview:
The Director of Front Office will oversee the Front Desk, Concierge and Ideal Services teams. This individual will ensure maximum Front Office operating efficiency by effectively balancing the needs of our guests, owners and associates.
Responsibilities:
  • Assist Lead morning standups with Resort Leadership team

  • Report directly to the Director of Rooms

  • Oversee Front Office Manager, Assistant Front Office Managers, Front Office Supervisors, Front Desk Agents, Concierge and Ideal Service Phone Operators

  • Provide support to Guest Services Manager who oversees Bell, Valet, Transportation and Loyalty

  • Must work closely with leaders from all departments and communicate daily with Housekeeping, Finance and Sales teams especially.

  • Insure daily tasks are assigned and completed. Assisting the team with tasks when necessary due to call offs or high business levels:

  • Block/assign applicable arrivals for the following day; i.e. V.I.P.'s, Select Guests, ESP's, Special Requests, etc.

  • Checking Guests In and Out of the resort

  • Providing lobby support during peak hours

  • Assisting Valet and Bell with heavy arrivals or departures

  • Assist Concierge team with reservations

  • Ensure all needed reports are run - Rate Discrepancy, Checkout with Balance, Daily Credit, etc.

  • Support team by:

  • Creating schedule

  • Completing payroll timely

  • Providing on going training to current associates

  • Create training plans and schedules for newly hired associates

  • Hold daily stand up meetings

  • Hold monthly All Together Get Together meetings

  • Completing inventory and ordering necessary supplies so associates have the tools they need to do their jobs

  • Handle guest complaints maintaining a satisfactory impression with the guest

  • Attend all relevant Resort meetings including Pre-Cons and Guest Recovery meetings.

Qualifications:
  • Must have previous Front Office Management experience in a similar Front Office/Rooms environment - 4 Diamond, Resort, Large Property

  • Must be able to navigate the interior and exterior of the resort.

  • Must have experience with Property Management Systems (Opera experience preferred)

  • Must be able to work flexible shifts, including weekends and holidays.

  • Must have excellent organizational, supervisory, customer service skills.

  • Must be able to work well under stressful situations and handle challenges in a professional manner.

  • Must be able to walk and stand for extended periods of time - up to 8 hours per day.

Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link:
EEOC is the Law Poster.
Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages.
If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: applicationassistance@omnihotels.com.

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