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Director Of Workforce Management Jobs (NOW HIRING)

NEOGOV

Deputy Director of IT

Winchester, VA · On-site

Frederick County Government is seeking a highly knowledgeable Deputy Director of IT to serve as a ... NEOGOV is the leading provider of workforce management software uniquely designed for the public ...

WGNSTAR

Workforce Management Analyst

Boise, ID · On-site

$27/hr

Additional benefits are listed at the end of this posting. Principal Duties and Responsibilities ... management reports that provide visibility into workforce performance and labor utilization.

MCI Careers

Workforce Management Analyst

Wichita, KS · On-site

Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA ... workforce management, scheduling, or real-time analysis. * Strong analytical and data ...

ALO

Manager, Workforce Management

Beverly Hills, CA · On-site

$125K - $140K/yr

It's at the core of why we do what we do at ALO-it's our calling. Because mindful movement in the ... QUALIFICATIONS * 4+ years of progressive retail-specific workforce management, labor planning, or ...

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Director Of Workforce Management information

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$33.5K

$117.5K

$195.5K

How much do director of workforce management jobs pay per year?

As of Sep 10, 2026, the average yearly pay for director of workforce management in the United States is $117,480.00, according to ZipRecruiter salary data. Most workers in this role earn between $80,000.00 and $157,000.00 per year, depending on experience, location, and employer.

What is the difference between Director Of Workforce Management vs Workforce Analyst?

AspectDirector Of Workforce ManagementWorkforce Analyst
CredentialsBachelor's degree; often advanced certifications in workforce planning or analyticsBachelor's degree in business, analytics, or related field; certifications like CFA or workforce planning certifications are common
Work EnvironmentStrategic planning, leadership meetings, cross-department collaborationData analysis, reporting, and supporting staffing decisions
Employer & Industry UsageUsed in large corporations, healthcare, retail, and call centersCommon in similar industries, supporting workforce decisions through data analysis

The main difference is that the Director Of Workforce Management oversees strategic workforce planning and manages teams, while a Workforce Analyst focuses on data analysis and supporting staffing decisions. Both roles require analytical skills, but the director has broader leadership responsibilities.

What does a director of workforce management do?

A director of workforce management oversees staffing, scheduling, and resource allocation to ensure operational efficiency. They analyze data, forecast staffing needs, and implement strategies to optimize employee productivity, often using tools like workforce management software. The role requires strong leadership, analytical skills, and industry knowledge to align workforce capabilities with organizational goals.

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Director Of Workforce Management jobs near you
Infographic showing various Director Of Workforce Management job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 13% Part Time, and 2% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $117,480 per year, or $56.5 per hour.

Workforce Specialist

Plano, TX

Black Box Corporation
See more jobs at Black Box Corporationexternal

Full-time

Re-posted 4 days ago

Job description

 Job Description:

Required:

  • Bachelor's degree in Business, Operations, Engineering, or related field.
  • 1-4 years of experience in Workforce Management, Operations Planning, or similar roles.
  • Experience supporting 24/7 mission-critical environments (data centers, telecom, cloud, or similar).
  • Strong analytical and modeling skills (Excel, SQL, or similar tools).
  • Experience with WFM platforms (e.g., Kronos/UKG, NICE, Workday, or similar).
  • Experience in hyperscale or colocation data center environments.
  • Knowledge of capacity planning and infrastructure lifecycle management.
  • Familiarity with ITIL, incident management, or service operations frameworks.

Responsibilities: 

Workforce Administration
- Maintain workforce tracking systems and staffing databases.
- Verify employee assignment information, project placements, and workforce status changes.
- Audit workforce reports to ensure accuracy and completeness.
- Track employee utilization, availability, and bench status.
- Assist with workforce forecasting and manpower planning activities.
Reporting 
- Validate workforce reports prior to distribution to leadership.
- Generate weekly and monthly workforce metrics and staffing summaries.
- Monitor workforce dashboards and identify data discrepancies.
- Maintain workforce records including project assignments, start dates, training completion, and deployment status.
- Support leadership with ADHOC reporting requests.

-Timesheet audit and Expense reimbursement review. 
Mobilization Planning 
 - Assist in coordinating employee deployments to project sites.
- Track onboarding requirements including background checks, drug screens, training, and customer-specific requirements.
- Coordinate travel and lodging requests with appropriate departments.
- Monitor deployment readiness and escalate issues that may impact project start dates.
- Support workforce mobilization efforts during high-volume staffing periods.
Collaboration 
- Partner with Recruiting to track candidate onboarding progress.
- Work with Training teams to monitor training completion and deployment readiness.
- Coordinate with HR regarding employee status updates and workforce records.
- Communicate workforce updates to project managers and operational leadership.
- Support workforce planning meetings and staffing reviews.

-Collaborate with field staff on best practices 
Process Improvement
- Identify opportunities to improve workforce tracking and reporting processes.
- Assist in maintaining workforce procedures and documentation.
- Support implementation of workforce management tools and dashboards.
- Recommend process improvements that increase visibility and reporting accuracy. 

Why Black Box?  

Black Box is a leading global technology solutions provider with 2,500+ team members across 24 countries. We design, deploy, and manage world-class IT infrastructure solutions for some of the most demanding environments worldwide. We value innovation, ownership, transparency, and continuous growth-both in our business and our people. When you join Black Box, you join a team committed to delivering excellence and elevating the customer experience.  

Equal Opportunity Employer-Black Box is an equal opportunity employer. We welcome applicants of every background and do not discriminate based on race, color, religion, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, or any other protected status. 

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