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Director Of Store Operations Jobs in Whitby, ON (NOW HIRING)

Makeship

Director of Operations

Toronto, ON · Remote

As our Director of Operations, you'll lead our Business Operations and Customer Support teams, oversee our supply chain, and partner closely with Systems Engineering to create the operational ...

Makeship

Director of Operations

Toronto, ON

As ourDirector of Operations, you'll lead our Business Operations and Customer Support teams ... direct authority over all of them. Bonus * Experience leading customer-facing or support teams

Emburse

Director of HR Operations

Toronto, ON

The Director of HR Operations will build and lead a scalable HR operations function that delivers consistent, responsive, and compliant support across the employee lifecycle. As a member of the HR ...

Democorp

Director of People

Toronto, ON

The Executive Director performs some or all of the following: Leadership * Participate with the ... Develop an operational plan which incorporates goals and objectives that work towards the strategic ...

FIC

Director of Logistics

Toronto, ON · On-site

CA$150K - CA$200K/yr

Experience scaling logistics operations through a period of rapid growth, whether expanding ... Direct experience with cold chain / temperature-controlled pharmaceutical distribution and ...

StoreForce

Director, Revenue Operations

Toronto, ON · Remote

CA$180K - CA$200K/yr

... across their stores. We work with complex, well-known retailers around the world, and we have ... The Director of Revenue Operations will translate that direction into clear actions, useful ...

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Director Of Store Operations information

What are the key skills and qualifications needed to thrive as a director of store operations?

To excel as a Director of Store Operations, you need extensive retail management experience, a strong understanding of inventory control, and a relevant bachelor's degree in business or a related field. Familiarity with POS systems, ERP software, and data analytics tools is typically required, along with certifications in retail management or project management being advantageous. Exceptional leadership, strategic thinking, and communication skills help drive performance and foster a positive store culture. These abilities ensure operational excellence, consistent customer experiences, and achievement of business goals across multiple locations.

What are some common challenges faced by a director of store operations, and how can they be effectively managed?

As a Director of Store Operations, you may frequently encounter challenges such as ensuring consistent execution of company standards across multiple locations, managing diverse teams, and adapting to rapidly changing retail trends. Effective management involves establishing clear communication channels, leveraging data-driven decision making, and fostering a culture of accountability and continuous improvement. Building strong relationships with store managers and cross-functional departments is also crucial for aligning goals and implementing successful operational strategies.

What is the difference between Director Of Store Operations vs Store Manager?

AspectDirector Of Store OperationsStore Manager
ResponsibilitiesOversees multiple store locations, develops strategies, manages regional teamsManages daily store activities, supervises staff, ensures sales targets are met
CredentialsExperience in retail management, leadership skills, often a bachelor's degreeRetail management experience, customer service skills, high school diploma or higher
Work EnvironmentCorporate office and multiple store locationsIn-store environment, direct interaction with staff and customers
Industry UsageCommon in large retail chains and corporationsFound in retail stores of all sizes, especially in single locations

The main difference between a Director Of Store Operations and a Store Manager lies in scope and responsibilities. The Director oversees multiple stores and strategic planning, while the Store Manager focuses on daily store operations and staff management. Both roles require retail experience, but the Director's role is more strategic and broad in scope.

Is a director of store operations a high position?

A director of store operations is a senior management role responsible for overseeing multiple store locations, implementing policies, and ensuring operational efficiency. It is considered a high-level position within retail or hospitality organizations, often requiring extensive experience and leadership skills.

What does a director of store operations do?

A director of store operations oversees the daily functions of retail stores, including managing staff, ensuring sales targets are met, maintaining customer service standards, and implementing company policies. They analyze performance metrics, develop strategies for improvement, and coordinate with other departments to ensure smooth store functioning.

What job categories do people searching Director Of Store Operations jobs in Whitby, ON look for?

The top searched job categories for Director Of Store Operations jobs in Whitby, ON are:

What cities near Whitby, ON are hiring for Director Of Store Operations jobs?

Cities near Whitby, ON with the most Director Of Store Operations job openings:

Director Of Store Operations jobs near you
Infographic showing various Director Of Store Operations job openings in Whitby, ON as of August 2026, with employment types broken down into 84% Full Time, 13% Part Time, 1% Temporary, 1% Contract, and 1% Nights. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution.

Director of Operations

Toronto, ON • On-site

MedMatch Recruitment
See more jobs at MedMatch Recruitmentexternal

Full-time

Posted 23 days ago

Job description

Director of Operations – Healthcare 

Home Care Services

Position Summary 

Reporting directly to the President, the Director of Operations – Healthcare is  responsible for the strategic leadership, operational performance, and continued growth of this growing home care organization. Working closely with the Vice President of Sales, this role ensures  operational capacity aligns with business development initiatives while delivering  exceptional service to clients. 

The Director of Operations provides executive oversight of Recruitment, Scheduling &  Compliance, Regional Operations, and Field Operations, ensuring all departments work  collaboratively to achieve organizational objectives, maximize efficiency, support  business growth, and maintain the highest standards of service delivery. This leadership  role reflects oversight of the key operational departments shown in the current  organizational structure.  

Key Responsibilities 

Provide strategic leadership and direction for all Healthcare operations.  

Lead and mentor the operational leadership team, including Recruitment,  Scheduling & Compliance, Regional Managers, and Field Supervisors.  

Partner with the President and Vice President of Sales to develop and execute  operational strategies that support business growth and long-term organizational  objectives.  

Active pursue business growth by leveraging business contacts in the healthcare  industry. 

Ensure operational departments work collaboratively to support recruitment,  scheduling, client service, compliance, and workforce planning.  

Drive operational excellence through continuous process improvement,  technology optimization, and performance management.  

Oversee recruitment strategies to ensure proactive talent acquisition, strong  candidate pipelines, and effective workforce planning.  

Ensure scheduling operations maximize staff utilization, minimize open shifts, maintain compliance, and support accurate payroll and invoicing.  

Provide leadership to Regional Managers to strengthen client relationships,  support business development, and ensure exceptional customer satisfaction. 

Oversee Field Operations to ensure successful staff onboarding, site support,  orientation, accommodations, and quality assurance activities.  

Monitor operational performance through key performance indicators, financial  metrics, and service standards while identifying opportunities for continuous  improvement.  

Foster a culture of accountability, collaboration, innovation, and professional  development across all operational teams.  

Ensure compliance with all applicable healthcare regulations, company policies,  and contractual obligations.  

Qualifications 

Bachelor's Degree in Business Administration, Healthcare Administration,  Operations Management, or a related field.  

Master's degree (MBA, MHA, or equivalent) is considered an asset.  

Minimum 8 years of progressive leadership experience in healthcare staffing,  healthcare operations, or workforce management, including at least 3 years in a  senior leadership role.  

Demonstrated experience leading multidisciplinary teams across recruitment,  scheduling, compliance, client services, and operations.  

Knowledge of healthcare staffing operations, workforce planning, client  relationship management, and business development.  

Experience implementing operational improvements, leveraging technology, and  driving organizational growth.  

Exceptional leadership, communication, strategic planning, financial  management, and decision-making skills.  

Proficiency with Workforce Management Systems, Applicant Tracking Systems, Microsoft 365, Customer Relationship Management Systems, and Operational  Reporting Tools.  

Core Competencies 

Sense of Urgency 

Executive Leadership  

Strategic Planning  

Operational Excellence 

Business Development  

Workforce Planning  

Financial & Performance Management 

 Client Relationship Management  

Process Improvement  

Change Management  

Team Leadership & Coaching  

Communication & Collaboration 

 Continuous Improvement