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Director Of Store Operations Jobs in Decatur, GA

Director of Food Service Operations Reports to: The General Manager Responsibilities (*Catering responsibilities applicable only at specified accounts and may not apply to this role.) * Coach ...

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Director Of Store Operations information

See Decatur, GA salary details

$22K

$99.2K

$180.6K

How much do director of store operations jobs pay per year?

As of Aug 12, 2026, the average yearly pay for director of store operations in Decatur, GA is $99,209.00, according to ZipRecruiter salary data. Most workers in this role earn between $63,500.00 and $117,200.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a director of store operations?

To excel as a Director of Store Operations, you need extensive retail management experience, a strong understanding of inventory control, and a relevant bachelor's degree in business or a related field. Familiarity with POS systems, ERP software, and data analytics tools is typically required, along with certifications in retail management or project management being advantageous. Exceptional leadership, strategic thinking, and communication skills help drive performance and foster a positive store culture. These abilities ensure operational excellence, consistent customer experiences, and achievement of business goals across multiple locations.

What is the difference between Director Of Store Operations vs Store Manager?

AspectDirector Of Store OperationsStore Manager
ResponsibilitiesOversees multiple store locations, develops strategies, manages regional teamsManages daily store activities, supervises staff, ensures sales targets are met
CredentialsExperience in retail management, leadership skills, often a bachelor's degreeRetail management experience, customer service skills, high school diploma or higher
Work EnvironmentCorporate office and multiple store locationsIn-store environment, direct interaction with staff and customers
Industry UsageCommon in large retail chains and corporationsFound in retail stores of all sizes, especially in single locations

The main difference between a Director Of Store Operations and a Store Manager lies in scope and responsibilities. The Director oversees multiple stores and strategic planning, while the Store Manager focuses on daily store operations and staff management. Both roles require retail experience, but the Director's role is more strategic and broad in scope.

What are some common challenges faced by a director of store operations, and how can they be effectively managed?

As a Director of Store Operations, you may frequently encounter challenges such as ensuring consistent execution of company standards across multiple locations, managing diverse teams, and adapting to rapidly changing retail trends. Effective management involves establishing clear communication channels, leveraging data-driven decision making, and fostering a culture of accountability and continuous improvement. Building strong relationships with store managers and cross-functional departments is also crucial for aligning goals and implementing successful operational strategies.
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DIRECTOR OF FIELD OPERATIONS

Ace Technologies, LLC.

Atlanta, GA • On-site

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 6 days ago


Job description

Are you looking for a career, not just a job? Look no further as Ace Technologies, LLC is the place for you! Ace Technologies is a full-service integrator. While our roots are in industrial controls, Ace Technologies has grown into Video Surveillance, Fire Alarm and Mass Notification, Telecom and Networking, and Audio Visual and Aerial Survey and Photography just to name a few. As technology constantly evolves, so do we.  Ace Technologies stays on the cutting edge of business technology. Our history of safety and quality has been established through years of successful projects and satisfied customers. Ace Technologies is growing bigger in business each year and has no signs of slowing down!  


BENEFITS ARE THE GAME CHANGER!

We offer a comprehensive benefits package designed to assist our employees and their families with their financial security, health and well-being. In addition to a competitive base pay, we offer a variety of benefit programs.

Health, Life, Dental ,Vision Plans, PTO, Holiday Pay and more
401(k) Program with a Company Match
Apprenticeship Programs and Workforce Development Opportunities
Employee corporate discounts and Tool Purchase Programs


General Summary:


The Director of Field Operations is responsible for the execution, performance, and leadership of all field-related activities within Ace Technologies, including special projects, contract work, service operations, inspections, and specialized systems.

This role ensures safe, efficient, and high-quality delivery of life safety, security, and technology solutions across all projects and service lines. The Director of Field Operations drives operational excellence, workforce productivity, and customer satisfaction while supporting the company’s mission. 


Reporting directly to the Vice President of Ace Technologies, the Director of Field Operations serves as a key operational leader responsible for translating business strategy into successful field execution. This is an in-person position based out of our Macon or Valdosta, Georgia office.


Direct Reports:

  • Operations Support Manager
  • Special Projects Manager
  • Contracts Manager
  • Inspections Manager
  • Special Systems Manager
  • Service Manager
  • Mission Critical Manager

Core Service Areas Oversight:

  • Fire Alarm & Life Safety Systems
  • Mass Notification Systems
  • Security & Surveillance (IP, analog, night vision, panoramic, explosion-proof, etc.)
  • Access Control Systems
  • Network Infrastructure & Structured Cabling
  • Fiber Optics Installation
  • Integrated Technology & IT Solutions
  • Other Low Voltage Systems

Mandatory Hiring Requirements:

References, Background Check, Drug Screen Testing, Valid Driver’s License.

Responsibilities: 

Field Operations Leadership

  • Lead all field operations across service, projects, contracts, inspections, and specialized systems.
  • Ensure consistent execution of work in alignment with company standards, safety requirements, and customer expectations.
  • Establish clear accountability for performance across all field leadership roles.
  • Drive operational discipline in scheduling, labor management, and job execution.
  • Responsible for actively promoting and maintaining high employee morale to foster a positive, productive, and engaged work environment.


Project & Service Execution

  • Oversee execution of special projects, contract work, and service operations to ensure on-time and on-budget delivery.
  • Monitor job profitability, labor productivity, and resource allocation.
  • Ensure seamless coordination between field teams, project management, and internal support functions.
  • Drive responsiveness and efficiency in service delivery and inspections.

Safety & Compliance

  • Champion a culture of safety across all field operations.
  • Ensure compliance with OSHA standards, NFPA codes, and all applicable safety regulations.
  • Partner with Safety and HR to address incidents, enforce standards, and promote proactive safety practices.
  • Ensure all technicians maintain required certifications, licenses, and training.

Technical Excellence & Quality Assurance

  • Ensure all installations meet design specifications, code requirements, and quality standards.
  • Provide leadership support for complex or escalated field issues.
  • Maintain high standards across life safety, security, and technology systems.
  • Support ongoing technical training and development to keep pace with evolving technologies.


Team Leadership & Development

  • Lead, coach, and develop a team of managers responsible for various field functions.
  • Build a strong leadership pipeline and succession plan within field operations.
  • Establish performance expectations and conduct regular evaluations.
  • Promote a culture of accountability, professionalism, and continuous improvement.
  • Partner with leadership to maintain the resources and capacity necessary to efficiently manage and complete backlog.
  • Provide support to business development in securing maintenance opportunities on completed projects and identifying additional work that can be developed into ongoing services for Ace Technologies.

Operational Efficiency & Process Improvement

  • Drive continuous improvement across scheduling, dispatch, installation, inspections, and service workflows.
  • Implement standardized operating procedures and enforce adherence.
  • Identify inefficiencies and implement scalable solutions to support growth.
  • Improve communication and coordination between field and office teams.

Customer Experience & Relationship Management

  • Ensure exceptional customer experience across all field interactions.
  • Support resolution of escalated customer concerns.
  • Partner with Business Development to support client retention and growth.
  • Maintain a strong reputation for quality, reliability, and professionalism.

Resource Planning & Workforce Management

  • Lead workforce planning efforts including staffing, scheduling, and utilization.
  • Ensure proper allocation of labor and resources across projects and service demands.
  • Collaborate with leadership on hiring needs and workforce development strategies.

Position Requirements:

  • License: Valid state driver's license as required by job conditions or by the company.
  • 10+ years of leadership experience in field operations within low voltage, life safety, security, or related industries.
  • Proven experience managing multiple field teams and service lines.
  • Strong understanding of fire alarm, security systems, access control, and network infrastructure.
  • Demonstrated ability to drive operational performance and team accountability.
  • Strong leadership, communication, and problem-solving skills.
  • Experience managing budgets, labor productivity, and job profitability.
  • Experience leading a $30–50M low voltage company preferred; or $50–75M in electrical operations.

Key Performance Indicators (KPIs)

  • Labor Utilization & Productivity
  • Job Profitability & Gross Margin
  • On-Time Project Completion
  • Service Response & Resolution Times
  • Inspection Completion & Compliance Rates
  • Safety Performance Metrics
  • Customer Satisfaction & Retention
  • Technician Retention & Engagement


Work Environment & Expectations:

  • Regular travel to job sites and customer locations.
  • Ability to work in both office and field environments, including active construction sites.
  • Must be able to manage multiple priorities in a fast-paced, growth-focused environment.

AAP/EEO Statement:

Ace Technologies, LLC is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identification, national origin, disability status, protected veteran status, or any other category protected by federal, state, or local law.

ADA Statement:

This role requires the ability to perform essential job functions with or without reasonable accommodation.

At-Will Employment:

Employment is at-will and may be terminated by either party at any time, with or without cause or notice, in accordance with applicable law.

Confidentiality & Company Protection:

This role involves access to sensitive business information including pricing, strategy, and client relationships. The employee may be required to sign confidentiality, non-solicitation, and/or non-compete agreements where permitted by law.


Drug-Free Workplace Program Statement:

Ace Technologies, LLC provides a Drug-Free Workplace and prohibits the presence of certain items and substances on project or company premises and property and prohibits project and company personnel and others from reporting to work, working or being present on project or company premises while under the influence of alcohol, illegal drugs or other unauthorized substances, or with measurable quantity of alcohol, illegal drugs or other unauthorized substances present in the body.  Ace Technologies, LLC abides by their Drug and Alcohol Abuse Policy as part of its commitment to safety and quality.


Accessibility: If you need an accommodation as part of the employment process, please contact Human Resources at either 229-506-5240 or hr@aceelectric.net


If you want to view the Pay Transparency Policy Statement, please click the link:

Pay Transparency Policy