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Director Of Service Operations Jobs in Raleigh, NC

Coastal Recruiting

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Restaurant Director of Operations

Raleigh, NC · On-site

$110K - $140K/yr

Director of Company Restaurant Operations Take the next step in your career. We are a local fast ... service industry to a regional player with company locations and franchising. Compensation: • ...

IWG plc

Director of Hospitality

Durham, NC · On-site

Bringing employees back to the office with a full-service operation that feels like a 5-star hotel ... Part of a strong team reporting to the Senior Director of Operations, you will deliver to your ...

Canals

Director of Revenue Operations

Raleigh, NC · Remote

The Role We're looking for a Director of Revenue Operations to build and scale the RevOps function at Canals. This role sits at the center of our go-to-market engine; owning systems, data, and ...

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All JobsOf Service Operations JobsDirector Of Service Operations JobsDirector Of Service Operations Jobs in Raleigh, NC

Director Of Service Operations information

See Raleigh, NC salary details

$33.1K

$104.7K

$174.5K

How much do director of service operations jobs pay per year?

As of Jul 14, 2026, the average yearly pay for director of service operations in Raleigh, NC is $104,674.00, according to ZipRecruiter salary data. Most workers in this role earn between $73,400.00 and $131,700.00 per year, depending on experience, location, and employer.

Who is higher, COO or director of operations?

In most organizations, the Chief Operating Officer (COO) is higher than the Director of Service Operations. The COO typically oversees multiple departments and reports directly to the CEO, while the Director of Service Operations usually manages specific service functions and reports to the COO or another executive. The exact hierarchy can vary depending on the company's size and structure.

What jobs pay 500,000 a year in the US?

High-paying jobs that can reach or exceed $500,000 annually include executive roles such as Chief Executive Officers, Chief Financial Officers, and other C-suite positions, often in large corporations. Certain specialized roles like investment bankers, senior surgeons, and successful entrepreneurs may also earn this level of income, typically requiring extensive experience, advanced skills, and often performance-based bonuses or equity compensation.

What is the difference between Director Of Service Operations vs Service Manager?

AspectDirector Of Service OperationsService Manager
ResponsibilitiesOversees multiple service departments, develops strategic initiatives, manages budgets, and aligns service goals with company objectives.Manages daily service operations, supervises service teams, handles customer issues, and ensures service delivery meets standards.
Required CredentialsBachelor's degree, extensive experience in service management, leadership skills, and industry-specific certifications.Bachelor's degree, experience in service delivery, customer service skills, and relevant certifications.
Work EnvironmentCorporate offices, strategic planning sessions, cross-department collaboration.On-site service centers, customer sites, team supervision.

The main difference between a Director Of Service Operations and a Service Manager lies in scope and strategic focus. The Director oversees multiple departments and aligns service strategies with overall business goals, while the Service Manager focuses on daily operations and customer satisfaction. Both roles require relevant experience and certifications, but the Director's role is more strategic and broad in scope.

Is a director of operations a high position?

A director of service operations is a high-level leadership role responsible for overseeing service delivery, managing teams, and implementing strategic initiatives. It typically requires extensive experience, strong management skills, and often a background in operations or related fields, making it a senior position within an organization.

What does a director of service operations do?

A director of service operations oversees the delivery of services within an organization, ensuring efficiency, quality, and customer satisfaction. They manage teams, develop processes, and implement strategies to optimize service performance, often using tools like service management software and requiring strong leadership and communication skills.
What are popular job titles related to Director Of Service Operations jobs in Raleigh, NC? For Director Of Service Operations jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Director Of Service Operations jobs in Raleigh, NC look for? The top searched job categories for Director Of Service Operations jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Director Of Service Operations jobs? Cities near Raleigh, NC with the most Director Of Service Operations job openings:
Director Of Service Operations jobs near you

Restaurant Director of Operations

Coastal Recruiting

Raleigh, NC • On-site

$110K - $140K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 5 days ago

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Job description

Director of Company Restaurant Operations

Take the next step in your career. We are a local fast casual chain based in Raleigh , NC. We want a proven leader with experience in change management to help support, guide and oversee our people, processes and operations of up to 15 company operated restaurants primarily in the Central and Eastern North Carolina area.

Unlimited growth potential as brand begins to ready itself to grow from a local leader in fast service industry to a regional player with company locations and franchising.

Compensation:

• Competitive base salary up to $130,000 base.

• Strong benefits package with health, dental, vision, Short Term Disability, and mileage reimbursement for personal vehicle

• Sales Growth based monthly bonus program

• 15 days PTO and 401(k) with a strong match

JOB SUMMARY

The Director of Company Restaurant Operations will be tasked with creating new customers by maintaining impeccable operations standards.

RESPONSIBILITIES

1. Creating customer growth and increasing sales at all locations. ( Top Line ) through

a. Regular store visits to ensure compliance with all brand and company standards- food quality, dress code, cleanliness, store discipline, training, etc.

b. Applying constant pressure to stores to improve on all aspects of above

2. Ensuring efficient operations at all stores to minimize waste in food and labor primarily.

3. Upholding the meritocracy through the relentless focus on results.

4. Facilitating and ensuring compliance issues are reported and followed up on as needed. ( follow up on customer complaints, workman’s comp, etc)

5. Make yourself an example of servant leadership for everyone to emulate

REQUIREMENTS

Education:

• Bachelor’s degree. (preferred)

Expectations:

• ‘the buck stops here’- Must be able to work long hours, scheduled or unscheduled, which will include nights, weekends, and as emergencies arise

• Entrepreneurial Spirit

• Ability to successfully perform and be a role model of effectiveness in the job duties of all positions in the restaurant, Kitchen, Cook line, and customer service down to cleaning restrooms. Never too good to get your hands dirty, leading by example.

• Ability to achieve results with limited direct supervision

• Local Travel within state will be required

• A very strong work ethic with a positive and winning attitude

• Hands-on leadership style, this is NOT an administrative role.

• Must be good with food. Be able to understand and create good food.

• Must be able to taste and handle all menu items.

• Must be able to lift 50 lbs and work prolonged periods on your feet

Company Description

Hiring for Fast Casual Restaurant chain in NC