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Director Of Restaurant Operations Jobs in Springfield, VA

Chick-fil-A

Operations Director

Rockville, MD

Main Responsibilities of a Restaurant Director * Responsible for every aspect of everyday supervision of daily operations * Responsible for creating and maintaining a culture that aligns with our ...

Chick-fil-A

Operations Director

Rockville, MD · On-site

$54K/yr

Main Responsibilities of a Restaurant Director * Responsible for every aspect of everyday supervision of daily operations * Responsible for creating and maintaining a culture that aligns with our ...

Chick-fil-A

Restaurant Operations Leader

Sterling, VA · On-site

$17 - $19/hr

... Finance Director, Marketing Directors, and the Owner-Operator. The responsibilities of an ... Daily responsibilities of an Operations Leader include: * Opening or Closing the Restaurant * Guest ...

Chick-fil-A

Restaurant Operations Leader

Sterling, VA

$17 - $19/hr

... Finance Director, Marketing Directors, and the Owner-Operator. The responsibilities of an ... Daily responsibilities of an Operations Leader include: * Opening or Closing the Restaurant * Guest ...

Compass Group

Director of Restaurants

Washington, DC · On-site

$120K - $140K/yr

Director of Restaurants Salary: $120,000 to $140,000 Other Forms of Compensation: Annual ... Lead the successful launch and day-to-day operation of two restaurant concepts, ensuring ...

Compass Group

Director of Restaurants

Washington, DC · On-site

$120K - $140K/yr

Director of Restaurants Salary: $120,000 to $140,000 Other Forms of Compensation: Annual ... Lead the successful launch and day-to-day operation of two restaurant concepts, ensuring ...

Compass Group

Director of Restaurants

Washington, DC

$120K - $140K/yr

Director of Restaurants Salary: $120,000 to $140,000 Other Forms of Compensation: Annual ... Lead the successful launch and day-to-day operation of two restaurant concepts, ensuring ...

the Chef Agency

Director of Operations

Washington, DC · On-site

... Director of Operations to oversee multiple upscale concepts, elevate service and operational ... Proven experience overseeing multiple restaurant concepts or locations * Strong understanding of P ...

SSP America

Restaurant Operations Manager

Washington, DC · On-site

$85K - $90K/yr

Operations Manager - Multi-Unit Restaurant Leadership * $85,000 - $90,000 base + quarterly & year ... Reporting directly to the onsite Director of Operations, this role is ideal for a proven multi-unit ...

SSP Group

Restaurant Operations Manager

Washington, DC · On-site

$85K - $90K/yr

Operations Manager - Multi-Unit Restaurant Leadership * $85,000 - $90,000 base + quarterly & year ... Reporting directly to the onsite Director of Operations, this role is ideal for a proven multi-unit ...

Janitza

Director of Operations

Ashburn, VA · On-site

Who You Are Reporting to Chief Operating Officer, the Director of Operations is responsible for leading Janitza North America's operational strategy and execution across Project and Program ...

Heven AeroTech

Director of Operations

Sterling, VA · On-site

Director of Operations Company: Heven AeroTech Location: Headquarters - Sterling, Virginia FLSA: Exempt About Our Company: At Heven AeroTech (Heven), we don't just believe in the power of people-we ...

Heven AeroTech

Director of Operations

Sterling, VA

Director of Operations Company: Heven AeroTech Location: Headquarters - Sterling, Virginia FLSA: Exempt About Our Company: At Heven AeroTech (Heven), we don't just believe in the power of people--we ...

Heven AeroTech

Director of Operations

Sterling, VA

Director of Operations Company: Heven AeroTech Location: Headquarters - Sterling, Virginia FLSA: Exempt About Our Company: At Heven AeroTech (Heven), we don't just believe in the power of people-we ...

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All JobsOf Restaurant Operations JobsDirector Of Restaurant Operations JobsDirector Of Restaurant Operations Jobs in Springfield, VA

Director Of Restaurant Operations information

See Springfield, VA salary details

$36K

$108.6K

$165.6K

How much do director of restaurant operations jobs pay per year?

As of Aug 31, 2026, the average yearly pay for director of restaurant operations in Springfield, VA is $108,625.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,200.00 and $136,300.00 per year, depending on experience, location, and employer.

What does a director of restaurant operations do?

A Director of Restaurant Operations oversees the daily operations of multiple restaurant locations within a company. Their responsibilities include managing budgets, setting performance goals, ensuring customer satisfaction, and implementing policies and procedures to improve efficiency. They also hire, train, and supervise management staff, monitor food quality and safety standards, and analyze financial performance. The role is critical for maintaining consistent brand standards and driving profitability across all restaurant units.

What does a director of restaurant operations do?

Director of restaurant operations is a position found in most areas of the hospitality industry. In this career, you are in charge of a variety of different tasks, but your primary focus is to ensure that the restaurant runs smoothly and efficiently. Your responsibilities include overseeing employees, improving customer satisfaction, developing and conducting training, and other managerial duties. You may have to inspect various facilities if you don’t work on site, and you may be in charge of several locations in a restaurant chain. You may also be in charge of analyzing performance, both of individuals and the restaurant as a whole.

What are the key skills and qualifications needed to thrive as a director of restaurant operations?

To thrive as a Director of Restaurant Operations, you need extensive experience in restaurant management, financial acumen, and a strong understanding of food safety and service standards, often supported by a degree in hospitality or business management. Familiarity with point-of-sale (POS) systems, restaurant management software, and budgeting tools is essential. Leadership, strategic thinking, and excellent interpersonal skills help drive team performance and maintain high guest satisfaction. These competencies are crucial for ensuring operational efficiency, profitability, and consistent brand quality across multiple locations.

What are some common challenges faced by a director of restaurant operations, and how can they be effectively managed?

A Director of Restaurant Operations often faces challenges such as maintaining consistent service quality across multiple locations, managing labor costs, and adapting to changing consumer preferences. Effective management requires strong leadership, clear communication with both onsite managers and corporate teams, and the ability to analyze performance metrics to identify areas for improvement. Building standardized processes and fostering a culture of continuous training can help ensure consistency and drive operational success.

Is a director of restaurant operations a high position?

A director of restaurant operations is a senior management role responsible for overseeing multiple restaurant locations, setting strategic goals, and ensuring operational efficiency. It is considered a high-level position within the hospitality industry, often requiring extensive experience, leadership skills, and knowledge of restaurant management tools and standards.
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Director Of Restaurant Operations jobs near you
Infographic showing various Director Of Restaurant Operations job openings in Springfield, VA as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $108,625 per year, or $52.2 per hour.

Operations Director

Rockville, MD

Chick-fil-A
Restaurants • 5 - 10K employees

6.3

Company rating: 6.3 out of 10

Based on 7,671 frontline employees who took The Breakroom Quiz

14th of 107 rated fast food restaurants

Free food

People enjoy working here

Recommended by students

Learn more about Chick-fil-Aexternal

Full-time

Re-posted 2 days ago

Job description

Main Responsibilities of a Restaurant Director
  • Responsible for every aspect of everyday supervision of daily operations
  • Responsible for creating and maintaining a culture that aligns with our Enterprise's Core Values
  • Takes good care of staff and customers by delivering the Chick-fil-A recepie
Job Description

Chick-fil-A Montrose Crossing and Westfield Montgomery Mall is seeking an experienced and motivated Restaurant Director to join our team. As an Operations Director, you will be responsible for overseeing the day-to-day operations of our restaurant, ensuring that we deliver exceptional customer service and maintain high standards of food quality, cleanliness, and operational excellence.

Duties and Responsibilities 

  • Execute the job description and responsibilities for the Team Member, Certified Trainer, and Shift Manager
  • Lead and oversee the coordination of all aspects of restaurant operations
  • Coach and develop the leaders of the restaurant so they are equipped to lead the team
  • Meet with the Shift Managers to discuss the business and create capacity in them
  • Assist the Director of Talent with training, development, increasing retention and creating a healthy staffing number
  • Strategize with the Marketing Director to increase sales and transactions through intentional promotions
  • Meet with the Director of Facilities to discuss proper care and cleaning of equipment in the restaurant.
  • Partner with the Director of Quality & Safety to ensure our service meets local, state, & Chick-fil-A regulations and our customer satisfaction
  • Coach and mentor team members
  • Review daily, weekly, and monthly performance goal achievements and take corrective actions for any shortfalls.
  • Execute the Winning Hearts Everyday program 
  • Recommend and Assist in the preparation of the weekly work schedule
  • Analyze quarterly Customer Experience Monitor reports
  • Manage the Financial Health of the business by managing and controlling expenses
  • Streamline systems & processes
  • Prepare and revise the  Standard Operating Procedure when necessary to ensure its compliance with changes made in the restaurant or by Chick-fil-A Corporate
  • Develop performance-oriented goals and accountability among FOH team members and Shift Managers

Requirements:

  • 5+ years of experience in restaurant operations, with a proven track record of success in a leadership role
  • Strong leadership and management skills, with the ability to motivate and inspire a team to achieve exceptional results
  • Excellent communication and interpersonal skills, with the ability to build relationships with customers, staff, and stakeholders
  • Strong analytical and problem-solving skills, with the ability to make data-driven decisions
  • Strong knowledge of restaurant operations, including food preparation, inventory management, and customer service
  • Bachelor's degree in Business Administration, Hospitality, or a related field preferred

If you are passionate about providing exceptional customer service and have a proven track record of success in restaurant operations, we want to hear from you. Apply today to join the Chick-fil-A Montrose Crossing and Westfield Montgomery Mall team as a Restaurant Director.

Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.

Chick-fil-A logo

About Chick-fil-A

Sourced by ZipRecruiter

Chick-fil-A, based in Atlanta, GA, US, is a well-known company in the quick-service restaurant industry. The company's official website is chick-fil-a.com. Chick-fil-A specializes in freshly prepared chicken sandwiches and other delicious chicken meals. It was founded by Truett Cathy in 1946, initially as a diner named 'The Dwarf Grill'. In 1967, the first Chick-fil-A restaurant was established. Today, Chick-fil-A operates more than 2,400 restaurants across the U.S. The core values of the company include integrity, excellence, continuous improvement, and caring. The mission of Chick-fil-A is to "Be America's best quick-service restaurant." The company prides itself on providing high-quality food and service, fostering a positive dining experience, and giving back to the communities they serve. Notable achievements include pioneering in-mall fast food and introducing the original boneless chicken sandwich.

Industry

Restaurants, food services and drinking places and traveler accommodation

Company size

5,001 - 10,000 Employees

Headquarters location

Atlanta, GA, US

Social media

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What Chick-fil-A employees say

Pay

Benefits

Hours and flexibility

Workplace

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