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Diamond Select Staffing is seeking a Director of Restaurant Operations to lead a high-performing Dairy Queen location. This is a hands-on, people-first leadership role rooted in the restaurant itself ...

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Director of Operations Workplace Excellent Award We are a leading restaurant concept expanding into new markets and looking for a talented Director of Operations to join our team of professionals. We ...

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Areas of responsibility include Restaurants/Bars, Room Service and Kitchen. As a department head ... Administers the performance appraisal process for direct report managers. Ensures employees are ...

Areas of responsibility include Restaurants/Bars, Room Service and Kitchen. As a department head ... Administers the performance appraisal process for direct report managers. Ensures employees are ...

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Director Of Restaurant information

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$25K

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How much do director of restaurant jobs pay per year?

As of Aug 26, 2026, the average yearly pay for director of restaurant in the United States is $71,970.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,500.00 and $89,500.00 per year, depending on experience, location, and employer.

What does a director of restaurant do?

A Director of Restaurant is responsible for overseeing the overall operations of one or multiple restaurant locations. This role includes managing staff, ensuring high-quality food and service, developing business strategies, and maintaining financial performance. They also handle budgeting, marketing initiatives, and compliance with health and safety regulations. The Director of Restaurant works closely with other management to ensure the restaurant meets its goals and provides an excellent customer experience.

What are the key skills and qualifications needed to thrive as a director of restaurant?

To thrive as a Director of Restaurant, you need extensive experience in hospitality management, strong leadership abilities, and a solid understanding of food and beverage operations, often supported by a degree in hospitality or business management. Familiarity with POS systems, inventory management software, and industry-standard certifications like ServSafe are commonly required. Exceptional communication, problem-solving, and team-building skills help foster a positive work environment and ensure excellent guest experiences. These competencies are vital for driving operational efficiency, maintaining high service standards, and achieving business growth.

What are some common challenges faced by a director of restaurant, and how can they be addressed?

A Director of Restaurant often faces challenges such as maintaining consistent service quality across multiple locations, managing high staff turnover, and responding to shifting customer expectations. To address these, it's important to implement robust training programs, foster open communication between teams, and use data-driven decision making to monitor performance. Building a strong leadership team and staying adaptable to market trends can also help ensure ongoing success and growth in this dynamic role.

What is the difference between Director Of Restaurant vs Restaurant Manager?

AspectDirector Of RestaurantRestaurant Manager
ResponsibilitiesOversees multiple restaurant locations, strategic planning, and high-level operationsManages daily restaurant operations, staff, and customer service
CredentialsExperience in restaurant management, possibly advanced certifications in hospitalityExperience in restaurant management, hospitality certifications often preferred
Work EnvironmentCorporate offices, multi-location oversightOn-site at individual restaurant locations
Industry UsageCommon in large restaurant chains and hospitality groupsCommon in independent and chain restaurants

The main difference between a Director Of Restaurant and a Restaurant Manager lies in scope and responsibilities. The Director Of Restaurant typically oversees multiple locations and focuses on strategic planning, while the Restaurant Manager handles daily operations at a single location. Both roles require experience in hospitality, but the Director role involves higher-level management and broader oversight.

What cities are hiring for Director Of Restaurant jobs?

Cities with the most Director Of Restaurant job openings:

What are the most commonly searched types of Of Restaurant jobs?

The most popular types of Of Restaurant jobs are:

What states have the most Director Of Restaurant jobs?

States with the most job openings for Director Of Restaurant jobs include:

Director of Restaurant Operations

SSP America

Windsor Locks, CT • On-site

$100K - $120K/yr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 17 days ago


SSP America rating

6.4

Company rating: 6.4 out of 10

Based on 37 frontline employees who took The Breakroom Quiz

120th of 466 rated hospitality employers


Job description

Bradley International Airport (BDL) - Windsor Locks, CT

$100,000 - $120,000 Base Salary + Performance Bonus + Comprehensive Benefits

LeadaHigh-ImpactAirportFood&BeverageOperation

SSP America is seeking an accomplished Director of Operations to lead a complex, multi-brand food and beverage operation at Bradley International Airport (BDL).

This opportunity is designed for an experienced airport food & beverage operator who has successfully led large-scale, unionized, multi-unit operations and has a proven ability to build high-performing leadership teams, improve operational performance, and deliver sustainable financial results.

This is not a maintenance role.

We are seeking a transformational leader who thrives in complex operating environments and creates a culture of accountability through disciplined execution, exceptional people leadership, and strong labor partnerships.


What You'll Lead

  • Multi-unit airport restaurant portfolio
  • $20M+ annual managed sales
  • Multiple General Managers and restaurant leadership teams
  • Unionized workforce
  • Partnership with Airport Authority, brand partners, labor representatives and cross-functional Support Center teams

What Success Looks Like

The successful candidate has demonstrated success:

  • Leading complex airport food & beverage operations through periods of change and growth.
  • Building high-performing General Managers through coaching, accountability, and succession planning.
  • Developing productive labor-management relationships while effectively leading within a collective bargaining environment.
  • Driving measurable improvements in financial performance, guest experience, and operational execution.
  • Creating a culture of accountability, professionalism, and operational excellence.
  • Leading multiple concepts simultaneously while balancing brand standards, labor, food safety, inventory controls, and financial performance.

Required Qualifications

To be successful in this role, candidates must demonstrate experience in the following areas:

  • Minimum 10 years of progressive operational leadership with increasing responsibility across multi-unit restaurant or food & beverage operations.
  • Current or recent leadership of multiple restaurant locations, including direct leadership and development of multiple General Managers responsible for independent business units.
  • Full P&L accountability for a multi-unit portfolio generating at least $20 million in annual managed sales.
  • Demonstrated success leading complex airport food & beverage operations or similarly regulated, high-volume, multi-unit environments.
  • Proven experience leading unionized operations, including labor relations, contract compliance, issue resolution, and productive partnership with union representatives.
  • Demonstrated ability to develop senior operational leaders through coaching, succession planning, performance management, and accountability.
  • Proven success improving operational performance through financial analysis, labor optimization, inventory controls, operational discipline, and strategic business planning.
  • Experience partnering with executive leadership and cross-functional business partners to drive operational and financial results.

Preferred Qualifications

  • Director of Operations or Regional Operations leadership experience within airport food & beverage operations.
  • Experience leading large, geographically dispersed, multi-brand restaurant portfolios.
  • Demonstrated success leading operational turnarounds or improving underperforming multi-unit businesses.

Why SSP America?

At SSP America, we don't simply operate restaurants - we create exceptional dining experiences for travelers across North America.

We're looking for leaders who embrace challenge, inspire high-performing teams, and know how to build strong operational cultures while delivering exceptional business results.

If you've successfully led complex airport food & beverage operations and are ready to make a lasting impact, we'd like to meet you.

Benefits:

  • Medical, Dental and Vision
  • Basic Life & AD&D Insurance
  • EAP
  • Voluntary Benefits: Life AD&D, Accident, Critical Illness, Hospital Indemnity, Pet Insurance
  • SSP 401(k) Plan with Employer Matching
  • PTO
  • Paid Holidays
  • Paid Sick Leave
  • Bonus Eligibility
Additional Statements

SSP America is an equal opportunity employer. All decisions concerning the employment relationship will be made without regard to race, color, national origin, religion, sex, sexual orientation, gender identity or expression, veteran status, age, disability, genetic information, or and other status or characteristic protected by federal, state, or local law. SSP America will provide reasonable accommodations during the application and interview process upon request as required to comply with applicable laws.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.


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