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Director Of Rental Operations Jobs in Nevada (NOW HIRING)

IntouchCX

Director of Operations

Las Vegas, NV · On-site

$100K - $120K/yr

We're hiring a Director of Operations to be involved in all facets of the contact center operations including hiring, training, quality control, reporting, performance optimization and partner ...

Chick-fil-A

Director of Operations

Reno, NV

$20 - $24/hr

As Operational Director, you will be a vital part of creating a supportive, empowering work environment where our people can learn new skills and build lasting, meaningful relationships. We will ...

Chick-fil-A

Director of Operations

Reno, NV · On-site

$20 - $24/hr

As Operational Director, you will be a vital part of creating a supportive, empowering work environment where our people can learn new skills and build lasting, meaningful relationships. We will ...

SupportFinity™

Director of Operations

Las Vegas, NV · On-site

$120 - $190/hr

The Director of Operations is responsible for overseeing all aspects of manufacturing processes, ensuring efficiency, quality, and compliance while leading teams to achieve production goals. Duties ...

NRI USA LLC

Director of Operations

Henderson, NV · On-site

A Day in the Life The Director of Operations is responsible for all budgetary, people development and operations objectives to meet client's needs and create a positive overall experience. The ...

NRI 3PL

Director of Operations

Henderson, NV · On-site

A Day in the Life The Director of Operations is responsible for all budgetary, people development and operations objectives to meet client's needs and create a positive overall experience. The ...

Salvation Army

Director of Operations

Las Vegas, NV · On-site

Oversee, via Family Services, rental and utility assistance, rapid rehousing, case management ... Director of Operations. PHYSICAL REQUIREMENTS: Qualified individuals must be able to perform the ...

Las Vegas Distillery

Be Seen First

Director of Hospitality Operations

Henderson, NV · On-site

$90K - $120K/yr

Director of Hospitality Operations Las Vegas Distillery | On-Site, Henderson NV Run the guest experience at Las Vegas's premier craft distillery. Las Vegas Distillery is a fast-growing craft spirits ...

TMG Nevada

Director of Operations (2497)

Las Vegas, NV · On-site

$85K - $115K/yr

The Director of Operations will be responsible for driving operational efficiency, strategy execution, and the overall performance of our transportation network. This role demands strong leadership ...

GMTCare

Director of Operations (2497)

Las Vegas, NV · On-site

The Director of Operations will be responsible for driving operational efficiency, strategy execution, and the overall performance of our transportation network. This role demands strong leadership ...

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Director Of Rental Operations information

What does a director of rental operations do?

A Director of Rental Operations oversees the daily operations and strategic direction of a rental business, such as car, equipment, or property rentals. They manage staff, ensure customer satisfaction, optimize inventory, and implement policies to maximize profitability. This role often involves analyzing market trends, developing rental pricing strategies, and ensuring regulatory compliance. Additionally, they work closely with other departments to streamline processes and improve operational efficiency.

What are the key skills and qualifications needed to thrive as a director of rental operations, and why are they important?

To thrive as a Director of Rental Operations, you need strong leadership, operational management experience, and a background in business administration or a related field. Familiarity with property management software, CRM systems, and industry certifications like Certified Property Manager (CPM) are highly beneficial. Exceptional communication, problem-solving, and strategic planning skills help in managing teams and building client relationships. These competencies ensure efficient operations, tenant satisfaction, and profitability in a competitive rental market.

What are some common challenges faced by a director of rental operations, and how can they be addressed?

A Director of Rental Operations often faces challenges such as optimizing fleet utilization, managing high customer expectations, and ensuring consistent service quality across multiple locations. Addressing these challenges requires strong analytical skills to monitor key performance indicators, effective communication to align teams, and implementing standardized operating procedures. Building a culture of continuous improvement and leveraging technology for inventory management can also help in overcoming these obstacles and driving operational excellence.

What is the difference between Director Of Rental Operations vs Rental Manager?

AspectDirector Of Rental OperationsRental Manager
ResponsibilitiesOversees multiple locations, develops rental strategies, manages large teams, and aligns rental operations with company goals.Manages daily rental activities at a specific location, supervises staff, and ensures customer satisfaction.
CredentialsTypically requires extensive experience in rental or property management, often a bachelor's degree in business or related field.Usually requires experience in rental operations, customer service skills, and sometimes a relevant certification.
Work EnvironmentCorporate offices and multiple rental sites, strategic planning focus.On-site at rental locations, operational focus.

The main difference is that the Director Of Rental Operations has a broader, strategic role overseeing multiple locations and aligning operations with company goals, while the Rental Manager focuses on daily management at a specific site. Both roles require experience in rental management, but the director's position involves higher-level planning and leadership.

What are popular job titles related to Director Of Rental Operations jobs in Nevada?

For Director Of Rental Operations jobs in Nevada, the most frequently searched job titles are:

What job categories do people searching Director Of Rental Operations jobs in Nevada look for?

The top searched job categories for Director Of Rental Operations jobs in Nevada are:

What cities in Nevada are hiring for Director Of Rental Operations jobs?

Cities in Nevada with the most Director Of Rental Operations job openings:

Director Of Rental Operations jobs near you

Director of Operations

IntouchCX

Las Vegas, NV • On-site

$100K - $120K/yr

Full-time

Medical, Dental, Vision, PTO

Posted 25 days ago

Key responsibilities

  • Drive best practices in all areas of contact center operations.

  • Ensure proper planning, staffing, training, and development across all teams.

  • Monitor and optimize performance through client-specific KPIs and ensure Service Level Agreements are met.

IntouchCX rating

4.9

Company rating: 4.9 out of 10

Based on 48 frontline employees who took The Breakroom Quiz

58th of 72 rated call and contact centers

Job description

About IntouchCX
IntouchCX is a global leader in digital customer experience management, back office processing, trust & safety solutions, and AI services. For over 25 years, we've scaled with soul, building trusted long-term partnerships and empowering our people to drive positive change.
About the Job
Are you looking for an exciting new challenge? IntouchCX is looking for you!
As one of the world's leading outsourcing companies, IntouchCX is seeking our next generation of leaders. By fostering a bold and competitive culture, we set the bar for excellence, both internally and within the BPO industry.
We're hiring a Director of Operations to be involved in all facets of the contact center operations including hiring, training, quality control, reporting, performance optimization and partner services. Our ideal candidate is a fearless leader with a drive to deliver extraordinary results.
As Director of Operations, You Will...
  • Drive "best practices" in all areas of responsibility
  • Ensure proper planning, staffing, training and development is achieved across all teams
  • Be responsible for ramp-up drives and goals
  • Create action plans for continuous growth and improvement, business development and client satisfaction
  • Drive results and performance optimization through client specific internal KPIs and financials, while ensuring Service Level Agreements are met with optimum quality and service
  • Direct and audit to ensure adherence to corporate policies and processes, while honoring client specific policies & processes
  • Support and drive the IntouchCX culture within teams and at our campuses, while also integrating partner culture
  • Motivate and inspire teams, while building trusting relationships throughout the organization
  • Develop and execute motivational incentives on the floor
  • Partner with stakeholders across the organization in a collaborative manner to ensure consistency within Operations
  • Maintain close auditing cadence through reporting, observations and personal contact
  • Work directly with Operations Workforce Optimization teams to deliver client staffing requirements

As Director of Operations, You Have...
  • Post-secondary diploma or degree with a major in Business
  • 7 - 9 years of experience in contact center leadership, including managing cross-functional teams
  • 5 years of relevant experience in client relationship management
  • Experience in analyzing/influencing profit & loss statements and performing cost analysis
  • Experience with maintaining and developing operational statistics, financial management information and results reporting
  • Excellent communication skills (listening, verbal and written) with the ability to communicate with various positions and departments
  • Excellent organizational and time management skills with the ability to work under tight deadlines
  • The ability and motivation to meet program and internal business KPIs
  • The ability to implement change and innovation throughout teams

IntouchCX is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
Any applicant who, because of a disability, needs accommodation or assistance in completing an application or at any time during the application process should contact the Recruiting department and/or the Human Resources department. IntouchCX also provides reasonable accommodations to employees with disabilities consistent with its obligations under the law.
U.S Department of Labor Posters
Benefits of Working as a Director of Operations...
  • Industry-leading medical, vision, and dental benefit plans paid by the employee + paid time off and sick time leave benefits (where applicable by legislation)
  • Amazing career growth opportunities

What IntouchCX employees say

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