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Director Of Program Operations Jobs in Windsor, CT

Coordinate and track program tasks; providing managers with analytical information for making decisions on the aspects of organizational operations relative to the effectiveness and efficiency of ...

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Director Of Program Operations information

See Windsor, CT salary details

$33.8K

$107.2K

$178.7K

How much do director of program operations jobs pay per year?

As of Aug 11, 2026, the average yearly pay for director of program operations in Windsor, CT is $107,197.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,200.00 and $134,900.00 per year, depending on experience, location, and employer.

How does a director of program operations typically collaborate with cross-functional teams to ensure program success?

As a Director of Program Operations, you will frequently collaborate with cross-functional teams such as finance, human resources, project management, and external partners. You are responsible for facilitating clear communication, aligning resources, and ensuring that all departments are working toward shared objectives. Effective Directors often lead regular interdepartmental meetings, oversee progress updates, and swiftly resolve any roadblocks. This collaboration is essential for driving program efficiency, achieving milestones on time, and ultimately delivering successful outcomes.

What are the key skills and qualifications needed to thrive as a director of program operations, and why are they important?

To thrive as a Director Of Program Operations, you need strong leadership, strategic planning, and project management skills, often supported by a bachelor's or master's degree in business, management, or a related field. Familiarity with project management software (such as Asana or MS Project), budgeting tools, and data analysis systems is typically required. Exceptional communication, decision-making, and problem-solving abilities help you lead teams and drive organizational goals. These competencies ensure programs run efficiently, meet objectives, and adapt to organizational needs.

What is the difference between Director Of Program Operations vs Program Manager?

AspectDirector Of Program OperationsProgram Manager
ResponsibilitiesOversees multiple projects and programs, sets strategic goals, manages teams, and aligns programs with organizational objectives.Manages specific projects, coordinates resources, and ensures project deliverables are met within scope and budget.
Required CredentialsBachelor's degree; often master's; experience in program management; leadership skills.Bachelor's degree; project management experience; certifications like PMP are common.
Work EnvironmentExecutive-level setting, often in corporate or nonprofit organizations, with strategic planning focus.Project teams, cross-functional departments, and operational settings.

The main difference is that the Director Of Program Operations focuses on strategic oversight and managing multiple programs, while a Program Manager handles individual projects. The director role involves higher-level planning and leadership, whereas the program manager concentrates on day-to-day project execution.

What job categories do people searching Director Of Program Operations jobs in Windsor, CT look for? The top searched job categories for Director Of Program Operations jobs in Windsor, CT are:
What cities near Windsor, CT are hiring for Director Of Program Operations jobs? Cities near Windsor, CT with the most Director Of Program Operations job openings:

Director of Restaurant Operations

SSP America

Windsor Locks, CT • On-site

$100K - $120K/yr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 4 days ago


SSP America rating

6.3

Company rating: 6.3 out of 10

Based on 36 frontline employees who took The Breakroom Quiz

139th of 463 rated hospitality employers


Job description

Bradley International Airport (BDL) - Windsor Locks, CT

$100,000 - $120,000 Base Salary + Performance Bonus + Comprehensive Benefits

LeadaHigh-ImpactAirportFood&BeverageOperation

SSP America is seeking an accomplished Director of Operations to lead a complex, multi-brand food and beverage operation at Bradley International Airport (BDL).

This opportunity is designed for an experienced airport food & beverage operator who has successfully led large-scale, unionized, multi-unit operations and has a proven ability to build high-performing leadership teams, improve operational performance, and deliver sustainable financial results.

This is not a maintenance role.

We are seeking a transformational leader who thrives in complex operating environments and creates a culture of accountability through disciplined execution, exceptional people leadership, and strong labor partnerships.


What You'll Lead

  • Multi-unit airport restaurant portfolio
  • $20M+ annual managed sales
  • Multiple General Managers and restaurant leadership teams
  • Unionized workforce
  • Partnership with Airport Authority, brand partners, labor representatives and cross-functional Support Center teams

What Success Looks Like

The successful candidate has demonstrated success:

  • Leading complex airport food & beverage operations through periods of change and growth.
  • Building high-performing General Managers through coaching, accountability, and succession planning.
  • Developing productive labor-management relationships while effectively leading within a collective bargaining environment.
  • Driving measurable improvements in financial performance, guest experience, and operational execution.
  • Creating a culture of accountability, professionalism, and operational excellence.
  • Leading multiple concepts simultaneously while balancing brand standards, labor, food safety, inventory controls, and financial performance.

Required Qualifications

To be successful in this role, candidates must demonstrate experience in the following areas:

  • Minimum 10 years of progressive operational leadership with increasing responsibility across multi-unit restaurant or food & beverage operations.
  • Current or recent leadership of multiple restaurant locations, including direct leadership and development of multiple General Managers responsible for independent business units.
  • Full P&L accountability for a multi-unit portfolio generating at least $20 million in annual managed sales.
  • Demonstrated success leading complex airport food & beverage operations or similarly regulated, high-volume, multi-unit environments.
  • Proven experience leading unionized operations, including labor relations, contract compliance, issue resolution, and productive partnership with union representatives.
  • Demonstrated ability to develop senior operational leaders through coaching, succession planning, performance management, and accountability.
  • Proven success improving operational performance through financial analysis, labor optimization, inventory controls, operational discipline, and strategic business planning.
  • Experience partnering with executive leadership and cross-functional business partners to drive operational and financial results.

Preferred Qualifications

  • Director of Operations or Regional Operations leadership experience within airport food & beverage operations.
  • Experience leading large, geographically dispersed, multi-brand restaurant portfolios.
  • Demonstrated success leading operational turnarounds or improving underperforming multi-unit businesses.

Why SSP America?

At SSP America, we don't simply operate restaurants - we create exceptional dining experiences for travelers across North America.

We're looking for leaders who embrace challenge, inspire high-performing teams, and know how to build strong operational cultures while delivering exceptional business results.

If you've successfully led complex airport food & beverage operations and are ready to make a lasting impact, we'd like to meet you.

Benefits:

  • Medical, Dental and Vision
  • Basic Life & AD&D Insurance
  • EAP
  • Voluntary Benefits: Life AD&D, Accident, Critical Illness, Hospital Indemnity, Pet Insurance
  • SSP 401(k) Plan with Employer Matching
  • PTO
  • Paid Holidays
  • Paid Sick Leave
  • Bonus Eligibility
Additional Statements

SSP America is an equal opportunity employer. All decisions concerning the employment relationship will be made without regard to race, color, national origin, religion, sex, sexual orientation, gender identity or expression, veteran status, age, disability, genetic information, or and other status or characteristic protected by federal, state, or local law. SSP America will provide reasonable accommodations during the application and interview process upon request as required to comply with applicable laws.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.


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