Director Of Program Operations Jobs in Lubbock, TX

Are you a high-impact operational leader who thrives in fast-paced, multi-market healthcare environments? Do you have the strategic mindset, leadership presence, and operational discipline to scale teams and drive measurable performance across a region?

Enable Dental is seeking a dynamic and experienced Regional Director of Operations (RDO) to lead and support multiple Texas markets during an exciting phase of rapid expansion across the state. This is a unique opportunity to join a mission-driven healthcare organization transforming access to dental care for underserved populations.

This is not a back-office operations role. This is a high-visibility leadership opportunity where your decisions directly impact patient care, operational success, regional growth, and the future expansion of a mission-driven healthcare organization.

If you are energized by leading people, optimizing operations, driving growth, and building scalable systems—while making a meaningful impact on patients’ lives—this role is for you.

Enable Dental is redefining how dental care is delivered.

We provide comprehensive mobile dental services directly to patients in assisted living facilities, skilled nursing facilities, PACE programs, and other community-based settings. Through innovative mobile healthcare technology and an exceptional clinical team, we improve oral health outcomes and enhance quality of life for thousands of patients who otherwise face barriers to care.

As one of the fastest-growing mobile healthcare organizations in the region, we are building a high-performance culture centered on:

• Operational excellence
• Accountability
• Innovation
• Compassionate patient care
• Team collaboration
• Continuous improvement

At Enable Dental, your leadership directly impacts patient access, clinical outcomes, operational success, and the continued growth of an organization making a real difference in underserved communities every day.

As the Regional Director of Operations, you will serve as the senior operational leader for the Texas region, overseeing multiple markets and Clinical Team Managers. You will be responsible for regional operational performance, growth initiatives, team leadership, client relationships, and overall execution.

This role combines executive-level strategy with hands-on operational leadership and requires someone who thrives in fast-paced, high-growth environments. You will have the opportunity to build infrastructure, develop high-performing leaders, influence company growth, and create scalable operational excellence across Texas markets.

This position requires regular travel throughout Texas and candidates must reside in Texas. Primary regions of travel and operational oversight include Dallas, Austin, Houston, and Lubbock.

Requirements

• Own regional operational performance, including revenue growth, labor management, gross margin, and operational efficiency
• Establish and drive accountability through KPIs, dashboards, reporting, and structured operating rhythms
• Ensure consistent execution and performance standards across all markets
• Monitor regional trends and proactively implement performance improvement initiatives

• Directly coach, mentor, and develop Clinical Team Managers
• Build a culture of ownership, accountability, and data-driven decision making
• Conduct regular one-on-one meetings, business reviews, and performance evaluations
• Support leadership development and succession planning across the region

• Implement scalable operational best practices across multiple markets
• Identify and remove barriers impacting scheduling, staffing, logistics, productivity, and patient experience
• Improve operational workflows and cross-functional coordination
• Ensure consistent execution of company policies, procedures, and service standards

• Execute regional growth strategies focused on provider productivity, visit volume, and market penetration
• Support successful launches, ramp-ups, and integration of new Texas markets
• Partner with internal teams to improve operational execution and business development initiatives
• Drive operational readiness during periods of rapid expansion

• Serve as an executive liaison for key client relationships, including PACE programs and facility partners
• Resolve escalations and operational concerns in partnership with cross-functional leadership
• Maintain strong client satisfaction, retention, and long-term partnership growth
• Ensure operational alignment that supports exceptional service delivery

• Maintain a strong presence within regional markets through regular travel and site visits
• Observe field operations and provide real-time coaching and support
• Reinforce operational standards, leadership expectations, and company culture
• Conduct routine operational reviews and team check-ins across markets

• 12+ years of experience in multi-site healthcare or service operations leadership
• 7+ years of people management experience
• Proven success managing regional or multi-market operations with $5M+ P&L responsibility
• Strong financial acumen including budgeting, forecasting, margin management, and operational analysis
• Demonstrated success scaling operations in a high-growth or rapid-expansion environment
• Ability to lead through influence, accountability, and performance management
• Strong problem-solving, organizational, and decision-making skills
• Excellent communication and leadership presence across all organizational levels

• Mobile healthcare operations experience strongly preferred
• Bachelor’s degree preferred; significant applicable leadership experience may be considered in lieu of degree
• MBA or Master’s in Healthcare Administration is a plus

• Must reside in Texas
• Primary travel regions include Dallas, Austin, Houston, San Antonio and Lubbock
• Ability and willingness to travel regularly throughout assigned Texas markets
• Travel expected at least monthly and may increase based on business needs

Benefits

Enable Dental recognizes and rewards strong leadership. We are looking for an operator who wants to grow with an organization positioned for continued expansion and long-term success.

We offer a highly competitive compensation of $95-105k base with bonusing structure that totals $140k annually as well as a benefits package designed to support both your professional growth and personal well-being.

• Competitive base salary; negotiable for the right candidate
• Lucrative performance-based bonus opportunity
• Executive leadership visibility and influence within a rapidly expanding organization
• Significant career growth opportunity as the company scales
• Mission-driven culture focused on innovation, collaboration, and operational excellence
• Leadership role with direct influence on regional growth, operations, and strategic expansion
• Opportunity to help shape the future of mobile healthcare delivery in Texas
• Comprehensive Medical, Dental, and Vision Insurance
• 401(k) with Company Percentage Match
• Short-Term Disability (STD) Insurance
• Long-Term Disability (LTD) Insurance
• Company-Paid Life Insurance
• Generous Paid Time Off (PTO)
• Nine (9) Paid Major Holidays