Director Of Program Operations Jobs in Gardner, MA

The Department of State Police is seeking a Director of Training, who will supervise the delivery of statutorily mandated police training. This position will lead the design, delivery, and continuous improvement of a comprehensive training program that prepares personnel to perform at a high standard of readiness, discipline, professionalism, and operational effectiveness. This individual will apply military and paramilitary leadership principles - structure, accountability, mission focus, and after-action review - to build modern training systems that support agency goals, workforce development, safety, compliance and operational excellence.

The Director of Training supervises daily training operations at the Massachusetts State Police Academy in New Braintree and coordinates with the Lieutenant Colonel of the Division of Standards and Training (DST), the Commandant and Academy staff to ensure that training programs delivered at the Academy meet statutory requirements and is being conducted in accordance to State Police policy and standards.  The Director of Training monitors training delivery within the Academy to ensure consistency and quality of delivery. The Director of Training is a liaison to other departments, including, but not limited to POST, Municipal Police Training Committee (MPTC) and Executive Office of Public Safety and Security (EOPSS) to provide information on specific training programs. The Director of Training is responsible for long and short term planning to ensure that the goals of the State Police Colonel are met in a timely manner. 

Job duties include but are not limited to:

         Develop and oversee agency-wide training strategy, curriculum and readiness initiatives are aligned to mission priorities, policy, and operational requirements.

         Translate paramilitary training methods into professional workplace learning programs, including scenario-based instruction, leadership development, performance standards and remedial training. Establish certification processes, qualification tracking, readiness metrics, and documentation systems to ensure compliance, consistency, and continuous improvement.

         Advise agency leadership on training needs, resource allocation, policy implications, and workforce preparedness; mentor supervisors and emerging leaders in communication, accountability, and performance management.

         Collaborate with Training Directors in other states, the MPTC, POST, local law enforcement agencies and Federal partners to ensure that training delivered satisfies the agency and statutory requirements.  Develop and maintain working relationships with agencies and regional groups to ensure the communication is essential to successful training and achievement of goals.

         Supervise instructors, facilitators, and subject matter experts. Establish quality standards for delivery; evaluate effectiveness; and implement after-action reviews and lessons learned processes.

Preferred Qualifications:

         Adult learning principles, leadership development, performance evaluation, readiness systems, and scenario-based training.

         Skill in translating military or paramilitary concepts into effective civilian workplace training.

         Ability to lead teams, set standards, enforce accountability, communicate clearly, coach others, analyze performance data, manage competing priorities, and build programs that improve workforce capability and operational effectiveness.

Preferred Experience:

         Seven years of experience in a training and/or education.

         Three years of experience supervising a training program or related work unit.

         Experience with program evaluations.

         Experience with teaching, curriculum development, and learning environments.

         Experience with record keeping systems.

         Experience in the direct delivery of training for law enforcement Knowledge of instructional design and implementation.

MINIMUM ENTRANCE REQUIREMENTS:

Applicants must have at least (A) six (6) years of full-time or, equivalent part-time, professional, administrative, supervisory, or managerial experience in business administration, business management, public administration, public management, clinical administration or clinical management of which (B) at least two (2) years must have been in a project management, supervisory or managerial capacity or (C) any equivalent combination of the required experience and substitutions below.

Substitutions:

I. A certificate in a relevant or related field may be substituted for one (1) year of the required (A) experience.

II. A Bachelor's degree in a related field may be substituted for two (2) years of the required (A) experience.

III. A Graduate degree in a related field may be substituted for three (3) years of the required (A) experience.

IV. A Doctorate degree in a related field may be substituted for four (4) years of the required (A) experience.

Comprehensive Benefits

When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future.

Want the specifics? Explore our Employee Benefits and Rewards!

An Equal Opportunity / Affirmative Action Employer.  Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.

The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law.  Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don't meet 100% of the job requirements.  We encourage individuals who believe they have the skills necessary to thrive to apply for this role.