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Director Of Performance Improvement Jobs (NOW HIRING)

The Director of Performance Creative is a brand new role - the first of its kind at Sundays - built around three numbers: ad volume (scaling from roughly 20 to 1,000 net-new ads a month), ad quality ...

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$59.5K

$119.3K

$165K

How much do director of performance improvement jobs pay per year?

As of Sep 13, 2026, the average yearly pay for director of performance improvement in the United States is $119,323.00, according to ZipRecruiter salary data. Most workers in this role earn between $93,500.00 and $147,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a director of performance improvement?

To excel as a Director of Performance Improvement, you need expertise in quality management, process improvement methodologies (such as Lean or Six Sigma), data analysis, and a relevant degree—often in healthcare administration or a related field. Familiarity with performance measurement tools, project management software, and certifications like Six Sigma Black Belt or Certified Professional in Healthcare Quality (CPHQ) are commonly required. Exceptional leadership, communication, and change management skills help drive organizational improvement initiatives and engage diverse teams. These competencies are vital for identifying opportunities, implementing sustainable improvements, and ensuring the organization meets regulatory and quality standards.

How does a director of performance improvement typically collaborate with other departments to drive organizational change?

A Director of Performance Improvement works closely with leaders from clinical, operational, and administrative departments to identify areas for process optimization and implement best practices. Collaboration often involves facilitating cross-functional meetings, aligning improvement initiatives with organizational goals, and ensuring open communication so that changes are adopted smoothly. This role requires strong relationship-building skills, as success depends on gaining buy-in from diverse stakeholders and fostering a culture of continuous improvement across the organization.

What does a director of performance improvement do?

A director of performance improvement oversees initiatives to enhance organizational efficiency, quality, and patient outcomes in healthcare or operational settings. They analyze data, develop strategies, and lead teams to implement process improvements, often using tools like Lean or Six Sigma, and require strong leadership and analytical skills.
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Infographic showing various Director Of Performance Improvement job openings in the United States as of September 2026, with employment types broken down into 1% Internship, 1% As Needed, 86% Full Time, 10% Part Time, and 2% Contract. Highlights an 80% Physical, 2% Hybrid, and 18% Remote job distribution, with an average salary of $119,323 per year, or $57.4 per hour.

DIRECTOR OF QUALITY ASSURANCE & PERFORMANCE IMPROVEMENT

Baltimore, MD • On-site

$71K - $92K/yr

Full-time

Posted 12 days ago


State Of Maryland rating

7.7

Company rating: 7.7 out of 10

Based on 127 frontline employees who took The Breakroom Quiz


Job description

GRADE
STD0017
LOCATION OF POSITION
MDH Maryland Board of Nursing
4140 Patterson Avenue
Baltimore, MD 21215
Main Purpose of Job
The Director of Quality Assurance and Performance Improvement (QAPI) plays a critical leadership role in advancing the Maryland Board of Nursing's mission to protect public health through effective regulation of nursing practice. This position will design, organize, implement, and maintain a comprehensive quality assurance and performance improvement program that ensures regulatory compliance, data-driven decision-making, and continuous improvement across all Board functions. The Director will also provide strategic oversight, supervision, and subject matter expertise in auditing, process evaluation, performance measurement, and policy development, and act as a key advisor to the Executive and Deputy Directors.
MINIMUM QUALIFICATIONS
Education: Graduation from an accredited high school or possession of a high school equivalency certificate.
Experience: Five years of administrative staff or professional work.
Notes:
1. Candidates may substitute 30 credit hours from an accredited college or university for each year up to four years of the required experience.
2. Candidates may substitute the possession of a Bachelor's degree from an accredited college or university and one year of experience in administrative staff or professional work for the required experience.
3. Candidates may substitute the possession of a Master's degree from an accredited college or university for the required experience.
4. Candidates may substitute U.S. Armed Forces military service experience as a commissioned officer involving staff work related to the administration of rules, regulations, policy, procedures and processes, or overseeing or coordinating unit operations or functioning as a staff assistant to a higher ranking commissioned officer on a year-for- year basis for the required experience.
DESIRED OR PREFERRED QUALIFICATIONS
The desired candidate should possess:
  • Experience in Quality Assurance methodologies (e.g., Plan-Do-Study-Act, Root Cause Analysis, Six Sigma)
  • Experience/Knowledge in Risk Management
  • Experience/Knowledge of the Nurse Practice Acts, and regulations which pertain to varied departments within the Maryland Board of Nursing
  • Experience/Knowledge and awareness of Healthcare Regulations as well as the innate ability to understand, interpret and apply laws, rules and regulations governing medical programs and nursing services
  • Experience preparing clear and concise evaluations and reports
  • Experience effectively communicating information (both verbally and written)
  • Experience/knowledge in data collection and analysis-proficiency in reviewing audits, compliance reports, and performance indicators

LICENSES, REGISTRATIONS AND CERTIFICATIONS
Employees in this classification may be assigned duties which require the operation of a motor vehicle. Employees assigned such duties will be required to possess a motor vehicle operator's license valid in the State of Maryland.
SELECTION PROCESS
Applicants who meet the minimum (and selective) qualifications will be included in further evaluation. The evaluation may be a rating of your application based on your education, training and experience as they relate to the requirements of the position. Therefore, it is essential that you provide complete and accurate information on your application. Please report all related education, experience, dates and hours of work. Clearly indicate your college degree and major on your application, if applicable. For education obtained outside the U.S., any job offer will be contingent on the candidate providing an evaluation for equivalency by a foreign credential evaluation service prior to starting employment (and may be requested prior to interview).
Complete applications must be submitted by the closing date. Information submitted after this date will not be added.
Incorrect application forms will not be accepted. Resumes will not be accepted in lieu of a completed application.
Candidates may remain on the certified eligible list for a period of at least one year. The resulting certified eligible list for this recruitment may be used for similar positions in this or other State agencies.
BENEFITS
STATE OF MARYLAND BENEFITS
FURTHER INSTRUCTIONS
Online applications are highly recommended. However, if you are unable to apply online, the paper application (and supplemental questionnaire) may be submitted to MDH, Recruitment and Selection Division, 201 W. Preston St., Room 114-B, Baltimore, MD 21201. Paper application materials must be received by 5 pm, close of business, on the closing date for the recruitment, no postmarks will be accepted.
If additional information is required, the preferred method is to upload. If you are unable to upload, please fax the requested information to 410-333-5689. Only additional materials that are required will be accepted for this recruitment. All additional information must be received by the closing date and time.
For questions regarding this recruitment, please contact the MDH Recruitment and Selection Division at 410-767-1251.
If you are having difficulty with your user account or have general questions about the online application system, please contact the MD Department of Budget and Management, Recruitment and Examination Division at 410-767-4850 or Application.Help@maryland.gov.
Appropriate accommodations for individuals with disabilities are available upon request by calling: 410-767-1251 or MD TTY Relay Service 1-800-735-2258.
We thank our Veterans for their service to our country.
People with disabilities and bilingual candidates are encouraged to apply.
As an equal opportunity employer, Maryland is committed to recruitment, retaining and promoting employees who are reflective of the State's diversity.

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