ZipRecruiter

Log In

1

Director Of Partner Operations Jobs in Nevada (NOW HIRING)

IntouchCX

Director of Operations

Las Vegas, NV · On-site

$100K - $120K/yr

For over 25 years, we've scaled with soul, building trusted long-term partnerships and empowering ... As Director of Operations, You Will... * Drive "best practices" in all areas of responsibility

Chick-fil-A

Director of Operations

Reno, NV · On-site

$20 - $24/hr

A proactive and strategic partner As the leader responsible for all front of house and back of ... As Operational Director, you will be a vital part of creating a supportive, empowering work ...

Chick-fil-A

Director of Operations

Reno, NV

$20 - $24/hr

A proactive and strategic partner As the leader responsible for all front of house and back of ... As Operational Director, you will be a vital part of creating a supportive, empowering work ...

SupportFinity™

Director of Operations

Las Vegas, NV · On-site

$120 - $190/hr

The Director of Operations is responsible for overseeing all aspects of manufacturing processes, ensuring efficiency, quality, and compliance while leading teams to achieve production goals. Duties ...

Salvation Army

Director of Operations

Las Vegas, NV · On-site

Partner closely with the County Coordinator to develop and implement annual and multi-year plans ... Social Services and Program Operations Oversight * Oversee the Director of Social Services ...

NRI 3PL

Director of Operations

Henderson, NV · On-site

A Day in the Life The Director of Operations is responsible for all budgetary, people development and operations objectives to meet client's needs and create a positive overall experience. The ...

NRI USA LLC

Director of Operations

Henderson, NV · On-site

A Day in the Life The Director of Operations is responsible for all budgetary, people development and operations objectives to meet client's needs and create a positive overall experience. The ...

Las Vegas Distillery

Be Seen First

Director of Hospitality Operations

Henderson, NV · On-site

$90K - $120K/yr

Director of Hospitality Operations Las Vegas Distillery | On-Site, Henderson NV Run the guest ... Partner with the Lead Bartender and Kitchen Manager on all menu items, cocktails and seasonal ...

TMG Nevada

Director of Operations (2497)

Las Vegas, NV · On-site

$85K - $115K/yr

Headquartered in Las Vegas, NV, TMG partners with NEMT providers to deliver operational ... The Director of Operations will be responsible for driving operational efficiency, strategy ...

NaphCare

Director of Jail Operations

Las Vegas, NV · On-site

... Director of Jails Operations . We will teach you our proven methods of correctional healthcare as ... NaphCare partners with correctional facilities across the nation to provide proactive, patient ...

Naphcare, Inc.

Director of Jail Operations

Las Vegas, NV · On-site

$120 - $180/hr

... Director of Jails Operations .We will teach you our proven methods of correctional healthcare as ... NaphCare partners with correctional facilities across the nation to provide proactive, patient ...

New

next page

Showing results 1-20

All JobsOf Partner Operations JobsDirector Of Partner Operations JobsDirector Of Partner Operations Jobs in Nevada

Director Of Partner Operations information

What does a director of partner operations do?

A Director of Partner Operations is responsible for overseeing and optimizing the strategies, processes, and relationships between a company and its external partners. Their role typically involves managing cross-functional teams, developing operational frameworks, and ensuring that partnerships deliver maximum value to both parties. They also analyze performance metrics, identify areas for improvement, and help resolve issues that may arise during collaboration. Directors of Partner Operations often work closely with business development, sales, and product teams to align partner activities with the company’s overall goals.

How does a director of partner operations typically collaborate with cross-functional teams to achieve business goals?

A Director of Partner Operations regularly works alongside sales, marketing, product management, and customer success teams to ensure partner initiatives align with overall business objectives. This collaboration often involves coordinating joint go-to-market strategies, streamlining onboarding processes for new partners, and resolving operational challenges that may arise. Success in this role requires strong communication skills and the ability to balance partner needs with internal priorities, fostering a collaborative environment that drives mutual growth.

What are the key skills and qualifications needed to thrive as a director of partner operations, and why are they important?

To thrive as a Director of Partner Operations, you need expertise in partnership management, operational strategy, and business development, often supported by a relevant bachelor's or master's degree. Familiarity with CRM platforms, data analytics tools, and contract management systems is typically required. Strong leadership, negotiation, and cross-functional communication skills make someone stand out in this position. These abilities are crucial for building effective partnerships, optimizing processes, and driving organizational growth.

What is the difference between Director Of Partner Operations vs Partner Manager?

AspectDirector Of Partner OperationsPartner Manager
ResponsibilitiesOversees strategic partner relationships, manages cross-functional teams, and develops partnership strategies.Manages day-to-day partner relationships, handles negotiations, and ensures partner satisfaction.
Required CredentialsTypically requires a bachelor’s degree, experience in operations or partnerships, and leadership skills.Usually needs a bachelor’s degree, experience in account management or sales, and strong communication skills.
Work EnvironmentCorporate offices, strategic planning sessions, cross-department collaboration.Client-facing meetings, negotiations, and ongoing partner communication.

The Director Of Partner Operations focuses on strategic oversight and leadership in partnership initiatives, while the Partner Manager handles daily relationship management and negotiations. Both roles require relevant experience and skills, but differ mainly in scope and level of responsibility.

Is a director of partner operations a high position?

A director of partner operations is a senior leadership role responsible for managing strategic partnerships and overseeing operational processes. It typically requires extensive experience, leadership skills, and often a background in business development or operations, making it a high-level position within an organization.

What job categories do people searching Director Of Partner Operations jobs in Nevada look for?

The top searched job categories for Director Of Partner Operations jobs in Nevada are:

What cities in Nevada are hiring for Director Of Partner Operations jobs?

Cities in Nevada with the most Director Of Partner Operations job openings:

Director Of Partner Operations jobs near you
Infographic showing various Director Of Partner Operations job openings in Nevada as of August 2026, with employment types broken down into 88% Full Time, 9% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution.

Director of Operations

IntouchCX

Las Vegas, NV • On-site

$100K - $120K/yr

Full-time

Medical, Dental, Vision, PTO

Posted 24 days ago

Key responsibilities

  • Drive best practices in all areas of contact center operations.

  • Ensure proper planning, staffing, training, and development across all teams.

  • Monitor and optimize performance through client-specific KPIs and ensure Service Level Agreements are met.

IntouchCX rating

4.9

Company rating: 4.9 out of 10

Based on 48 frontline employees who took The Breakroom Quiz

58th of 72 rated call and contact centers

Job description

About IntouchCX
IntouchCX is a global leader in digital customer experience management, back office processing, trust & safety solutions, and AI services. For over 25 years, we've scaled with soul, building trusted long-term partnerships and empowering our people to drive positive change.
About the Job
Are you looking for an exciting new challenge? IntouchCX is looking for you!
As one of the world's leading outsourcing companies, IntouchCX is seeking our next generation of leaders. By fostering a bold and competitive culture, we set the bar for excellence, both internally and within the BPO industry.
We're hiring a Director of Operations to be involved in all facets of the contact center operations including hiring, training, quality control, reporting, performance optimization and partner services. Our ideal candidate is a fearless leader with a drive to deliver extraordinary results.
As Director of Operations, You Will...
  • Drive "best practices" in all areas of responsibility
  • Ensure proper planning, staffing, training and development is achieved across all teams
  • Be responsible for ramp-up drives and goals
  • Create action plans for continuous growth and improvement, business development and client satisfaction
  • Drive results and performance optimization through client specific internal KPIs and financials, while ensuring Service Level Agreements are met with optimum quality and service
  • Direct and audit to ensure adherence to corporate policies and processes, while honoring client specific policies & processes
  • Support and drive the IntouchCX culture within teams and at our campuses, while also integrating partner culture
  • Motivate and inspire teams, while building trusting relationships throughout the organization
  • Develop and execute motivational incentives on the floor
  • Partner with stakeholders across the organization in a collaborative manner to ensure consistency within Operations
  • Maintain close auditing cadence through reporting, observations and personal contact
  • Work directly with Operations Workforce Optimization teams to deliver client staffing requirements

As Director of Operations, You Have...
  • Post-secondary diploma or degree with a major in Business
  • 7 - 9 years of experience in contact center leadership, including managing cross-functional teams
  • 5 years of relevant experience in client relationship management
  • Experience in analyzing/influencing profit & loss statements and performing cost analysis
  • Experience with maintaining and developing operational statistics, financial management information and results reporting
  • Excellent communication skills (listening, verbal and written) with the ability to communicate with various positions and departments
  • Excellent organizational and time management skills with the ability to work under tight deadlines
  • The ability and motivation to meet program and internal business KPIs
  • The ability to implement change and innovation throughout teams

IntouchCX is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
Any applicant who, because of a disability, needs accommodation or assistance in completing an application or at any time during the application process should contact the Recruiting department and/or the Human Resources department. IntouchCX also provides reasonable accommodations to employees with disabilities consistent with its obligations under the law.
U.S Department of Labor Posters
Benefits of Working as a Director of Operations...
  • Industry-leading medical, vision, and dental benefit plans paid by the employee + paid time off and sick time leave benefits (where applicable by legislation)
  • Amazing career growth opportunities

What IntouchCX employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply