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Director Of Operations Jobs in Silver Spring, MD

The Director of Operations Fulfillment is responsible for effective and timely shipping/receiving, inventory, assembly, and delivery at the local level. This position will coordinate and manage the ...

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Director Of Operations information

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$35.1K

$111.3K

$185.6K

How much do director of operations jobs pay per year?

As of Sep 8, 2026, the average yearly pay for director of operations in Silver Spring, MD is $111,317.00, according to ZipRecruiter salary data. Most workers in this role earn between $78,000.00 and $140,100.00 per year, depending on experience, location, and employer.

What does a director of operations do?

A Director of Operations oversees the daily activities of a company or organization, ensuring that business processes run efficiently and effectively. They are responsible for implementing policies, managing budgets, optimizing workflows, and coordinating between departments to achieve organizational goals. This role often involves strategic planning, problem-solving, and leading teams to improve productivity and profitability. Directors of Operations play a key part in shaping company culture and driving operational excellence.

What is a director of operations?

The director of operations of a company focuses on the day-to-day functions of a team or department, ensuring that they complete projects in a timely fashion. Working under the order of superior officers in the company, you delegate tasks and responsibilities to the best-suited employees in the department. You also make sure to inform your superiors of the project's status and your ongoing strategy. In addition to your employee management duties, you also focus on the efficiency of the work in regards to financial expenditures. You also evaluate employee performance, including upper management.

What are the key skills and qualifications needed to thrive as a director of operations?

To thrive as a Director of Operations, you need strong leadership, strategic planning, and operational management skills, typically supported by a bachelor’s or master’s degree in business or a related field. Familiarity with enterprise resource planning (ERP) systems, project management tools, and relevant certifications like Six Sigma or PMP is often expected. Exceptional communication, problem-solving, and decision-making abilities help you lead teams and drive organizational efficiency. These competencies are crucial for ensuring seamless business operations, meeting organizational goals, and fostering continuous improvement.

What are some common challenges faced by directors of operations when leading cross-functional teams?

Directors of Operations often encounter challenges such as aligning different departmental goals, managing communication gaps, and balancing competing priorities among team members. Successfully addressing these issues requires strong leadership, clear communication, and the ability to foster collaboration across diverse teams. Directors must also be adept at conflict resolution and change management to ensure that operational objectives are met efficiently while maintaining a positive team dynamic.

Is a director of operations a high position?

A director of operations is a senior management role responsible for overseeing daily business activities, implementing strategies, and ensuring organizational efficiency. It is considered a high-level position often reporting to executives like the CEO or COO, and typically requires extensive experience and leadership skills.

What does a director of operations typically make?

A director of operations typically earns a salary ranging from $80,000 to over $150,000 annually, depending on the industry, company size, and location. They often receive additional compensation such as bonuses, profit sharing, or benefits, and are responsible for overseeing daily business activities, strategic planning, and team management.

What are the most commonly searched types of Of Operations jobs in Silver Spring, MD?

The most popular types of Of Operations jobs in Silver Spring, MD are:

What cities near Silver Spring, MD are hiring for Director Of Operations jobs?

Cities near Silver Spring, MD with the most Director Of Operations job openings:

Infographic showing various Director Of Operations job openings in Silver Spring, MD as of August 2026, with employment types broken down into 87% Full Time, 11% Part Time, and 2% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $111,317 per year, or $53.5 per hour.

$250K - $300K/yr

Full-time

Re-posted 20 days ago


Key responsibilities

  • Manage projects, initiatives, and areas across administrative and business operations to ensure deadlines are met.

  • Work with leadership to develop and implement strategies, initiatives, and policies aligned with the firm's goals.

  • Oversee the optimization of technology, data, and AI adoption to improve operational efficiency.


Job description

With eleven offices across the United States, 450+ attorney and consulting professionals and 350+ business and administrative professionals, Manatt, Phelps & Phillips LLP is a multidisciplinary, integrated national professional services firm known for quality and an extraordinary commitment to clients. The firm's groundbreaking approach-bringing together legal services, advocacy and business strategy-differentiates Manatt from its competitors and positions the firm to provide a unique and compelling value proposition.

Manatt, Phelps & Phillips, LLP is seeking a highly qualified Senior Director of Operations. Reporting to the Firm's Chief Operating Officer (COO) and a member of the Firm's Business Professional Leadership Team, the Senior Director of Operations will be a strategic leader with proven expertise in project/initiative management, managing administrative, real estate/facilities and information services/knowledge management operations, driving organizational efficiency, managing special projects and fostering a culture of excellence in a legal, consulting or professional services environment.

Responsibilities

  • Work with COO to streamline and optimize processes to enhance efficiency and productivity.

  • Work closely with COO, leadership and business teams to develop and implement strategies, initiatives and policies to ensure alignment with the firm's strategy.

  • Lead in the implementation of a firmwide project management team.

  • Manage projects, initiatives and areas across administrative and business operations.

  • Monitor project timelines and deliverable to ensure deadlines met.

  • Identify bottlenecks and propose solutions to enhance workflow.

  • Take ownership of special projects as needed and ensure project goals are met by coordinating resources and activities.

  • Optimize technology, data and AI adoption, including ROI reporting, business intelligence, etc.

  • Work closely with COO and the Information Services/Knowledge Management team ensuring that all aspects for the Firm's library operations are running efficiently and that attorney, consulting and business professionals have access to comprehensive legal and other research resources and support.

  • Works closely with COO, Director of Real Estate and Facilities and Directors of Administration in regard to leases, security, space planning, occupancy, new space, renovations, maintenance and other firm needs to ensure all strategic and operational needs are met.

  • Works closely with COO, Director of Real Estate and Facilities and Business Professional Leaders to execute upon all procurement needs.

Qualifications

  • Bachelor's degree in Business Administration or related field is required; an MBA, master's degree or law degree is highly preferred.

  • Minimum of 12+ years relevant administrative, project and knowledge management experience in a legal, consultant or professional services environment with people-management experience.

  • Strategic thinker with the ability to anticipate needs, identify opportunities and drive initiatives to completion.

  • Proven leadership characteristics, including the ability to achieve results, manage multiple priorities and projects, handle complex relationships, and develop employees.

  • Analytical skills including aptitude for detail, and logic with extensive office management and administration experience in order to fulfill expectations.

  • Proven ability to unite and lead diverse team members effectively, fostering a cohesive and productive environment.

  • Ability to work discreetly with confidential information and situations.

  • Fundamental proficiency in planning, allocating and reconciling an operations budget.

  • Knowledge of current facilities, office administration, reception, library, and legal support best practices and procedures.

  • Experience managing vendor and contractor relationships preferred.

  • Superior communication and interpersonal skills, including the ability to gather information from a broad range of sources and influence others to make changes.

  • Absolute trustworthiness, confidentiality, discretion and superb judgment are musts.

  • A passion for challenging the status quo.

  • Must be a strong collaborator and able to work across multiple departments and levels with a disdain for organizational politics, gamesmanship and positioning.

  • Ability to work independently, manage multiple priorities in a fast-paced environment and meet varying deadlines. Exceptional project management skills a must.

  • Ability and willingness to travel to all Manatt office locations.

The base annual pay range for this role is between $250,000-$300,000. The base pay to be offered will vary and depend on skills and qualifications, experience, location and will also take into account internal equity. A full range of medical, financial and/or other benefits dependent on the position will also be offered.

EEO/AA EMPLOYER/Veterans/Disabled

Manatt is an equal opportunity employer, dedicated to a policy of non-discrimination in employment on any basis including race, color, physical or mental disability, religion, creed, national origin, citizenship status, ancestry, sex or gender (including gender identity, gender expression, status as a transgender or transsexual individual, pregnancy, childbirth, or related medical conditions), age (over 40), genetic information, past, current, or prospective service in the uniformed services, sexual orientation, political activity or affiliation, genetic or and any other protected classes or characteristic protected under applicable federal, state, or local law. Consistent with the American Disabilities Act, applicants may request accommodations needed to participate in the application process.

This employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each newemployee's Form I-9 to confirm workauthorization.IMPORTANT: If the Government cannotconfirm that you are authorized to work,this employer is required to provide youwritten instructions and an opportunityto contact SSA and/or DHS before taking adverse action against you, includingterminating your employment.Employers may not use E-Verify to pre-screen job applicants or to re-verify current employees and may not limit or influence the choice of documents presented for use on the Form I-9.In order to determine whether Form I-9 documentation is valid, this employer uses E-Verify's photo screening tool to matchthe photograph appearing on somepermanent resident and employmentauthorization cards with the official U.S.Citizenship and Immigration Services'(USCIS) photograph.If you believe that your employer hasviolated its responsibilities under thisprogram or has discriminated againstyou during the verification processbased upon your national origin orcitizenship status, please call the Office of Special Counsel at1-800-255-7688 (TDD: 1-800-237-2515).