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Director Of Operations Client Services Jobs (NOW HIRING)

MB2 Dental

Director of Operations

Denver, CO · Remote

$80K - $100K/yr

The Director of Operations' primary responsibility is to provide strategic oversight and mentorship ... Model outstanding service to clients, including superior written, verbal, and other communication ...

Dental Office

Director of Operations

Denver, CO · Remote

$80K - $100K/yr

The Director of Operations' primary responsibility is to provide strategic oversight and mentorship ... Model outstanding service to clients, including superior written, verbal, and other communication ...

ASM Global

Director of Operations

Detroit, MI · On-site

This role oversees Production Services (event setup), Environmental Services, logistics, waste ... Positive client, guest, exhibitor, and stakeholder experiences. * Effective cross-functional ...

MB2 Dental

Director of Operations

Chicago, IL · On-site

$80K - $100K/yr

The Director of Operations' primary responsibility is to provide strategic oversight and mentorship ... Model outstanding service to clients, including superior written, verbal, and other communication ...

MB2 Dental

Director of Operations

Chicago, IL · Remote

$80K - $100K/yr

The Director of Operations' primary responsibility is to provide strategic oversight and mentorship ... Model outstanding service to clients, including superior written, verbal, and other communication ...

Network Right

Director of Operations

New York, NY · Remote

$150K - $180K/yr

About This Job: We're looking for a Director of Operations to be the operational backbone of a fast ... service delivery keeps pace with sales growth, and relentlessly driving client value to keep churn ...

City of New York

Director of Operations

Manhattan, NY · On-site

$100K - $125K/yr

The New York City Mayor's Office is responsible for overseeing city services throughout the five ... The Director of Operations is responsible for overseeing the day-to-day operations of MOIA and ...

McDonald's

Director of Operations

Jacksonville, FL · On-site

Director of Operations McDonald's Franchise Operations | Gerena Food Management Corporation About ... Proven experience in multi-unit restaurant or food service operations management * Strong financial ...

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How much do director of operations client services jobs pay per year?

As of Jun 6, 2026, the average yearly pay for director of operations client services in the United States is $107,680.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,500.00 and $135,500.00 per year, depending on experience, location, and employer.

How does a Director of Operations Client Services typically collaborate with other departments to ensure seamless service delivery?

A Director of Operations Client Services works closely with cross-functional teams such as sales, account management, and technical support to ensure that client expectations are met and exceeded. They often facilitate regular meetings to align strategies, share client feedback, and resolve any operational bottlenecks. By fostering open communication and encouraging teamwork, they help streamline workflows, ensuring that all departments contribute effectively to outstanding client service and retention.

What does a Director of Operations Client Services do?

A Director of Operations Client Services oversees the daily operations of a company's client services department, ensuring high-quality service delivery and client satisfaction. They manage teams, optimize processes, develop strategies to improve client relationships, and align operational goals with the company's objectives. This role often involves coordinating with other departments, implementing best practices, and analyzing performance metrics to drive continuous improvement.

What are the key skills and qualifications needed to thrive as a Director of Operations Client Services, and why are they important?

To thrive as a Director of Operations Client Services, you need strong leadership abilities, operational management expertise, and a background in business administration or a related field. Familiarity with CRM platforms, project management software, and data analytics tools, along with certifications like PMP or Six Sigma, is highly beneficial. Excellent communication, problem-solving, and relationship-building skills help you lead teams and ensure client satisfaction. These skills are crucial for driving operational efficiency, maintaining high service standards, and achieving organizational goals in a client-focused environment.
What cities are hiring for Director Of Operations Client Services jobs? Cities with the most Director Of Operations Client Services job openings:
What states have the most Director Of Operations Client Services jobs? States with the most job openings for Director Of Operations Client Services jobs include:

Director of Operations

City Wide Facility Solutions

Houston, TX • On-site

$90K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 4 days ago

Job description

Lead With Vision. Operate With Impact. Drive Scale, Strategy, and Execution as our Director of Operations.
City Wide Facility Solutions Houston West is seeking a Director of Operations to lead our team to industry-leading client satisfaction, retention, and revenue growth.
This role owns the performance of our client portfolio, guides a team of revenue-generating account managers, and ensures that City Wide delivers exceptional service while achieving growth and profitability goals. This opportunity includes a base salary of $90k+, bonus, and uncapped commission designed for a leader who wants real impact and accountability.
What You'll Be Doing:
  • Lead, develop, and manage a high-performing team of Facility Service Managers and operational staff including hiring, training, and performance development.
  • Oversee all aspects of operational and financial performance with specific focus on revenue growth, profitability, contractor / temporary labor management, and expense control.
  • Build and maintain strong client relationships to support client retention above 93%, oversee new account startups, and ensure service excellence through regular building inspections and CRM data accuracy.
  • Ensure vendor and Independent Contractor (IC) compliance, quality of service, and alignment with assigned scopes of work as well as City Wide internal controls.
  • Collaborate with sales to identify and drive cross-selling opportunities, with a commitment to moving beyond current contract services.
  • Traveling within the market up to 50% to maintain a strong field presence by working alongside FSMs, providing coverage as needed, and building relationships at multiple levels of our clients' organizations.

Requirements
You are the professional we're looking for if you...
  • Hold a Bachelor's degree or equivalent work experience with 5+ years in operations, sales, or account management including team leadership and increasing responsibility.
  • Demonstrate the ability to build and manage client relationships, resolve conflicts, and lead teams to achieve performance goals.
  • Display strong verbal and written communication skills with the ability to influence, coach, and develop others effectively.
  • Are skilled in project management and prioritization, with the ability to attack the details while maintaining a "big picture" focus.
  • Show a commitment to professionalism, integrity, a positive attitude, and a collaborative approach with clients and internal teams.
  • Are proficient in Microsoft Office Suite, experienced with CRM systems and departmental budgeting.
  • Commit to daily learning, problem-solving, and improving systems through critical thinking and process awareness.

Benefits
What You'll Gain:
• Competitive compensation with bonus and strong uncapped commission
• Benefit-rich package: medical, dental, vision, PTO, six paid holidays along with two paid floating holidays
• 401K with company match
• Monthly auto allowance
• Daily visibility and collaboration with senior leadership - your voice matters
• Real room to advance
Compensation:
Base Salary, Bonus, Uncapped Commission, Auto Allowance
Target OTE $145,000+
Why City Wide?
We're not just in the building maintenance business - we're in the relationship business. Our team is dependable, positive, and committed to making things better every day with a culture of service including quarterly volunteer days. City Wide invests in people who care deeply about their work and their community.
If you're driven by relationships, service, and results - and you want to grow with a company that leads with trust - we want to hear from you!
City Wide is an Equal Opportunity Employer.

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