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Director Of Operations Client Services Jobs (NOW HIRING)

Robert Half

Director of Client Services

Atlanta, GA · On-site

$120K - $140K/yr

We are working with a client who is looking to hire a Director of Print Production. This role owns ... Drive service excellence, client satisfaction, and operational efficiency * Partner with Sales to ...

Signal of Orlando

Director of Operations

Orlando, FL · On-site

$70K/yr

Title: Director of Operations Reports To: Franchise Owners and Regional Executive Director of ... client partnerships. * Coordinates with teams upstream and downstream to provide service-related ...

Ob Hospitalist Group

Director of Operations

$135K - $145K/yr

... operational performance, client account management, and overall management oversight of OBHG ... Lead and coordinate support services and management resources to meet performance objectives and ...

Industrious Offices

Director of Operations

Miami, FL · On-site

We're looking for an experienced Director of Operations to help with the expansion of our newly ... Proactively discovers approaches to keep on developing the business and drive client traffic to the ...

Unica Enterprises LLC

Director of Operations

Dallas, TX · On-site

Director of Operations - Facilities Services (DFW + Multi-Region) Unica Enterprises, LLC - Dallas ... Monitor KPIs, including quality scores, staffing levels, overtime, and client satisfaction * Drive ...

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How much do director of operations client services jobs pay per year?

As of Jun 6, 2026, the average yearly pay for director of operations client services in the United States is $107,680.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,500.00 and $135,500.00 per year, depending on experience, location, and employer.

How does a Director of Operations Client Services typically collaborate with other departments to ensure seamless service delivery?

A Director of Operations Client Services works closely with cross-functional teams such as sales, account management, and technical support to ensure that client expectations are met and exceeded. They often facilitate regular meetings to align strategies, share client feedback, and resolve any operational bottlenecks. By fostering open communication and encouraging teamwork, they help streamline workflows, ensuring that all departments contribute effectively to outstanding client service and retention.

What does a Director of Operations Client Services do?

A Director of Operations Client Services oversees the daily operations of a company's client services department, ensuring high-quality service delivery and client satisfaction. They manage teams, optimize processes, develop strategies to improve client relationships, and align operational goals with the company's objectives. This role often involves coordinating with other departments, implementing best practices, and analyzing performance metrics to drive continuous improvement.

What are the key skills and qualifications needed to thrive as a Director of Operations Client Services, and why are they important?

To thrive as a Director of Operations Client Services, you need strong leadership abilities, operational management expertise, and a background in business administration or a related field. Familiarity with CRM platforms, project management software, and data analytics tools, along with certifications like PMP or Six Sigma, is highly beneficial. Excellent communication, problem-solving, and relationship-building skills help you lead teams and ensure client satisfaction. These skills are crucial for driving operational efficiency, maintaining high service standards, and achieving organizational goals in a client-focused environment.
What cities are hiring for Director Of Operations Client Services jobs? Cities with the most Director Of Operations Client Services job openings:
What states have the most Director Of Operations Client Services jobs? States with the most job openings for Director Of Operations Client Services jobs include:
Director of Operations

Director of Operations

CG Financial Services

Williamston, MI • On-site

Full-time

Posted 7 days ago

Job description

Description:

The Director of Operations will build and lead the operational infrastructure that enables CG Financial Services to scale efficiently while maintaining exceptional client service, strong compliance standards, and operational excellence.


This role ensures the firm’s strategy is translated into clear processes, scalable systems, and accountable teams so that advisors and leadership can focus on growth, client relationships, and strategic initiatives.


Why This Role Matters

As CG Financial Services continues to grow, operational complexity increases across teams, technology, and departments. The Director of Operations ensures the firm has the process discipline, systems integration, and accountability required to support that growth.


Core Areas of Responsibility


The Director of Operations will lead and oversee:

  • Firm Operations – ensuring consistent, efficient operational processes across departments
  • Strategic Execution – translating leadership priorities into operational plans and measurable outcomes
  • Service & Sales Infrastructure – improving new client onboarding, service workflows, and client experience
  • Technology & Systems – optimizing CRM, reporting, portfolio management, and integrated platforms across departments
  • Compliance Support & Risk Controls – maintaining operational standards that support regulatory requirements
  • Process Improvement & Scaling – standardizing workflows and eliminating inefficiencies
  • Operations Team Leadership – developing and managing the firm’s operational and corporate staff

A successful Director of Operations will:

  • Establish clear operational ownership and accountability across teams
  • Improve process consistency and service standards firm-wide
  • Reduce operational friction and cycle times in key workflows
  • Implement technology and AI efficiencies that increase firm capacity
  • Build scalable operational infrastructure to support future growth
  • Strengthen reporting, KPIs, and operational decision-making
  • Implement operational efficiencies that increase margin


Requirements:

Ideal Candidate Profile:

  • 7–10+ years of operational leadership experience in wealth management or financial services
  • Proven ability to scale operations in a growing organization
  • Experience managing teams, operational systems, and cross-department initiatives
  • Strong strategic thinking combined with hands-on execution
  • Skilled at building processes, improving efficiency, and leading teams
  • Can operate effectively in a fast-paced environment and be accountable

Our Core Values:

  • Thirst for Knowledge: You are curious and creative, always building expertise and asking the right questions.
  • Innovative Problem Solver: You propose solutions, lead by example, and follow through on commitments.
  • Self-Motivated: You are proactive, results-oriented, and energized by new challenges.
  • Authentic: You lead with honesty and integrity in everything you do.
  • Positively Impact People: You are committed to growing those around you and striving for collective success.

This is an in-office position. No hybrid or remote option.