Director Of Operations Business Development Jobs in Reno, NV

At ALS, we encourage you to dream big.

When you join us, you'll be part of a global team harnessing the power of scientific testing and data-driven insights to build a healthier future.

About the Position

The Business Development Representative will work in a client-facing role, identifying and leveraging market opportunities to bolster ALS's business in the region. This role is responsible for growing market share in the Reno, Nevada region by actively engaging prospective clients through lead generation, prospecting, trade show attendance, and client meetings.

Specific Responsibilities

• Work with the Market Intelligence Analyst and local client services staff to identify and capitalize on business opportunities in the market

• Represent ALS Geochemistry at regional trade shows, conferences, and Geological Society meetings

• Complete annual quotation renewals, new work bids, and track client workflow alongside client services staff

• Meet with prospective clients and visit client sites to better understand their needs and provide solutions

• Build and maintain long-term relationships with key clients, acting as a trusted advisor throughout their project lifecycle

• Identify cross-selling and upselling opportunities across ALS service lines to maximize client value and revenue

• Utilize CRM and other technology tools to track client interactions, opportunities, and market trends, ensuring accurate forecasting and reporting

• Assist with client tours and ALS client appreciation events at trade shows, alongside client services staff

• Act as a client advocate within ALS, tracking turnaround times, client priorities, and RUSH work completion

• Provide a superior client experience by sharing information on analytical methods, quality control, and turnaround times, while proactively resolving questions and concerns

• Maintain proactive, positive, and responsive communication with clients at all times

• Maintain regular client communication schedules, including courtesy calls when new work is received or delays occur

• Serve as the initial point of contact for potential new clients regarding program questions and concerns

• Follow up on client issues and maintain ongoing communication

• Contribute to continuous improvement initiatives by sharing client feedback and operational insights with internal teams

• Perform other duties as assigned by the Regional Manager, Business Development, North America

Required Knowledge, Skills & Abilities

• Post-secondary education in the sciences (geology and/or chemistry preferred) is an asset

• Some background in science or direct laboratory experience is important to the role

• Experience working with analytical methods and quality control, preferably in geochemistry, is a plus but not required

• 1-2 years of experience in client service, project management, or business development is required

• Experience in geoscience is preferred

Required Qualifications

• Valid driver's license with a clean driving record

• Must be able to travel periodically throughout the year

Physical Demands

• Ability to sit at a desk and perform general office work, including periodic sedentary responsibilities

Our Benefits Include

• An estimated annual salary ranging from $54,000-$59,000 at the time of posting. Individual compensation is determined by job-related skills, relevant experience, education, and/or training

• Comprehensive benefits package specific to your work status, including extended medical, dental, and vision coverage, access to company perks, life and disability insurance, a retirement plan with company match, and employee assistance and wellness programs

• Additional vacation days based on years of service

• Business support for education or training after 9 months with the company

• Learning & development opportunities, including unlimited access to e-learning and more

Working at ALS

The ALS team is a diverse and dedicated community united by our passion to make a difference in the world.

Our values are important to us, and shape how we work, how we treat each other and how we recognise excellence.

At ALS, you'll be supported to develop new skills and reach your full potential. We invest in our people with programs and opportunities that help you build a diverse career with us.

We want everyone to have a safe, flexible and rewarding career that makes a positive impact on our people, the planet and our communities.

Everyone Matters

ALS is proud to be an equal opportunity employer and is committed to fostering an inclusive work environment where the strengths and perspectives of each employee are both recognised and valued.

ALS also welcomes applications from people with all levels of ability. Reasonable adjustments to support candidates throughout the recruitment process are available upon request.

Eligibility
To be eligible to work at ALS you must be a Citizen or Permanent Resident of the country you are applying for, or either hold or be able to obtain, a valid working visa.

How to apply
Please apply on-line and provide a resume & cover letter that best demonstrate your motivation and ability to meet the requirements of this role.