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Director Of Multi Unit Restaurant Operations Jobs

Baskin Robbins

Multi Unit Restaurant Manager

Miami, FL · On-site

Franchisee/District Manager/Director of Operations A Multi-Unit-Leader (MUL) generally provides leadership, coaching and direction to approximately 5-8 restaurants. A MUL supports Restaurant Manager ...

Dunkin

Multi Unit Restaurant Manager

Boca Raton, FL · On-site

Franchisee/District Manager/Director of Operations A Multi-Unit-Leader (MUL) generally provides leadership, coaching and direction to approximately 5-8 restaurants. A MUL supports Restaurant Manager ...

Dunkin

Multi Unit Restaurant Manager

Tavernier, FL · On-site

Franchisee/District Manager/Director of Operations A Multi-Unit-Leader (MUL) generally provides leadership, coaching and direction to approximately 5-8 restaurants. A MUL supports Restaurant Manager ...

Dunkin

Multi Unit Restaurant Manager

Miami, FL · On-site

Franchisee/District Manager/Director of Operations A Multi-Unit-Leader (MUL) generally provides leadership, coaching and direction to approximately 5-8 restaurants. A MUL supports Restaurant Manager ...

Dunkin

Multi Unit Restaurant Manager

Missouri City, TX · On-site

Franchisee/District Manager/Director of Operations A Multi-Unit-Leader (MUL) generally provides leadership, coaching and direction to approximately 5-8 restaurants. A MUL supports Restaurant Manager ...

Dunkin

Multi Unit Restaurant Manager

Juno Beach, FL · On-site

Franchisee/District Manager/Director of Operations A Multi-Unit-Leader (MUL) generally provides leadership, coaching and direction to approximately 5-8 restaurants. A MUL supports Restaurant Manager ...

Dunkin

Multi Unit Restaurant Manager

Miami, FL · On-site

Franchisee/District Manager/Director of Operations A Multi-Unit-Leader (MUL) generally provides leadership, coaching and direction to approximately 5-8 restaurants. A MUL supports Restaurant Manager ...

Dunkin

Multi Unit Restaurant Manager

Houston, TX · On-site

Franchisee/District Manager/Director of Operations A Multi-Unit-Leader (MUL) generally provides leadership, coaching and direction to approximately 5-8 restaurants. A MUL supports Restaurant Manager ...

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Director Of Multi Unit Restaurant Operations information

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$34.5K

$104K

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How much do director of multi unit restaurant operations jobs pay per year?

As of Sep 10, 2026, the average yearly pay for director of multi unit restaurant operations in the United States is $103,995.00, according to ZipRecruiter salary data. Most workers in this role earn between $72,000.00 and $130,500.00 per year, depending on experience, location, and employer.

What is a director of multi unit restaurant operations?

A Director of Multi Unit Restaurant Operations is a senior management professional responsible for overseeing the performance and operations of multiple restaurant locations within a company. They ensure that each unit meets company standards for quality, service, and profitability. Their duties often include managing budgets, developing operational strategies, training managers, and ensuring compliance with health and safety regulations. This role requires strong leadership skills and experience in restaurant management. Effective Directors drive growth and maintain consistency across all locations.

What are the key skills and qualifications needed to thrive as a director of multi unit restaurant operations?

To thrive as a Director Of Multi Unit Restaurant Operations, you need extensive experience in restaurant management, strong financial acumen, and a bachelor's degree in business or hospitality management. Familiarity with point-of-sale (POS) systems, inventory management software, and operational analytics tools is typically required. Leadership, strategic thinking, and excellent communication are crucial soft skills for overseeing multiple teams and locations. These skills and qualities ensure consistent operational excellence, profitability, and effective team management across all restaurant units.

What are some common challenges faced by a director of multi unit restaurant operations, and how can they be managed effectively?

A Director of Multi Unit Restaurant Operations often faces challenges such as maintaining consistent quality and service across multiple locations, managing diverse teams, and ensuring efficient communication between units. To address these, successful directors establish standardized procedures, implement regular training, and use robust reporting systems to monitor performance. Building strong relationships with unit managers and fostering an open feedback culture also help in quickly addressing issues and driving operational excellence.

What is the difference between Director Of Multi Unit Restaurant Operations vs Regional Manager?

AspectDirector Of Multi Unit Restaurant OperationsRegional Manager
Primary FocusOversees multiple restaurant locations, ensuring operational excellence and strategic growthManages a specific geographic region, focusing on sales, staffing, and operational standards
ResponsibilitiesDevelops policies, manages budgets, and leads multi-unit teamsMonitors regional performance, implements corporate initiatives, and supports store managers
CredentialsExperience in restaurant management, leadership, and often a degree in hospitality or businessSimilar credentials, with emphasis on regional oversight and operational expertise

While both roles focus on multiple restaurant locations, the Director Of Multi Unit Restaurant Operations typically has a broader strategic role across all units, whereas the Regional Manager concentrates on regional performance and implementation of corporate policies within a specific area.

Is a director of multi unit restaurant operations a high position?

A director of multi unit restaurant operations is a senior management role responsible for overseeing multiple restaurant locations, making it a high-level position within the hospitality industry. It typically involves strategic planning, staff management, and operational oversight, often requiring extensive experience and leadership skills.

What are popular job titles related to Director Of Multi Unit Restaurant Operations jobs?

For Director Of Multi Unit Restaurant Operations jobs, the most frequently searched job titles are:

Infographic showing various Director Of Multi Unit Restaurant Operations job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 84% Full Time, 12% Part Time, 1% Temporary, 1% Contract, and 1% Nights. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $103,995 per year, or $50 per hour.

Director of Operations - Restaurant

Omaha, NE • On-site

Leap Brands
Recruiting and Staffing Services • 11 - 50 employees
Learn more about Leap Brandsexternal

Other

Re-posted 4 days ago

Job description

Position Summary

Our client is seeking a Director of Operations to oversee the performance, profitability, and operational execution of a growing multi-unit restaurant organization. Reporting to the Vice President of Operations or Chief Operating Officer, this leader will be responsible for driving restaurant excellence across multiple locations while developing field leadership and preparing the business for continued expansion.

The Director of Operations will lead a team of District Managers and General Managers to deliver exceptional guest experiences, improve financial performance, develop talent, and ensure consistent execution of brand standards.

This role requires a hands-on, servant leader who thrives in a fast-paced environment and has a proven track record of improving restaurant operations, building high-performing teams, and scaling multi-unit organizations.

Key ResponsibilitiesOperations Leadership
  • Lead operational performance across an assigned region consisting of multiple District Managers and restaurant locations.
  • Drive consistent execution of company standards related to food quality, hospitality, cleanliness, and operational excellence.
  • Ensure restaurants consistently achieve key performance metrics including sales, profitability, labor, food cost, guest satisfaction, and operational compliance.
  • Conduct regular restaurant visits to coach, evaluate, and support field leadership.
Financial Performance
  • Own regional P&L performance, including sales growth, labor management, food and beverage costs, controllable expenses, and EBITDA.
  • Identify operational opportunities to improve restaurant profitability and drive sustainable financial performance.
  • Partner with Finance to develop annual operating plans, budgets, and performance forecasts.
  • Hold field leadership accountable for financial results and operational execution.
Talent Development
  • Recruit, develop, and retain top-performing District Managers, General Managers, and future operational leaders.
  • Build leadership succession plans across the organization.
  • Provide coaching, performance management, and career development for field leadership.
  • Foster a culture of accountability, ownership, and continuous improvement.
Guest Experience
  • Champion an exceptional guest experience by ensuring restaurants consistently deliver outstanding hospitality.
  • Monitor guest feedback, online reviews, and customer satisfaction metrics.
  • Implement action plans that improve guest loyalty and brand reputation.
New Restaurant Growth
  • Support new restaurant openings, acquisitions, and operational integrations.
  • Partner with Construction, Training, Marketing, and Human Resources to ensure successful restaurant launches.
  • Develop operational infrastructure capable of supporting continued unit growth.
Cross-Functional Leadership
  • Partner closely with Marketing, Culinary, Supply Chain, Human Resources, Training, and Finance to drive business initiatives.
  • Support the implementation of new menu launches, technology platforms, operational processes, and company initiatives.
  • Communicate organizational priorities while ensuring operational alignment across the field.
Operational Excellence
  • Analyze restaurant performance through KPIs and operational reporting.
  • Identify trends, root causes, and opportunities for operational improvement.
  • Drive labor productivity, speed of service, food safety, inventory controls, and execution consistency.
  • Ensure compliance with all company policies, health regulations, and food safety standards.
Qualifications
  • Bachelor's degree preferred.
  • 8+ years of multi-unit restaurant operations experience.
  • Minimum 3 years leading District Managers or equivalent field leadership.
  • Experience managing 25+ restaurant locations preferred.
  • Strong financial acumen with experience managing regional P&Ls.
  • Demonstrated success improving restaurant performance in a high-growth environment.
  • Experience within a franchised restaurant organization preferred.
  • Willingness to travel extensively throughout the assigned region.
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