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Director Of Knowledge Management Jobs in Arizona

Director, Process Management

Tempe, AZ · On-site

$100 - $130/hr

Process Director Leverage your project management and leadership expertise to guide process ... Serve as a resource for other team members, based on a strong working knowledge of the team ...

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... management across the Division. This role serves as the architect of how the Division operates ... The Governance & Knowledge Manager partners with Delivery Directors, Program Managers, IG corporate ...

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Director Of Knowledge Management information

See Arizona salary details

$22.4K

$118.1K

$191K

How much do director of knowledge management jobs pay per year?

As of Sep 3, 2026, the average yearly pay for director of knowledge management in Arizona is $118,091.00, according to ZipRecruiter salary data. Most workers in this role earn between $65,200.00 and $167,300.00 per year, depending on experience, location, and employer.

What does a director of knowledge management do?

A Director of Knowledge Management oversees the creation, organization, and sharing of institutional knowledge within a company. They develop strategies to improve knowledge retention, enhance collaboration, and ensure employees have access to critical information. This role often involves implementing knowledge management systems, leading training initiatives, and optimizing workflows to boost efficiency. They work closely with IT, HR, and leadership teams to align knowledge management efforts with business goals.

What are the key skills and qualifications needed to thrive as a director of knowledge management?

To thrive as a Director Of Knowledge Management, you need expertise in knowledge-sharing strategies, organizational learning, information management, and a relevant degree, often in information science or business. Familiarity with knowledge management platforms (like SharePoint, Confluence, or enterprise content management systems), taxonomies, and certifications such as CKM (Certified Knowledge Manager) or KM-related credentials is advantageous. Exceptional leadership, facilitation, change management, and communication skills are crucial for driving knowledge initiatives across departments. These competencies ensure the efficient capture, transfer, and application of organizational knowledge to advance business goals.

What are popular job titles related to Director Of Knowledge Management jobs in Arizona?

For Director Of Knowledge Management jobs in Arizona, the most frequently searched job titles are:

What job categories do people searching Director Of Knowledge Management jobs in Arizona look for?

The top searched job categories for Director Of Knowledge Management jobs in Arizona are:

What cities in Arizona are hiring for Director Of Knowledge Management jobs?

Cities in Arizona with the most Director Of Knowledge Management job openings:

Infographic showing various Director Of Knowledge Management job openings in Arizona as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 13% Part Time, and 2% Contract. Highlights an 82% Physical, 3% Hybrid, and 15% Remote job distribution, with an average salary of $118,091 per year, or $56.8 per hour.

Director, Process Management

Fairygodboss

Tempe, AZ • On-site

$100 - $130/hr

Other

Posted 2 days ago

New


Job description

Process Director

Leverage your project management and leadership expertise to guide process initiatives and ensure efficient operations, quality outcomes for customers, and advancement of partner and vertical expertise.

Responsibilities
  • Develop and communicate strategic goals
  • Manage relationships with key stakeholders
  • Implement initiatives and processes to ensure that all work is completed according to scheduled deadlines with attention to quality standards, priorities and overall goals
  • Serve as a resource for other team members, based on a strong working knowledge of the team's responsibilities and goals
  • Manage escalated issues and provide direction
  • Develop training and process documentation in support of advancing vertical and partner channel business initiatives
  • Function as a consultant and business partner to other organizations within ADP
  • Monitor various productivity and performance standards to ensure that established levels are achieved, especially during critical activity periods
  • Serve as client consultant at conception of projects, collecting and analyzing business objectives
  • Work directly with 3rd party external partners
  • Participate in task forces, strategic initiatives, stretch assignments and collaboration opportunities with other business units
  • Prepare and present business result presentations
Qualifications Required
  • Bachelor's degree or equivalent experience
  • At least 8 years of experience in Implementation, Service, Loyalty, Partner Channel and/or Program Management
Preferred Qualifications
  • Experience in Construction Vertical
  • Experience working with Enterprise Resource Planning (ERP) platforms
  • Understanding of Value Added Reseller models
  • Ability to communicate effectively to all levels of internal and external contacts verbally and in writing
  • Excellent collaboration, organizational, time management, customer service and problem-solving skills, and the ability to work accurately and meet deadlines with frequent interruptions
  • Ability to work and thrive in a team environment, focused on achieving results
  • Ability to pivot focus and support change management
  • Ability to work both independently and as part of a team
  • Strong client relationship building skills
  • Ability to recognize basic procedural issues as they arise and to elevate to the appropriate level
  • Ability to demonstrate learning agility and critical thinking skills and apply basic concepts in new situations
  • Proficient in the latest web technologies and working knowledge of various operating systems
  • Proficient using Microsoft Office
  • Proficiency and in-depth knowledge of all pertinent ADP HR, Payroll and Benefits policies and procedures
Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP

ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP's operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.

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