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Director Of Informatics Jobs in Portland, OR (NOW HIRING)

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Director Of Informatics information

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$55.1K

$124.4K

$317.1K

How much do director of informatics jobs pay per year?

As of Aug 7, 2026, the average yearly pay for director of informatics in Portland, OR is $124,378.00, according to ZipRecruiter salary data. Most workers in this role earn between $88,000.00 and $144,200.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a director of informatics, and why are they important?

A Director Of Informatics needs a strong background in health informatics, data management, and leadership, often supported by an advanced degree in informatics, healthcare, or IT. Familiarity with electronic health record (EHR) systems, data analytics platforms, and certifications such as Certified Professional in Healthcare Information and Management Systems (CPHIMS) are commonly required. Outstanding strategic thinking, communication, and team management abilities help drive organizational change and foster cross-functional collaboration. These competencies are critical for guiding data-driven decision-making and ensuring the effective integration of technology in healthcare environments.

What does a director of informatics do?

A Director of Informatics oversees the management and integration of information technology systems within an organization, especially in healthcare or research settings. They are responsible for ensuring that data is collected, stored, and utilized effectively to support operational and strategic goals. This role often involves supervising teams, managing budgets, developing IT policies, and ensuring compliance with regulations. Additionally, Directors of Informatics collaborate with other departments to optimize data-driven decision-making and improve organizational efficiency.

How does a director of informatics typically collaborate with clinical and IT teams to implement new healthcare technologies?

A Director of Informatics plays a crucial role in bridging the gap between clinical staff and IT teams. They facilitate communication to ensure that technology solutions align with clinical workflows and patient care goals. This often involves leading cross-functional meetings, gathering feedback from end-users, and translating clinical requirements into technical specifications. By fostering collaboration, the Director helps drive successful adoption of new systems, troubleshoot implementation challenges, and promote continuous improvement in healthcare informatics processes.

What is the difference between Director Of Informatics vs Data Manager?

AspectDirector Of InformaticsData Manager
CredentialsBachelor's or Master's in Health Informatics, IT, or related fieldsBachelor's degree in Data Science, IT, or related fields; certifications like CDMP are common
Work EnvironmentHealthcare organizations, hospitals, research institutionsHealthcare, corporate, or research settings managing data operations
ResponsibilitiesOversees health informatics strategies, system implementations, and data integrationManages data collection, quality, and reporting processes

The Director Of Informatics focuses on strategic leadership and system integration in healthcare, while the Data Manager handles day-to-day data operations. Both roles require strong technical skills, but the director role emphasizes oversight and planning, whereas the data manager concentrates on data accuracy and management.

What does a director of clinical informatics do?

A director of informatics is a manager who oversees the implementation of electronic medical records systems in hospitals and other healthcare facilities. Duties include training medical staff on how to use the system. To pursue a career as a director of informatics, qualifications include a graduate certificate or master’s degree in health informatics and work experience. Some employers also require health informatics directors to have a medical degree. To succeed in this job, you need strong computer skills as well as an understanding of healthcare terminology and practices.

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Director Of Informatics jobs near you
Infographic showing various Director Of Informatics job openings in Portland, OR as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 13% Part Time, 1% Temporary, and 1% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $124,378 per year, or $59.8 per hour.

Director Technology Solutions Partners Support Services

PeaceHealth

Vancouver, WA • On-site

$67.74 - $101.60/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 25 days ago

PeaceHealth rating

7.7

Company rating: 7.7 out of 10

Based on 175 frontline employees who took The Breakroom Quiz

161st of 887 rated healthcare providers

Job description

PeaceHealth is seeking a Hybrid Director Technology Solutions Partners Support Services for a Full Time, 1.00 FTE, Day position. The salary range for this job opening at PeaceHealth is $67.74 - $101.60. The hiring rate is dependent upon several factors, including but not limited to education, training, work experience, terms of any applicable collective bargaining agreement, seniority, etc.
Job Summary
Sets the enterprise vision and operating model for how caregivers experience technology across PeaceHealth. This role is accountable for experience outcomes (e.g., XLAs), service management maturity, and the digital workplace strategy that enables safe, efficient, and compassionate care delivery. Partnering with clinical, operational, and technology leaders (e.g., CNIO/CMIO/CISO, Infrastructure, Applications, HR, Supply Chain), the director shapes and governs a system wide service delivery model spanning ITSM/ESM, Service Desk and Field Services, enterprise monitoring/observability, end user platforms, collaboration/communication tools, and modern workplace capabilities. Advances enterprise priorities through a multi year roadmap, data driven investment decisions, and strategic vendor and sourcing strategies-balancing cost, risk, and caregiver experience. Ensures readiness for audits and regulatory requirements (HIPAA, CMS, Joint Commission), drives continuous improvement and automation at scale, and translates business and clinical objectives into measurable technology outcomes that improve caregiver productivity, operational reliability, and patient experience.
Essential Functions
  • Directs the end to end digital caregiver experience strategy; defines Experience Level Agreements (XLAs) and aligns them with clinical and operational outcomes (e.g., time to chart, bedside mobility, patient throughput).
  • Establishes governance for enterprise service delivery-standards, decision rights, and operating norms that ensure consistency across all facilities and care settings.
  • Aligns service delivery goals with enterprise OKRs and digital transformation priorities (clinical excellence, access, affordability, safety, equity).
  • Evolves ITSM into Enterprise Service Management (ESM) to streamline service across IT and shared services (HR, Facilities, Supply Chain), improving request fulfillment and cycle time. Sponsors process excellence across incident, request, problem, change, configuration, knowledge, and asset-with automation, self service, and shift left at the core
  • Sets the multi year digital workplace roadmap: endpoint strategy (Windows/macOS/iOS/Android/VDI), modern device management, collaboration suites, secure mobility, printing, peripherals, and clinical communications. Standardizes and rationalizes the end user technology portfolio to improve reliability, simplify support, and reduce total cost of ownership.
  • Directs the enterprise monitoring and observability strategy (in partnership with Infrastructure and Apps) to provide real time service health, proactive detection, and business impact views.
  • Introduces SRE aligned practices (error budgets, resilience patterns, post incident reviews) to improve Mean Time to Detect/Restore (MTTD/MTTR) and reduce repeat incidents.
  • Drives adoption of AIOps, virtual agents, and intelligent routing to reduce contact volume, accelerate resolution, and improve caregiver satisfaction. Integrates observability with ITSM for closed loop automation and faster recovery.
  • Scales self service capabilities (catalog, knowledge, device health insights) to increase first contact resolution and enable 24x7 support without proportional cost growth. Measures automation benefits (hours returned to caregivers, reduced downtime) and reinvests savings into transformation priorities.
  • Partners with the CISO to embed endpoint security, identity, and zero trust principles into service delivery operations (patch compliance, privileged access, device posture). Ensures audit ready processes for software deployment, changes, device lifecycle, and access, aligned with HIPAA, CMS, and Joint Commission standards.
  • Leads service continuity readiness (contact center resiliency, clinical communications, EHR access pathways) as part of enterprise Business Continuity and Disaster Recovery planning.
  • Develops a sourcing strategy that blends internal capability with managed services and OEM partnerships; structures outcome based SOWs tied to SLAs/XLAs. Rationalizes vendor portfolio, negotiates strategically, and applies benchmarking and consumption analytics to optimize cost and performance.
  • Aligns OEM roadmaps and partner commitments with PeaceHealth's architecture standards and modernization plans. Partners with clinical informatics to ensure technology is designed around clinical workflow, safety, and user ergonomics-not just devices or apps.
  • Directs capital/operational planning for service delivery platforms and end user technology; introduces FinOps like practices for SaaS/UCaaS/EUC consumption. Provides quarterly executive insights on cost, risk, and experience trade offs to inform funding decisions.
  • Implements showback/chargeback or consumption transparency where appropriate; tracks value realization for each strategic investment.
  • Leads change management, design, training, and communications tailored to clinical and operational roles. Partners with HR/Education and clinical leadership to embed digital skills into learning pathways; uses analytics to target coaching and reduce friction.
  • Builds a high performing, caregiver focused org, sets clear role architecture and career pathways (service management, automation, analytics, experience design). Upskills teams on automation, observability, ITIL/ITSM/ESM, SRE, and data storytelling; fosters continuous improvement and psychological safety.
  • Evolves the function from ticket closure to outcome ownership, reinforcing enterprise collaboration with Infrastructure, Apps, and Clinical Informatics.
  • Shifts from operational metrics (only SLAs) to experience and business outcomes: XLAs/CSAT, first contact resolution, time to productivity, clinician time returned, MTTD/MTTR, change success rate, device health score, and automation benefit realized. Uses key metrics to align team execution to enterprise strategy, with quarterly reviews and course corrections. Creates a knowledge centric service culture, ensuring high quality, searchable content and integrating learning into caregiver workflows.
  • Performs other duties as assigned.

Qualifications
Education
  • Bachelor's Degree Computer Science Required or related field, or the equivalent years of professional experience and
  • Master's Degree Preferred:

Experience
  • Minimum of 7 years Required: Related experience with desktop services, client engineering and print management and
  • Minimum of 5 years Required: Management experience; with significant experience in a health care organization directly supporting clinicians and providers and
  • Preferred: Experience in an Epic environment and
  • Preferred: Experience with business continuity and/or disaster recovery processes

Credentials
  • Preferred: A+ Certification or
  • Preferred: Lean Certification or
  • Preferred: ITIL v4 Certification

Skills
  • Ability to deliver financial results for areas of accountability. (Required)
  • Knowledge of current applications and trends in information technology as related to healthcare. (Required)
  • Strong analytical and problem-solving skills. (Required)
  • Strong interpersonal, collaboration and conflict resolution skills. (Required)
  • Ability to exercise strong judgment in analyzing, appraising, evaluating and solving problems of a difficult procedural, organizational, administrative or technical nature. (Required)
  • Strong customer service skills. (Required)
  • Strong verbal and written communication skills. (Required)
  • Ability to lead and guide process improvement to assure efficiency. (Required)
  • Ability to travel. (Required)

Working Conditions
Lifting
  • Consistently operates computer and other office equipment.
  • Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
  • Sedentary work.

Environmental Conditions
  • Predominantly operates in an office environment.

Mental/Visual
  • Ability to communicate and exchange accurate information.
  • The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading.

PeaceHealth is committed to the overall wellbeing of our caregivers: physical, emotional, financial, social, and spiritual. We offer caregivers a competitive and comprehensive total rewards package. Some of the many benefits included in this package are full medical/dental/vision coverage; 403b retirement plan employer base and matching contributions; paid time off; employer-paid life and disability insurance with additional buyup coverage options; tuition and continuing education reimbursement; wellness benefits, and expanded EAP and mental health program.
See how PeaceHealth is committed to Inclusivity, Respect for Diversity and Cultural Humility.
For full consideration of your skills and abilities, please attach a current resume with your application. EEO Affirmative Action Employer/Vets/Disabled in accordance with applicable local, state or federal laws.

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About PeaceHealth

Sourced by ZipRecruiter

PeaceHealth, based in Vancouver, WA, is a not-for-profit Catholic health system employing approximately 16,000 caregivers, a multi-specialty medical group practice with more than 1,200 providers and 10 medical centers serving both urban and rural communities in Washington, Oregon, Alaska. In 1890, the Sisters of St. Joseph of Peace founded what has become PeaceHealth. Today, the legacy of its founding Sisters continues with a spirit of respect, stewardship, collaboration and social justice in fulfilling its Mission. Get a feeling for the Spirit of PeaceHealth through this three-minute video, and visit us on Facebook or LinkedIn! We offer competitive compensation, a robust benefitspackage and a collaborative, Mission-driven work environment! To learn more please visit: jobs.peacehealth.org. Questions? Review our Employment FAQor email Recruitment@peacehealth.org. Please note this email does not accept resumes or applications.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Vancouver, WA, US

Year founded

1890

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