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Director Of Customer Operations Jobs in Spring, TX

Chick-fil-A

Director of Operations

Baytown, TX

$41K - $43K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

We are seeking an experienced and dynamic individual to join our team as a director of operations which leads people, and directs and drives change with systems and processes. In this role, you will ...

Crane Worldwide Logistics

Director of Operations

Houston, TX · On-site

  • Medical

  • Dental

  • Vision

  • PTO

Directs organization's operations to ensure that the operations staff executes service agreements ... Ability to manage the financial aspects of the department (purchasing, budget preparation and ...

Crane Solutions LLC

Director of Operations

Houston, TX · On-site

  • Medical

  • Dental

  • Vision

  • PTO

Directs organization's operations to ensure that the operations staff executes service agreements ... Ability to manage the financial aspects of the department (purchasing, budget preparation and ...

Crane Solutions LLC

Director of Operations

Houston, TX

  • Medical

  • Dental

  • Vision

  • PTO

Directs organization's operations to ensure that the operations staff executes service agreements ... Ability to manage the financial aspects of the department (purchasing, budget preparation and ...

EmergencyMD

Director of Pharmacy Operations

Spring, TX · On-site

$150 - $190/hr

The Director of Operations is a senior leadership role responsible for directing both sterile and non-sterile compounding operations across the organization. This position drives optimization of ...

Allied Universal

Director of Operations - Security

Houston, TX · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • PTO

... and customers we serve. Allied Universal ® is hiring a Director of Operations for the Houston ... Branch office, reporting the the General Manager. As Director of Operations, you will manage onsite ...

Allied Universal

Director of Operations - Security

Houston, TX · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • PTO

... and customers we serve. Allied Universal ® is hiring a Director of Operations for the Houston ... Branch office, reporting the the General Manager. As Director of Operations, you will manage onsite ...

Ethos Veterinary Health

Hospital Director of Operations

Houston, TX · On-site

$150K - $185K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Hospital Director of Operations | 24H ER & Specialty Veterinary Hospital | Full Time | On-site | $150-185K per year + Annual Profit Sharing Bonus Plan | Houston, TX Gulf Coast Veterinary Specialists ...

Tekmetric

Director of People Operations

Houston, TX · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

From running a shop, to securing payments to engaging customers, our platform simplifies operations ... What You'll Do We're looking for a Director of People Operations who is energized by what's ahead ...

Tekmetric

Director of People Operations

Houston, TX · On-site +1

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

From running a shop, to securing payments to engaging customers, our platform simplifies operations ... What You'll Do We're looking for a Director of People Operations who is energized by what's ahead ...

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Showing results 41-60

All JobsOf Customer Operations JobsDirector Of Customer Operations JobsDirector Of Customer Operations Jobs in Spring, TX

Director Of Customer Operations information

See Spring, TX salary details

$30.3K

$95.8K

$159.7K

How much do director of customer operations jobs pay per year?

As of Aug 15, 2026, the average yearly pay for director of customer operations in Spring, TX is $95,824.00, according to ZipRecruiter salary data. Most workers in this role earn between $67,200.00 and $120,600.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a director of customer operations, and why are they important?

To thrive as a Director Of Customer Operations, you need a strong background in customer service management, operational strategy, and process optimization, often supported by a bachelor's or master's degree in business or a related field. Familiarity with CRM platforms, customer analytics tools, and workflow management systems is typically required, along with certifications such as Six Sigma or PMP being advantageous. Outstanding leadership, problem-solving, and communication skills set candidates apart by enabling them to motivate teams and foster cross-departmental collaboration. These skills ensure high-quality customer experiences, efficient operations, and the achievement of organizational goals.

What does a director of customer operations do?

A Director of Customer Operations oversees the teams and processes responsible for delivering customer service and support within an organization. They develop strategies to improve customer satisfaction, streamline operations, and ensure that service standards are met or exceeded. This role often involves managing teams, analyzing performance metrics, implementing new technologies, and collaborating with other departments to enhance the customer experience. Ultimately, the Director of Customer Operations plays a key role in ensuring customers receive timely, effective support and that business goals related to customer service are achieved.

What is the difference between Director Of Customer Operations vs Customer Service Manager?

AspectDirector Of Customer OperationsCustomer Service Manager
ResponsibilitiesOversees overall customer experience, strategy, and operational efficiency across departmentsManages daily customer service team, handles customer issues, and ensures service quality
Required CredentialsBachelor's degree; often advanced degrees or certifications in business or managementBachelor's degree; experience in customer service or related fields
Work EnvironmentStrategic, cross-departmental, leadership-focusedOperational, team management, customer interaction
Industry UsageCommon in large organizations with complex customer operationsCommon in retail, hospitality, and service industries

The main difference is that the Director Of Customer Operations focuses on strategic oversight and improving overall customer experience at a higher level, while the Customer Service Manager handles day-to-day customer interactions and team management. Both roles require customer service experience, but the director position involves broader strategic responsibilities.

How does a director of customer operations typically collaborate with other departments to enhance the customer experience?

A Director of Customer Operations works closely with teams such as sales, product development, IT, and marketing to ensure a seamless customer experience. By coordinating with these departments, they help identify pain points in the customer journey, implement process improvements, and relay customer feedback for product enhancements. Regular cross-functional meetings and data sharing are common practices to align goals and drive customer-centric strategies. This collaborative approach not only improves satisfaction but also supports company-wide objectives for growth and retention.

What are popular job titles related to Director Of Customer Operations jobs in Spring, TX?

For Director Of Customer Operations jobs in Spring, TX, the most frequently searched job titles are:

What job categories do people searching Director Of Customer Operations jobs in Spring, TX look for?

The top searched job categories for Director Of Customer Operations jobs in Spring, TX are:

What cities near Spring, TX are hiring for Director Of Customer Operations jobs?

Cities near Spring, TX with the most Director Of Customer Operations job openings:

Director Of Customer Operations jobs near you
Infographic showing various Director Of Customer Operations job openings in Spring, TX as of August 2026, with employment types broken down into 78% Full Time, 20% Part Time, and 2% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $95,824 per year, or $46.1 per hour.

Director of Operations

Chick-fil-A

Baytown, TX

$41K - $43K/yr

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 26 days ago

Chick-fil-A rating

6.3

Company rating: 6.3 out of 10

Based on 7,610 frontline employees who took The Breakroom Quiz

15th of 106 rated fast food restaurants

Job description

We are seeking an experienced and dynamic individual to join our team as a director of operations which leads people, and directs and drives change with systems and processes. In this role, you will play a pivotal part in driving the success of our organization by providing leadership to our team on shift through coaching and hands-on training. As a restaurant director you will also lead an area of the business (food safety, food quality, facilities, or guest experience) through organization of systems and processes that direct and drive results that achieve the organization's goals.

Qualifications:

  • College degree in management and leadership or 5+ years of leadership experience
  • Strong understanding of organizational development and leadership principles
  • Track record of being a strategic planner, ability to develop and implement comprehensive plans to achieve organizational goals and objectives.
  • Must be proficient in Microsoft Word, Microsoft Excel and Google Drive Suite.
  • This position is ideal for former Chick-fil-A shift leaders and trainers

Personal Requirements

  • Self-disciplined
  • Takes initiative
  • Pleasant, polite manner and a neat and clean appearance.
  • Exemplary time management skills
  • Punctual and dependable
  • Problem solver
  • Good communication skills with a diverse staff

Working conditions:

  • Ability to work in a fast-paced environment and multi-task
  • Hours may vary if the manager must fill in for his/her employees or if emergencies arise (typical work week = 40 hours).
  • Flexibility in scheduling is required, including the ability to work both morning and evening shifts if necessary
  • This position involves administrative tasks and restaurant duties during scheduled shifts.
  • Position involves standing for extended periods and lifting, moving products and supplies

Primary Responsibilities

  • Attends store meetings & parties
  • Uphold team to store policies and expectations
  • Consistent execution of daily, weekly and monthly operations in both FOH & BOH
  • Assist in the development of shift managers and area managers
  • Ability to coordinate multiple tasks such as food, beverage and labor cost while maintaining required standards of operation in daily restaurant activities
  • Foster open and transparent communication channels within the organization
  • Build strong relationships with key stakeholders, both internal and external
  • Implement strategies to improve team performance, motivation, and overall job satisfaction based on key performance indicators
  • Stay updated on industry best practices and incorporate relevant content into training materials
  • Performs other duties and responsibilities as required or requested

Compensation and Benefits

  • $20+ an hour
  • Opportunity for monthly bonuses based on team and individual performance
  • Optional enrollment in health benefits, dental, vision, and/or life insurance (required 90 day waiting period)
  • Optional enrollment in 401K benefit with employer contribution up to 4% (eligibility requirements)
  • Uniform shirts provided
  • Complimentary meal(s) on shift
  • Chick-fil-A corporate scholarship or tuition assistance opportunities
  • Optional free college tuition through Point University
  • Available telehealth and mental health benefits

If you are a passionate and results-driven individual with a proven ability to lead and inspire others, we invite you to apply for this exciting opportunity to contribute to the growth and success of our organization.

Working at a Chick-fil-A restaurant is more than a job - it's an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.

Education:no requirementsEmployment Type: FULL_TIME

What Chick-fil-A employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Chick-fil-A logo

About Chick-fil-A

Sourced by ZipRecruiter

Chick-fil-A, based in Atlanta, GA, US, is a well-known company in the quick-service restaurant industry. The company's official website is chick-fil-a.com. Chick-fil-A specializes in freshly prepared chicken sandwiches and other delicious chicken meals. It was founded by Truett Cathy in 1946, initially as a diner named 'The Dwarf Grill'. In 1967, the first Chick-fil-A restaurant was established. Today, Chick-fil-A operates more than 2,400 restaurants across the U.S. The core values of the company include integrity, excellence, continuous improvement, and caring. The mission of Chick-fil-A is to "Be America's best quick-service restaurant." The company prides itself on providing high-quality food and service, fostering a positive dining experience, and giving back to the communities they serve. Notable achievements include pioneering in-mall fast food and introducing the original boneless chicken sandwich.

Industry

Restaurants, food services and drinking places and traveler accommodation

Company size

5,001 - 10,000 Employees

Headquarters location

Atlanta, GA, US

Social media

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