Director Of Customer Development Jobs in Basking Ridge, NJ

Position: Associate Director of Development

FLSA Status: Exempt

Location: New York - Hybrid

Salary Range: $90,000-$100,000

Position Summary

Genesys Works is a national leader in providing pathways to career success for high school students in underserved communities through skills training, meaningful work experiences, and impactful relationships.

Founded in 2002 in Houston, Genesys Works currently operates in eight cities across the country and we are positioned for future growth. Genesys Works NYC (GWNYC) launched in 2019 and is a rapidly growing site currently supporting more than 55 interns. In response to the New York City markets increasing demand for diverse entry-level talent, GWNYC aims to double in size over the next three years.

As we work to increase our impact, Genesys Works NYC has an exciting opportunity for a strategic fundraising and external relations leader to join our team as the Associate Director of Development & Communications.

This is a high-impact role for an individual who thrives in a collaborative, mission-driven environment and is passionate about advancing economic equity through youth workforce development.

The Associate Director of Development (AD) plays a critical role in advancing Genesys Works New York Citys fundraising, stewardship, and external engagement strategies. Reporting to the Executive Director, this role is responsible for implementing development initiatives, overseeing all marketing and communications activities, and managing site-level campaigns and events. The AD works closely both with the local NYC team and with the Regional Director of Development and national team to align efforts, while also serving as the point of contact for GWNYC with local donors and the broader community.

This is a hybrid role based in the New York City metropolitan area, with time spent primarily working from home and at in-person events or meetings with prospects and supporters in New York City.

Key Responsibilities (time percentages are best estimates)

Fundraising & Stewardship (50%)

• Partner with the Regional Director of Development to support cultivation and stewardship of individual, corporate, and foundation donors.
• Lead execution of site-level fundraising campaigns (e.g., annual/end-of-year appeal, board giving, and special giving campaigns).
• Manage donor stewardship activities, including timely acknowledgments, impact reporting, and recognition opportunities.
• Manage grant writing consultant to ensure effective and timely submission of grant proposals, reports, and other grant-related documentation.
• Represent Genesys Works NYC, in collaboration with the Executive Director, at community and networking events relevant to our mission.

Marketing & Communications (25%)

• Serve as the primary communications lead for the site.
• Create and distribute newsletters, press releases, and donor/board communications.
• Manage social media accounts and digital presence, ensuring consistent brand voice and visibility.
• Collaborate with the national marketing team to adapt and implement campaigns at the local level.

Events (10%)

• Responsible for the strategic vision of all site-level events (cultivation, fundraising, and community/board events), in collaboration with the Executive Director.
• Event logistics, vendors, volunteers, and follow-up will be managed by site staff person with oversight and leadership from the AD.

Board Engagement (10%)

• Support the Executive Director with board relations, including preparing materials, managing board gifts, and coordinating board engagement in fundraising efforts.

Other Duties (5%)

• Track and report on development metrics to the Executive Director and Regional Director of Development.
• Ensure compliance with organizational policies, fundraising standards, and brand guidelines.
• Perform other related duties as assigned.

Qualifications

• Bachelors degree in communications, marketing, nonprofit management, or a related field (or equivalent experience).
• 5+ years of experience in development, communications, or related roles, with proven success in fundraising campaigns and events.
• Strong writing, editing, public communication, and relationship-building skills.
• Proficiency with CRM systems, donor databases, and digital marketing tools.
• Ability to manage multiple priorities, work independently, and collaborate across teams.
• A passion for the mission of Genesys Works and commitment to advancing equity and opportunity.

Core Competencies

• Initiative and follow-through in managing projects.
• Strong interpersonal skills and donor-centered approach.
• Excellent organizational and time management skills.
• Creativity in marketing/communications with attention to detail.
• Flexibility and problem-solving in a fast-paced environment.

Compensation

In our quest to be a nonprofit employer of choice, we offer:

• Competitive compensation commensurate with experience and qualifications

• Medical, dental, and vision insurance

• Company-paid life and disability insurance

• Generous paid time off policy, (10) company paid holidays, and Soft Close between Christmas and New Years.

• 403(b) retirement savings plan with company match

• Communications allowance

• Focus Fridays and Flexible work arrangements

Our Commitment to People

Genesys Works is an equal opportunity employer who is committed to fostering an equitable, inclusive, and respectful workplace where all individuals feel valued and empowered. It starts with our talented candidates. We celebrate diversity in all its forms and seek to recruit, support, and retain talent that reflects the culturally diverse communities we serve. Discrimination or harassment of any kind has no place here.